I stayed in this hotel in Jan 2022 with my friend in their Exec. Studio Suite. It was absolutely my worst hotel experience. (I am frequent traveler). Everything was abysmal and outrageous, including the utter and complete disrespect shown to us by the owner (who lives on site) and her staff, the nonexistent services which were advertised on this site (the wifi could not be accessed from the room), dilapidated furniture (see attached pictures), trash below the room which could be seen from the balcony, towels which felt like sandpaper on my face, and no replenishment of toiletries. I requested an extra bed and agreed to pay extra but they provided the absolute worst mattress for the extra bed (basically a sponge mattress which is the cheapest that they could find). When we complained the following morning after my friend basically had no sleep the prior night, the owner took our complaints personally and rather than making things right as any professional in the hospitality industry would have done, she and her staff actively sought to make us feel unwelcome. At breakfast, they rudely refused to give me an extra cup of coffee even though they advertised on this site that breakfast was free, and even argued that breakfast was a "courtesy" which could be taken away. The owner then said that we could leave if were not happy. I could not believe how offensive they were! Stay away or they may try to ruin your vacation! These people know absolutely nothing about customer service.