On the famous Magazine Street, The Pontchartrain Hotel offers a stylish retreat with 2 bars and 3 on-site restaurants serving American cuisine. Connect to in-room WiFi, take advantage of laundry services, and enjoy express check-out.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Gym
Bar
Connecting rooms available
Pet friendly
Parking available
Main amenities (12)
Daily housekeeping
3 restaurants and 2 bars/lounges
Valet parking
Room service
Coffee shop/cafe
Business center
24-hour front desk
Front-desk safe
ATM/banking services
Laundry service
Self-serve laundry
Meeting room
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is $68
$68
$105 total
includes taxes & fees
Apr 28 - Apr 29
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
39 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed, City View
National World War II Museum - 16 min walk - 1.4 km
Ernest N. Morial Convention Center - 3 min drive - 2.4 km
Port of New Orleans - 3 min drive - 2.9 km
Caesars Superdome - 3 min drive - 2.5 km
Caesars New Orleans Casino - 4 min drive - 2.9 km
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 20 min walk
St. Charles at Josephine Stop - 1 min walk
St. Charles at St. Andrew Stop - 1 min walk
Saint Charles at Jackson Stop - 2 min walk
Restaurants
Burger King - 6 min walk
Hot Tin - 1 min walk
HiVolt Coffee - 9 min walk
Houston's Restaurant - 4 min walk
Lula Restaurant Distillery - 7 min walk
About this property
The Pontchartrain Hotel
At The Pontchartrain Hotel, you'll be just a 5-minute drive from Ernest N. Morial Convention Center and Port of New Orleans. Guests looking for a bite to eat can check out Silver Whistle Cafe, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Also, Caesars Superdome and Canal Street are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are steps away.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 55.69 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
What to do
Free use of nearby fitness center
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1927
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 38
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Turndown service
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Silver Whistle Cafe - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Hot Tin - Onsite rooftop bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 25.00 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
Health club access
In-room bottled water
In-room coffee
In-room safe
Nearby fitness center access
Phone calls (may be limited)
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Valet parking costs USD 55.69 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans
Frequently asked questions
Does The Pontchartrain Hotel offer free cancellation for a full refund?
Yes, The Pontchartrain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pontchartrain Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Pontchartrain Hotel?
Yes. Valet parking costs USD 55.69 per day.
What are the check-in and check-out times at The Pontchartrain Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at The Pontchartrain Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are both nearby.
What is there to do at The Pontchartrain Hotel and nearby?
The Pontchartrain Hotel has 2 bars.
Are there restaurants at or near The Pontchartrain Hotel?
Yes, there are 3 onsite restaurants, featuring American cuisine.
What's the area around The Pontchartrain Hotel like?
The Pontchartrain Hotel is in Lower Garden District, a short 1-minute walk from St. Charles at Josephine Stop and 16 minutes' walk from National World War II Museum. Travelers say that the hotel is in a great location.
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The Pontchartrain Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Location
Rooftop bar
Bar
Food
Bed
View
Ambience
What guests liked
Breakfast at the property was consistently described as amazing, great, and perfect with many reviewers raving about the food and service. (10 reviews)
The on-site restaurants and dining options were excellent, convenient, and offered a great variety of food and drinks. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 5, 2025
Fantastic stay ! Customer service was excellent and the vibes here are on point ! Will stay here again for sure !
Michelle
Michelle, 3-night trip
10/10 Exceptional
Dec 18, 2024
Great location and great fun
Robert
Robert, 2-night trip
8/10 Very good
Dec 28, 2024
Charming hotel.
Jessica
Jessica, 5-night trip
10/10 Exceptional
Nov 18, 2024
Always a lovely stay!
Katie
Katie, 2-night trip
6/10 Good
Mar 30, 2025
Not worth it
Juice was not worth the squeeze…
Zachary
Zachary, 1-night trip
8/10 Very good
Jan 10, 2025
Lovely
Lovely older hotel.
