I arrived 20 minutes after check in to find the room was not ready, and would not be for another hour. So frustrating after a long drive, and disrupting my plans. All the hotel could do was to comp my parking, which I had thought the parking garage was include in the fee already. Either way, saving $20 for a huge inconvenience isn't very helpful.
The hotel is VERY noisy, someone was smoking on the floor, and my room key was deactivated when I returned for the night. So much for a relaxing night.