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ibis Hamburg Alster Centrum

2.0 star property
Feel at ease with the hotel’s attentive staff while you explore all that this vibrant city has to offer.

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Photo gallery for ibis Hamburg Alster Centrum

Exterior
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior
Lobby
Exterior
Located in Hamburg City Center, ibis Hamburg Alster Centrum offers a welcoming retreat. Connect to WiFi and take advantage of dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests, who can also rent bikes to explore the city or visit nearby Hamburg City Hall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Parking available
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly

Main amenities (8)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Lockers available
  • Bike rental

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The current price is $78
$84 total
includes taxes & fees
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Terrace/patio

ibis Hamburg City

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, (977)
The price is $74
$79 total
includes taxes & fees
Feb 25 - Feb 26
ibis Hamburg City
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About the neighborhood

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 14 min walk
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 4 min drive
  • Reeperbahn - 5 min drive

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Central Station - 7 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

Restaurants

  • ‪Mutterland - ‬4 min walk
  • ‪Hansebäcker Junge - ‬4 min walk
  • ‪Atlantic Bar - ‬1 min walk
  • ‪Restaurant Herr He - ‬4 min walk
  • ‪Barca an der Alster - ‬3 min walk

About this property

ibis Hamburg Alster Centrum

When you stay at ibis Hamburg Alster Centrum, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is also just a 5-minute drive from Elbe Philharmonic Hall and Hamburg Cruise Center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 165 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night

Parking

  • Self parking costs EUR 20 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?

Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg Alster Centrum?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at ibis Hamburg Alster Centrum?

Yes. Self parking costs EUR 20 per day. Electric vehicle charging is available.

What are the check-in and check-out times at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at ibis Hamburg Alster Centrum?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.

What's the area around ibis Hamburg Alster Centrum like?

Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 7-minute walk from North Central U-Bahn and 14 minutes' walk from Hamburg City Hall.

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ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
George, 1-night trip

10/10 Exceptional

Great place!
No bells and whistles but a confortable stay. Very close to river, train station and city center.
CYNTHIA, 3-night trip

8/10 Very good

Nice breakfast, clean rooms and central
Bente, 4-night trip

8/10 Very good

I nice, basic, hotel very close to the city centre.
Christopher, 3-night trip

6/10 Good

I wish there was a safe in the room. Other than that very friendly staff, very clean room, great sheets on the bed.
BURCIN, 2-night trip

10/10 Exceptional

Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Francis, 8-night trip

10/10 Exceptional

Great option for a short stay in Hamburg
This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
2-night trip

8/10 Very good

I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Javier, 3-night trip

8/10 Very good

Excellent location! Reasonably priced. Good breakfast. Great staff!
SANDRO, 2-night trip

10/10 Exceptional

Excellent breakfast !!!! Recommended!!!
Gilda, 1-night trip

8/10 Very good

The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Barry, 4-night trip

10/10 Exceptional

Close to the train station which was very convenient. Very clean!
Wade, 1-night trip

10/10 Exceptional

Great location
Hotel was well located with garage underneath. Rooms are basic but its an ibis. Slept well, apart from a few orange spiders that seemed to be around ine of the beds.
steve, 1-night trip

10/10 Exceptional

Outstanding personnel in the reception.
Marita Aurén, 2-night trip

6/10 Good

Friendly staff, but small room.
The hotel staff was very helpfull and friendly. The room was very small and the bathroom as well unfortunately. We got a room facing the rails and we could hear the trains all night.
Maiken, 2-night trip

10/10 Exceptional

It's great
Darren, 1-night trip

6/10 Good

Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear. Staff very good when we asked to change rooms and there was no problem in doing so.
DAVID, 4-night trip

6/10 Good

Ok boende men ingen parkering
marcus, 1-night trip

8/10 Very good

I liked everything about the place, except for the fact that the air conditioning did not work.
Susannah, 1-night trip

8/10 Very good

Credit card caused issue.
Nice, simple hotel with good location. Had a problem with paying for parking, as they only accepted cash, so had to walk all the way to the railway station to find an ATM.
Erik, 1-night trip

6/10 Good

Too noisey from railway.
A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.
W A, 2-night trip

4/10 Fair

Not clean
The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Tatia, 1-night trip

6/10 Good

Shower water is not stable. The smell is not good in the building.
Huan, 5-night trip

4/10 Fair

Some staff were helpful. Good breakfast. Several staff were rude and not helpful. No air conditioning for first three night and window opened to very noisy (all hours) train station. No ice machine and TV did not work.
Robert, 8-night trip

8/10 Very good

AC was not working
Alberto, 2-night trip