Kathy
Kathy, 1-night trip
10/10 Exceptional
Feb 5, 2025
Our spot
Love staying at the Pontchartrain Hotel. We have made this our regular spot when we visit NOLA. The area is beautiful with so many places to see and to eat. The Tin Roof bar on the roof is fantastic with a spectacular view, and cafe and restaurant in the hotel are very good. We walk through the garden district every morning and evening and love that the streetcar stops right in front of the hotel. It’s just a short ride (or $10 Lyft/uber) to the French quarter. The staff is super friendly and very accommodating. Great place!
Kasey
Kasey, 4-night trip
10/10 Exceptional
Dec 29, 2024
Cool Hotel
Beautiful! So much fun. Loved the rooftop bar.
Juliet
Juliet, 2-night trip
10/10 Exceptional
Nov 12, 2024
Amazing , stay delicious food in all the restaurants, fantastic
monica
monica, 3-night trip
10/10 Exceptional
Jan 22, 2025
Love the old romantic vibe not cookiecutter
Stacie
Stacie, 2-night trip
10/10 Exceptional
Nov 25, 2024
The staff at front desk were so warm and welcoming. Would def recommend this place and plan on coming back.
Dana
Dana, 2-night trip
10/10 Exceptional
Jan 1, 2025
Extremely content
Beautiful, quirky, artful. Hot Tin rooftop bar had amazing views of the city. Jack Rose has excellent food and super cute decor. Loved coming back to the hotel at night to spectacular jazz in the bar.
Would definitely stay here again
Vanessa
Vanessa, 3-night trip
6/10 Good
Jan 2, 2025
The location was great. The service was also good. The restaurants and live music was great. For the price it was a fine hotel. However, the room had a strong musky smell from how old the hotel was. An update is absolutely needed.
Rajini
Rajini, 4-night trip
6/10 Good
Feb 8, 2025
Great location. Hotel has not been kept up. Could use some updates to rooms. Enjoyed both the jazz bar and the rooftop bar, although on the weekends, the rooftop bar is open to the public so there was a very long line waiting to go up and using up one of the two elevators. Rooftop bar was too crowded to enjoy on the weekend.
Verified traveler
2-night trip
10/10 Exceptional
Nov 2, 2024
The hotel is a historic landmark and is old style elegance. Very nice rooms and the staff is fantastic! The dining at Jack Rise is wonderful.
MIKE
MIKE, 2-night trip
10/10 Exceptional
Dec 11, 2024
Right in the heart of the Garden District. Eccentric decor but nice. Everything you could need for dining options.
Michelle
Michelle, 4-night trip
10/10 Exceptional
Sep 22, 2024
Staff is very friendly and hotel is super clean
JENNIFER
JENNIFER, 1-night trip
10/10 Exceptional
Dec 15, 2024
Amazing!
Victoria
Victoria, 3-night trip
10/10 Exceptional
Nov 25, 2024
Awesome
Our stay was great, the staff was very helpful and friendly. The beds are very comfortable, I slept like a baby. There is a bar downstairs and the food is really good there, especially the wings. I definitely recommend stay here.
Verified traveler
1-night trip
4/10 Fair
Jan 24, 2025
The rooms were not clean, there was no ventilation in the room, they were old and musty, they charge you a ridiculous Resort fee that gives you little to nothing in exchange, the bathroom amenities were lacking, it was hard to adjust the temperature in the room. There's a cute Bar and Restaurant in the building that's probably their best asset.
david
david, 4-night trip
10/10 Exceptional
Oct 23, 2024
The rooftop bar is amazing!
Haley
Haley, 2-night trip
10/10 Exceptional
Nov 4, 2024
Breakfast was amazing. Hotel has an antique chic vibe about it. Street car stops right in front of the hotel
Matthew Don
Matthew Don, 3-night trip
8/10 Very good
Sep 10, 2024
Great hotel, despite being a bit old. Great location and great staff.