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Marriott Jacksonville Downtown

4.0 star property
Riverfront hotel with outdoor pool, near Times-Union Center for the Performing Arts

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Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Beach

Reviews

8.2 out of 10
Very good
In the heart of Jacksonville, Marriott Jacksonville Downtown offers a warm welcome with its on-site American cuisine restaurant and coffee shop. Unwind in the garden or take a refreshing dip in the outdoor pool with sun loungers. With dry cleaning/laundry services and high-speed WiFi, this hotel is perfect for relaxation and productivity.

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet friendly
  • Pool
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 9 meeting rooms
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is $147
$167 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,223 reviews
The price is $180
$206 total
includes taxes & fees
May 4 - May 5
Hyatt Regency Jacksonville
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About the neighborhood

Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk - 0.1 km
  • Florida Theatre - 11 min walk - 0.9 km
  • Prime F. Osborn III Convention Center - 11 min walk - 1.0 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.4 km
  • EverBank Stadium - 4 min drive - 2.9 km

Getting around

  • Jacksonville International Airport (JAX) - 19 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive
  • Daytona Beach Intl. Airport (DAB) - 88 min drive
  • Jacksonville Station - 10 min drive
  • Jacksonville Central Station - 3 min walk
  • Jefferson Station - 8 min walk
  • James Weldon Johnson Park Station - 8 min walk

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪Rojas Pizza - ‬5 min walk
  • ‪River Club - ‬6 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

At Marriott Jacksonville Downtown, you'll be just a 5-minute drive from VyStar Veterans Memorial Arena and EverBank Stadium. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Jacksonville Central Station is 3 minutes and Jefferson Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 354 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 36 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12972 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per day

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to July 1 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from February 4 2025 to July 1 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Valet parking costs USD 36 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown offer free cancellation for a full refund?

Yes, Marriott Jacksonville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marriott Jacksonville Downtown?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Marriott Jacksonville Downtown?

Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Marriott Jacksonville Downtown?

Yes. Valet parking costs USD 36 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Marriott Jacksonville Downtown?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Marriott Jacksonville Downtown and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Marriott Jacksonville Downtown?

Yes, JBar offers American cuisine. The dining venue will be unavailable from March 24 2025 to July 1 2025 (dates subject to change).

What's the area around Marriott Jacksonville Downtown like?

Marriott Jacksonville Downtown is located by the river in Downtown Jacksonville, a short 3-minute walk from Jacksonville Central Station and 11 minutes' walk from Florida Theatre. Travelers say that the hotel is in a great location.

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Marriott Jacksonville Downtown Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Parking
Restaurant
Bed
View
Food
Elevator
Bathroom

What guests liked

  • The workout room was good and a convenient amenity. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We enjoyed.
Qiaoling, 1-night trip

10/10 Exceptional

15th floor

Great hotel. Nice remodel. Room is Awesome.
1-night trip

10/10 Exceptional

Perfect downtown hotel
THOMAS, 1-night trip

8/10 Very good

Great stay

Very nice hotel and clean
Terrance, 1-night trip

10/10 Exceptional

Great stay! Easy check-in, upbeat staff, good night sleep...
Amy, 1-night trip

10/10 Exceptional

Great room, quite and great hot shower!
Amanda, 1-night trip

10/10 Exceptional

Excellent hotel for business travel

This is an excellent hotel for business travel. Quality property, clean, well maintained, great staff. On my regular list for downtown Jacksonville business trips. Very convenient.
Daniel, 1-night trip

10/10 Exceptional

All the amenities and hospitality of a luxury resort without the price or the condescending attitudes indicative of the staff at those places. Great staff, great stay!
Brandon, 1-night trip

10/10 Exceptional

Great property 👌
LaShell, 2-night trip

10/10 Exceptional

Great hotel. Parking took time but otherwise great hotel
Sandra, 2-night trip

10/10 Exceptional

Beautiful Hotel and Very Convenient!

This is a routine location for business travel. It is a very nice hotel with great access to downtown shopping, businesses, and restaurants.
Dan, 1-night trip

10/10 Exceptional

Beautiful Hotel.
Shanice, 1-night trip

10/10 Exceptional

I was here for the JEEZY concert across the st. Perfect hotel !
Steve, 1-night trip

6/10 Good

This Marriott needs a major renovation! The toilet would not flush. Also VERY poor response time from housekeeping
2-night trip

10/10 Exceptional

Wonderful Hotel
Magaly, 1-night trip

10/10 Exceptional

Front desk girl was very good.
Jeff, 1-night trip

10/10 Exceptional

Breyona the front desk clerk was very helpful about things to do around Jacksonville an had great ENERGY
Destry, 2-night trip

10/10 Exceptional

Renovated, nice view

Great stay. Check in was easy and quick. Paid for valet parking at 36 for the day. They don’t have their own parking so it was that or garage or lot parking. desk Agent was friendly and informative. Room was renovated and very nice. Pillow were very comfortable as well as the bed. View was nice. Only issue was ac didn’t seem to work well at night. Also the restaurant was not very good at all. I’d recommend eating elsewhere. Server was very nice, but the food was tasteless and blah.
Thomas, 1-night trip

10/10 Exceptional

Every time I stay there..the staff is very friendly and informative
John, 4-night trip

2/10 Poor

Hotel and staff great. Not knowing parking and parking rates were so high i would have booked elsewhere
Rick, 6-night trip

8/10 Very good

Great spot for out visit
peter, 1-night trip

10/10 Exceptional

The front desk had an angel on duty. He went above and beyond for us during our stay
Hedwig, 1-night trip

10/10 Exceptional

Everything was great, online check in made it so easy and quick. Great facility, very clean and friendly staff. Large rooms and very comfortable beds!
Bonnie, 2-night trip

10/10 Exceptional

Check in was quick, front desk workers were kind, he called a crib to our room and before we could get in the door, housekeeping was delivering the crib. All facilities were very clean.
Jack, 1-night trip

10/10 Exceptional

NO HEAT!!!

Everything about the hotel is perfect.....EXCEPT there was no heat in the common areas, bar and restaurant when it got down to 36°.
NIALL, 1-night trip