I booked the family apartment on the 16th January for our visit to Grenada. A couple days before our arrival, the receptionist calls to inform us that the family apartment was over booked by one day, and that just for that day/night we will be given 2 separate apartments and move into the family apartment on the second day. This was fine and I agreed.
To make a long story short, these apartments do not live up the expectations as pictured. If you’re traveling with small children it is VERY unsafe. We stayed half the day and demanded a refund due to the condition of the apartments.
Apartment 1- appliances seemed very outdated, except the kettle. The roof in the kitchen was falling as there was a big hole. The TV that was supposed to be on the wall was on a table not plugged in which I later found out was because they don’t usually use that apartment. There was dust on one of the beds and termite droppings on the second bed. The shower had cobweb, soap scum and calcium build up on the soap dish and the sink faucet constantly leaks, causing water to soak the floor, again they were aware of this. The towels were dingy and discolored which they informed me this was used to wipe the wet floor. When we checked the second apartment, shower had no shower head, and cobweb in the shower and I didn’t stay long enough to view the room.
Safe to say.. NEVER AGAIN