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Shangri-La Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Dongmen Pedestrian Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Shenzhen

Exterior
Garden
Minibar, in-room safe, desk, blackout drapes
Poolside bar
Horizon Club, Room, 2 Twin Beds | Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Television
  • Garden

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
10 bedrooms
Blackout drapes/curtains
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (700)
The price is $87
$102 total
includes taxes & fees
Dec 1 - Dec 2
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
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About the neighborhood

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Luohu Commercial City - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 41 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 12 min walk
  • Hong Kong Lo Wu Station - 17 min walk
  • Guomao Station - 15 min walk
  • Ludancun Station - 15 min walk
  • Laojie Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen puts you just a 5-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is close by: Guomao Station is just 15 minutes by foot.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 522 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: noon
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Mini golf
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?
Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Shenzhen?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Shenzhen?
Yes, there's free self parking.
Is airport shuttle service offered by Shangri-La Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.
What are the check-in and check-out times at Shangri-La Shenzhen?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Shangri-La Shenzhen and nearby?
Shangri-La Shenzhen has a spa, an outdoor pool, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Shangri-La Shenzhen?
Yes, there are 4 onsite restaurants.
Does Shangri-La Shenzhen have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shangri-La Shenzhen like?
Shangri-La Shenzhen is in Luohu, a short 12-minute walk from Luohu Port and 8 minutes' walk from The MixC Shopping Mall.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Location is good, less than 5 minutes to subway. Service is good. the hotel is a bit old and need rrevenovation.
Anthony KS, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

I immediately left and booked elsewhere.
Darren, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

grace, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

mei yee, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Brendan, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I always stay at the Horizon club level and I always receive a first class service. Thanks to all the staff specially, Miss Lisa that was so helpful arranging my travel to Hong Kong. Big thanks to Lisa!
Shaun, 3-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Darrell, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

nice hotel
MICHAEL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great stay. Staffs were all nice and the best part they can speak Cantonese and English. Thats a plus for me cause it makes it easy on both ends.
Tam, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Hotel location is very good, very convenient but condition in the room is old. But with the price, can’t complain. Staff are friendly and helpful.
Shuk Wai YY, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Sam, 1-night trip
Verified Expedia guest review

6/10 Good

Great in general
The hotel needs overhaul, it used to be one of my favorite hotels in Luohu. But it’s okay due to lowering the price to match the condition I guess. Overall a good experience.
Xiaoqing, 2-night business trip
Verified Hoteles.com guest review

2/10 Poor

Shahul Hameed, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Easy to get around
Yan, 3-night trip
Verified Expedia guest review

8/10 Very Good

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Upgraded to a more spacious room, had access to cub lounge area. Very close to HK Border.
John, 1-night family trip
Verified Expedia guest review

8/10 Very Good

HAI, 3-night trip
Verified Expedia guest review

8/10 Very Good

Next to metro and very convenient
Chin Sung, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient and near train station
Suryanto, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Nice place to stay for a short period
Derek, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent well located hotel
Amazing room in a great looking hotel in the middle of downtown. Across the street from the train station. Excellent restaurant, good breakfast buffet included in the room. No complaints at all
Isaac, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

SEAN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are very helpful .
shing man, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Very convenient location, clean and spacious room, excellent service from staffs, good breakfast variety. Overall a very pleasant and decent hotel. One issue was that my booking is for 3 people in executive suite and I messaged the hotel beforehand to confirm an extra bed will be added, which the hotel manager assured me the room will be prepared accordingly. However, at check in, front desk didn't see any instructions on adding a bed, and my room was not prepared to accommodate 3. Although upon calling house keeping, the staffs immediately came and added the bed, and provided another set of amenities, I am disappointed that my room was not prepared as per booking details, especially when I had contacted the hotel beforehand to reconfirm. I expect better level of service and attention to details from a 5-stars renowned hotel chain.
Sau Man Rosa, 1-night family trip
Verified Expedia guest review