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The Pontchartrain Hotel

4.0 star property
Pet-friendly hotel with 3 restaurants, connected to a rail/subway station, near Magazine Street

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Photo gallery for The Pontchartrain Hotel

Property entrance
Minibar, in-room safe, desk, laptop workspace
City view
View from property
2 bars/lounges, rooftop bar
On the famous Magazine Street, The Pontchartrain Hotel offers a stylish retreat with 2 bars and 3 on-site restaurants serving American cuisine. Connect to in-room WiFi, take advantage of laundry services, and enjoy express check-out.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Connecting rooms available
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $68
$105 total
includes taxes & fees
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Room (Product API Enablement)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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The price is $161
$220 total
includes taxes & fees
Apr 30 - May 1
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About the neighborhood

Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • National World War II Museum - 16 min walk - 1.4 km
  • Ernest N. Morial Convention Center - 3 min drive - 2.4 km
  • Port of New Orleans - 3 min drive - 2.9 km
  • Caesars Superdome - 3 min drive - 2.5 km
  • Caesars New Orleans Casino - 4 min drive - 2.9 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • St. Charles at Josephine Stop - 1 min walk
  • St. Charles at St. Andrew Stop - 1 min walk
  • Saint Charles at Jackson Stop - 2 min walk

Restaurants

  • ‪Burger King - ‬6 min walk
  • ‪Hot Tin - ‬1 min walk
  • ‪HiVolt Coffee - ‬9 min walk
  • ‪Houston's Restaurant - ‬4 min walk
  • ‪Lula Restaurant Distillery - ‬7 min walk

About this property

The Pontchartrain Hotel

At The Pontchartrain Hotel, you'll be just a 5-minute drive from Ernest N. Morial Convention Center and Port of New Orleans. Guests looking for a bite to eat can check out Silver Whistle Cafe, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Also, Caesars Superdome and Canal Street are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are steps away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 55.69 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1927
  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Silver Whistle Cafe - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Hot Tin - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 25.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Nearby fitness center access
    • Phone calls (may be limited)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Valet parking costs USD 55.69 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Does The Pontchartrain Hotel offer free cancellation for a full refund?

Yes, The Pontchartrain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Pontchartrain Hotel?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Pontchartrain Hotel?

Yes. Valet parking costs USD 55.69 per day.

What are the check-in and check-out times at The Pontchartrain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at The Pontchartrain Hotel?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are both nearby.

What is there to do at The Pontchartrain Hotel and nearby?

The Pontchartrain Hotel has 2 bars.

Are there restaurants at or near The Pontchartrain Hotel?

Yes, there are 3 onsite restaurants, featuring American cuisine.

What's the area around The Pontchartrain Hotel like?

The Pontchartrain Hotel is in Lower Garden District, a short 1-minute walk from St. Charles at Josephine Stop and 16 minutes' walk from National World War II Museum. Travelers say that the hotel is in a great location.

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The Pontchartrain Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Location
Rooftop bar
Bar
Food
Bed
View
Ambience

What guests liked

  • Breakfast at the property was consistently described as amazing, great, and perfect with many reviewers raving about the food and service. (10 reviews)
  • The on-site restaurants and dining options were excellent, convenient, and offered a great variety of food and drinks. (15 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic stay ! Customer service was excellent and the vibes here are on point ! Will stay here again for sure !
Michelle, 3-night trip

10/10 Exceptional

Great location and great fun
Robert, 2-night trip

8/10 Very good

Charming hotel.
Jessica, 5-night trip

10/10 Exceptional

Always a lovely stay!
Katie, 2-night trip

6/10 Good

Not worth it

Juice was not worth the squeeze…
Zachary, 1-night trip

8/10 Very good

Lovely

Lovely older hotel.
Kathy, 1-night trip

10/10 Exceptional

Our spot

Love staying at the Pontchartrain Hotel. We have made this our regular spot when we visit NOLA. The area is beautiful with so many places to see and to eat. The Tin Roof bar on the roof is fantastic with a spectacular view, and cafe and restaurant in the hotel are very good. We walk through the garden district every morning and evening and love that the streetcar stops right in front of the hotel. It’s just a short ride (or $10 Lyft/uber) to the French quarter. The staff is super friendly and very accommodating. Great place!
Kasey, 4-night trip

10/10 Exceptional

Cool Hotel

Beautiful! So much fun. Loved the rooftop bar.
Juliet, 2-night trip

10/10 Exceptional

Amazing , stay delicious food in all the restaurants, fantastic
monica, 3-night trip

10/10 Exceptional

Love the old romantic vibe not cookiecutter
Stacie, 2-night trip

10/10 Exceptional

The staff at front desk were so warm and welcoming. Would def recommend this place and plan on coming back.
Dana, 2-night trip

10/10 Exceptional

Extremely content

Beautiful, quirky, artful. Hot Tin rooftop bar had amazing views of the city. Jack Rose has excellent food and super cute decor. Loved coming back to the hotel at night to spectacular jazz in the bar. Would definitely stay here again
Vanessa, 3-night trip

6/10 Good

The location was great. The service was also good. The restaurants and live music was great. For the price it was a fine hotel. However, the room had a strong musky smell from how old the hotel was. An update is absolutely needed.
Rajini, 4-night trip

6/10 Good

Great location. Hotel has not been kept up. Could use some updates to rooms. Enjoyed both the jazz bar and the rooftop bar, although on the weekends, the rooftop bar is open to the public so there was a very long line waiting to go up and using up one of the two elevators. Rooftop bar was too crowded to enjoy on the weekend.
2-night trip

10/10 Exceptional

The hotel is a historic landmark and is old style elegance. Very nice rooms and the staff is fantastic! The dining at Jack Rise is wonderful.
MIKE, 2-night trip

10/10 Exceptional

Right in the heart of the Garden District. Eccentric decor but nice. Everything you could need for dining options.
Michelle, 4-night trip

10/10 Exceptional

Staff is very friendly and hotel is super clean
JENNIFER, 1-night trip

10/10 Exceptional

Amazing!
Victoria, 3-night trip

10/10 Exceptional

Awesome

Our stay was great, the staff was very helpful and friendly. The beds are very comfortable, I slept like a baby. There is a bar downstairs and the food is really good there, especially the wings. I definitely recommend stay here.
1-night trip

4/10 Fair

The rooms were not clean, there was no ventilation in the room, they were old and musty, they charge you a ridiculous Resort fee that gives you little to nothing in exchange, the bathroom amenities were lacking, it was hard to adjust the temperature in the room. There's a cute Bar and Restaurant in the building that's probably their best asset.
david, 4-night trip

10/10 Exceptional

The rooftop bar is amazing!
Haley, 2-night trip

10/10 Exceptional

Breakfast was amazing. Hotel has an antique chic vibe about it. Street car stops right in front of the hotel
Matthew Don, 3-night trip

8/10 Very good

Great hotel, despite being a bit old. Great location and great staff.
Julio, 3-night trip

10/10 Exceptional

Wonderful stay!
Sarah, 1-night trip

10/10 Exceptional

Staff was very friendly and helpful
JENNIFER, 1-night trip