First off we went to check in and computer down.
Asked to come back after conference at 10:30 to check in
Had to wait over an hour .
Get to our room and card won’t work back to front desk .forgot to scan our card to room
Walk into room
Floor not vacuumed, bedcovers dirty
Okay , it late so go into take a shower, shower curtain had black mold all over it , bathtub still had someone long hair on bottom of tub.
Okay - well skip shower and just go to bed right.
Nope, pulled back bedspread and black men’s beard hair on sheets along with nasty scabs on sheets.
Called front deck and asked for clean sheets .
At this point it is 11:30 pm
Had unzipped suitcase to get out clothes and what is crawling on wall behind my suitcase- roaches.
So , need less to say we left.
Did not get a refund and front deck did come down to room and said cleaning must have accidentally skipped cleaning room