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La Capitana Old San Juan

3.0 star property
Treat yourself to a delicious breakfast while staying in the vibrant city center. Experience all that historic San Juan has to offer.

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Apartment, Balcony, Ocean View | Balcony view
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Breathtaking Apartment | View from property
Apartment, Balcony, Ocean View | Balcony view
In the heart of Old San Juan, La Capitana offers an unforgettable stay. Enjoy a cooked-to-order breakfast and stay connected with in-room WiFi. Previous guests rave about their experience.

Reviews

6.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Housekeeping once per stay
  • Breakfast available
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Microwave
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Blackout drapes/curtains

Room options

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Showing 2 of 2 rooms

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Apartment, Balcony, Ocean View | Individually decorated, individually furnished, laptop workspace

Apartment, Balcony, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

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Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • Bay view
  • Sleeps 2
  • 1 King Bed

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The price is $122
$204 total
includes taxes & fees
Mar 17 - Mar 18
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About the neighborhood

Map
412 Calle Norzagaray, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 10 min walk - 0.9 km
  • San Juan Gate - 11 min walk - 0.9 km
  • Castillo San Felipe del Morro - 15 min walk - 1.3 km
  • Pan American Pier - 3 min drive - 2.1 km
  • Puerto Rico Convention Center - 6 min drive - 4.8 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafeteria Mallorca - ‬5 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Caficultura - ‬3 min walk
  • ‪Casa Luna Rest - ‬3 min walk

About this property

La Capitana Old San Juan

La Capitana Old San Juan puts you just a 5-minute drive from Port of San Juan and Pan American Pier. Also, Condado Beach and Puerto Rico Convention Center are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
    • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM

What to do

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Concierge services
  • Luggage storage

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Refrigerator
  • Microwave
  • Paper towels

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 25 for adults, and USD 10 to 20 for children

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.

Also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Does La Capitana Old San Juan offer free cancellation for a full refund?

Yes, La Capitana Old San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Capitana Old San Juan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at La Capitana Old San Juan?

Sorry, there's no onsite parking at La Capitana Old San Juan.

What are the check-in and check-out times at La Capitana Old San Juan?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at La Capitana Old San Juan?

No, this hotel doesn't have a casino, but Sheraton Casino (5-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.

What is there to do at La Capitana Old San Juan and nearby?

Have fun with nearby activities like cycling and skydiving.

What's the area around La Capitana Old San Juan like?

La Capitana Old San Juan is in Old San Juan, a short 10-minute walk from Port of San Juan and 15 minutes' walk from Castillo San Felipe del Morro.

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La Capitana Old San Juan Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A literal stones throw from San Cristobal!!
I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Marco, 2-night trip

10/10 Exceptional

Great location. This is the second time we stay here an d you can’t beat the price
Maria, 2-night trip

10/10 Exceptional

Awesome
Cesar Martin, 3-night trip

10/10 Exceptional

Awesome location beautiful views from the balcony
jamie, 2-night trip

8/10 Very good

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Jason, 4-night trip

2/10 Poor

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean
Grigoriy, 3-night trip

10/10 Exceptional

Great spot
Great location and walking distance from everything I’m Old San Juan
Maria, 2-night trip

2/10 Poor

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.
Bryan, 3-night trip

4/10 Fair

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.
Marc, 4-night trip

6/10 Good

The view
termaine, 4-night trip

6/10 Good

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.
Lisette, 4-night trip

6/10 Good

We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Eve, 2-night trip

10/10 Exceptional

It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Carlos, 7-night trip

4/10 Fair

This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Rika, 4-night trip

2/10 Poor

We couldn't stay because a/c was not working at all. Property did not look fresh or even recently inhabited.Could be great hotel and will be if they renovate it.Don't book now.
Lynn R., 4-night trip

10/10 Exceptional

Balcony Room with a Fantastic View
The ocean view from our room was amazing. We stayed in a balcony room. The room itself is old and not fancy, but it's supposed to be old and not fancy. The service was excellent as well. The room is up two flights of stairs. If you don't want to haul your luggage upstairs, this room is not for you. But if you do, it's worth it.
Carolyn, 1-night trip

2/10 Poor

Not recommend
Jaciel, 3-night trip

6/10 Good

Great location ideal for being downtown being in the hub of everything. Few minor disappointments Only one set of towels for five days day no wash clause or any hand towels for in the kitchen. And TV did not work.

4/10 Fair

Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.
Adriana, 4-night trip

10/10 Exceptional

The only thing I paid for a late check out and was told it’s till 2pm for 50$ On my last day I called to confirm that I’m leaving at 2 they said no it’s 50 for every hour after 11… that’s the only thing I was upset about.. but either that it’s super nice
Dennis, 2-night trip

6/10 Good

If you want comfort spend your money elsewhere.
Great location but average to below average accommodation. Very small and dated bathroom with barely enough space. Hot water was more like warm. Was sent an email confirming a different room but given another when we arrived. Not a single window in the entire place.
ryan, 3-night trip

8/10 Very good

It’s all about the location and the views. They are indeed amazing. That’s the main positive. The access is challenging as the unit is located on a third floor with no elevator. The unit is old and it shows. Furniture, bathroom and kitchen show their age and look cheap and very used. There are cracks on the balcony structure that can make some people nervous. But the views are breathtaking…
Ricardo, 2-night trip

6/10 Good

This was my 5th time staying at this location. I love the views from this place. But this time the room was very dirty. This is the first time I have experienced this here. The floors were very dirty. The bed had a lot of hair on it i can imagine it eas from the last guest. The TV didn't work. Overall I was disappointed with this stay.
Francisco, 3-night trip

6/10 Good

Old San Juan
The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.
Jean, 5-night trip

6/10 Good

Good but needs a lot of improvement.
Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door.
This is the view from the bed closer to the balcony.
View from the balcony in the afternoon.
Pedro, 2-night trip