In the heart of Shinjuku, Hotel Livemax Shinjuku East offers a convenient retreat. Unwind with in-room WiFi, do laundry on-site, or grab a snack from the vending machine. Previous guests appreciate the overall condition of this hotel.
Reviews
7.27.2 out of 10
Good
Popular amenities
Airport transfer
24/7 front desk
Pet friendly
Laundry facilities
Air conditioning
Non-smoking
Main amenities (6)
Airport shuttle
24-hour front desk
Front-desk safe
Vending machine
Self-serve laundry
TV in a common area
Feel at home (6)
Children stay free
Private bathroom
Laundry facilities
Blackout drapes/curtains
Elevator
In-room climate control (air conditioning)
The current price is $64
$64
$71 total
includes taxes & fees
Mar 3 - Mar 4
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Single Room, Non Smoking (Dog Friendly)
When you stay at Hotel Livemax Shinjuku East, you'll be just a 5-minute drive from Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Also, Tokyo Metropolitan Government Building and Waseda University are just a 5-minute drive away. Fellow travelers say good things about the overall property condition. The property is just a short walk to public transportation: Higashi-shinjuku Station is 2 minutes and Wakamatsu-kawada Station is 11 minutes.
Languages
Japanese
At a glance
Hotel size
82 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Safe-deposit box at front desk
Television in common areas
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of JPY 2000 per pet, per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel
Hotel Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel Tokyo
Frequently asked questions
Does Hotel Livemax Shinjuku East offer free cancellation for a full refund?
Yes, Hotel Livemax Shinjuku East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Livemax Shinjuku East?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of JPY 2000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hotel Livemax Shinjuku East?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What's the area around Hotel Livemax Shinjuku East like?
Hotel Livemax Shinjuku East is a short 2-minute walk from Higashi-shinjuku Station and 19 minutes' walk from Shinjuku Gyoen National Garden.
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Hotel Livemax Shinjuku East Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Very good
Nov 13, 2024
It was okay, It was a smoking room, and it was a little strong smell, especially on the aisles, but was a good service.
Jose
Jose, 2-night trip
6/10 Good
May 13, 2024
It was pretty basic but still cozy
Odalys
Odalys, 2-night trip
10/10 Exceptional
Jul 11, 2024
This accomodation is located in next to the big load, so it could be not quiet but easy to access. room was clean and people in register was nice
Sang Hun
Sang Hun, 2-night trip
10/10 Exceptional
Feb 7, 2024
Located right across the street from the station, great for is within walking distance. If you need a room just to sleep in is a great budget option.
ALONZO
ALONZO, 1-night trip
4/10 Fair
Nov 1, 2024
Awful Customer Service
Arrived early but front desk wouldn’t let me leave my bags while I walked around. That immediately made me hate this hotel.
Scott
Scott, 2-night trip
10/10 Exceptional
May 7, 2023
Very nice location! lots of things to do, great facilities very clean and comfortable room
Ronald
Ronald, 1-night trip
2/10 Poor
Oct 13, 2024
Furniture in the room was smelly and damaged. Water stains by the outside vent.
Richard
Richard, 1-night trip
6/10 Good
Oct 2, 2024
Some staff were nice, and some not so friendly. Air conditioner leaked, and a little dirty in the room. For the price, its ok. I don't recommend this hotel chain.
Peter
Peter, 2-night trip
10/10 Exceptional
Mar 2, 2023
Staff were nice
Sam
Sam, 3-night trip
2/10 Poor
Oct 8, 2024
Ok so opted to stay here to enjoy golden gai night life. Complaint 1: Checked in on a friday and woke up saturday morning as the staff began cleaning at the other units at 8:30am prior to check out (10am) very annoying.
Other complaints:
2) Near a fire hall (noisy)
3) actually pretty far for shinjuku action
4) single elevator for 11 floors and 100 units
5) water leak around AC unit caused pooling water on head board and my phone was soaked
I would advise to stay elsewhere, it not worth the cost regardless of how cheap it is.
Chris
Chris, 4-night trip
6/10 Good
Jan 6, 2024
Average hotel experience. Service was friendly but the room was a bit dirty when we arrived.
Daniel
Daniel, 4-night trip
6/10 Good
May 29, 2023
Nice that they had microwaves in the room.
But the rooms are tiny.
Tsugiko
Tsugiko, 2-night trip
6/10 Good
Oct 30, 2023
It would be nice if there was a place to store luggage before check in.
Patrick
Patrick, 3-night trip
4/10 Fair
Apr 15, 2024
Uncomfortable bed. Limited pillow per guess,1 per guess, rarely see staff at front desk if have question. Location was ok
Quynh
Quynh, 3-night trip
6/10 Good
Jan 14, 2023
Overall, fair accommodation
Yuk Yi
Yuk Yi, 2-night trip
8/10 Very good
Apr 22, 2023
Location of the hotel was good. The room though wasn’t really clean. The vents in the room and bathroom are dirty
Ma. Joyce
Ma. Joyce, 4-night trip
8/10 Very good
Mar 12, 2023
OK
???
???, 1-night trip
2/10 Poor
Apr 30, 2024
Poor poor customer service.
Diem
Diem, 2-night trip
4/10 Fair
Feb 20, 2023
Service mind and english proficiency of staff need a huge improvement
Saengwit
Saengwit, 3-night trip
2/10 Poor
Oct 16, 2023
Bathroom was overflowing. Mould on bathroom curtains. They allowed me to use another room but the bathroom curtains were also stained. We had to go to another hotel the very first night.
Steven
Steven, 4-night trip
8/10 Very good
Nov 17, 2022
It was okay
Overall it was fine but the bathroom would have gained from being better kept. The shower curtain was stained with mold and the exhaust fan also had mold.
Simon
Simon, 6-night trip
2/10 Poor
Dec 6, 2022
The manager was very rude when checking us in, we were not impressed at all! The shower and bath were disgusting and the drain clogged leaving grey water in the tub.
Ned
4/10 Fair
Aug 19, 2022
Due to some circumstances i lost my room key . For that they charged cost to replace a lost hotel key was 9000 Yen . actually my room rent is 6000 Yen .
Muralidass
Muralidass, 1-night trip
4/10 Fair
Mar 21, 2023
I was disappointed that they couldn’t hold luggage for an hour or two. It really put me in a bind.
Mark
Mark, 4-night trip
8/10 Very good
Jul 8, 2022
It would be nice if the hotel provide at least one bottle of water in the room especially since there is no beverage bending machine on each floor.