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The Marco Polo

4.0 star property
Suburban Mackay hotel with outdoor pool

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Photo gallery for The Marco Polo

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Family Room | Desk, laptop workspace, iron/ironing board, free WiFi
The Marco Polo, in the heart of West Mackay, offers a comfortable retreat with an outdoor pool and sun loungers. Connect to WiFi, take advantage of dry cleaning services and express check-out for a seamless stay. Helpful staff have left previous guests feeling well taken care of.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (11)

  • Weekly housekeeping
  • Outdoor pool
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Laundry facilities
  • Coffee/tea maker
  • Bathtub or shower
The current price is $85
$94 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Family Room

Deluxe Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard King Room

Standard King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Room

Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Room

Deluxe King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Multiple Beds

Deluxe Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Standard Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Standard Room (2 Beds)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room (2 Beds)

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for King Suite (With Jacuzzi)

Desk, laptop workspace, iron/ironing board, free WiFi

King Suite (With Jacuzzi)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Twin Bed and 1 King Bed

View all photos for Guestroom - Double Occupancy

Desk, laptop workspace, iron/ironing board, free WiFi

Guestroom - Double Occupancy

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mackay Resort Motel

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 934 reviews
The price is $85
$93 total
includes taxes & fees
Apr 13 - Apr 14
Mackay Resort Motel
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About the neighborhood

Map
46 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Caneland Central - 2 min drive - 1.7 km
  • Mackay Enertainment and Convention Centre - 2 min drive - 1.7 km
  • Bluewater Lagoon - 2 min drive - 2.0 km
  • Harrup Park - 3 min drive - 2.6 km
  • Mackay Base Hospital - 3 min drive - 2.6 km

Getting around

  • Mackay, QLD (MKY) - 7 min drive
  • Mackay Station - 5 min drive
  • Mapalo Station - 16 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪The Coffee Club - ‬2 min drive
  • ‪KFC - ‬12 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive
  • ‪Red Rooster - ‬20 min walk

About this property

The Marco Polo

When visiting Mackay, The Marco Polo is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 22-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Weekly housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 15.0 per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
The Marco Polo Hotel
The Marco Polo West Mackay
Best Western Marco Polo Mackay
The Marco Polo Hotel West Mackay

Frequently asked questions

Is there a pool at The Marco Polo?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at The Marco Polo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Marco Polo?

Yes, there's free self parking.

What are the check-in and check-out times at The Marco Polo?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at The Marco Polo and nearby?

The Marco Polo has an outdoor pool.

What's the area around The Marco Polo like?

The Marco Polo is in West Mackay, a short 20-minute walk from Jubilee Park.

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The Marco Polo Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Great overnighter
Great overnighter, room was old but very comfortable. Everything provided as expected in a hotel stay..
Chris, 1-night trip

10/10 Exceptional

Great stay will stay again .
Zoey, 1-night trip

10/10 Exceptional

The rooms are modern and clean, the staff are awesome, very helpful, friendly and polite. I will certainly be staying there again,thank you.
Richard Lachlan, 7-night trip

8/10 Very good

Good place to stay, comfortable ☺️
Kaela, 1-night trip

10/10 Exceptional

What can I say amazing especially the host was so so kind to us we are very grateful… amazing place and we would come back in a heartbeat
pavan, 3-night trip

10/10 Exceptional

I normally stay at the Oaks or Mantra but i will be back to the Marco Polo it was very roomy and felt homely. It was queit with easy parking and value for money
David, 1-night trip

10/10 Exceptional

Bernie and Michael the staff there were amazing, super friendly and helpful. Highly recommended from our family. Will stay there a gain on our way back from Townsville
Danny, 1-night trip

10/10 Exceptional

Lovely clean room with a great bed and pillows. Very friendly made me feel welcome and safe
Karen, 3-night trip

10/10 Exceptional

Excellent service, beautiful spa room, excellent meal
Peter, 1-night trip

10/10 Exceptional

Very friendly and helpful
Shaun, 1-night trip

10/10 Exceptional

Very comfortable and great value
Marlene, 1-night trip

10/10 Exceptional

Quiet - comfortable - Clean
Glenn, 1-night trip

10/10 Exceptional

Great place to stay, comfortable bed and quiet. easy parking and great little restaurant with excellent food and service
Jeff, 1-night trip

8/10 Very good

Value for money
Denise, 1-night trip

8/10 Very good

Very good for its purpose
Kellie, 1-night trip

10/10 Exceptional

Would stay here again.
Nicole, 1-night trip

10/10 Exceptional

Great value, Bernie was a great host, my room was ready when I arrived, very neat and tidy and smoker friendly.
Ronald, 1-night trip

8/10 Very good

Last minute stop in overnight travelling north , clean, easy, accessible, dining , good price , comfortable Thanks
Raymond, 1-night trip

10/10 Exceptional

Handy to the city and to the mountains
Lindsay, 1-night trip

10/10 Exceptional

Good
Denise, 1-night trip

10/10 Exceptional

Clean and tidy room. Comfortable bed and cold AC. Quite.
Lang, 1-night trip

10/10 Exceptional

Last minute booking and Bernie handled everything so smoothly with care and great customer support, Thank you ⭐️
Dianne, 1-night trip

10/10 Exceptional

A lovely location, and really clean and cozy rooms. Beautiful spot to stay for the night
Matt, 1-night trip

8/10 Very good

1 night only
The room was great. The bathroom is dangerous with a bath/shower that is hard to get in and out of without slipping. The bathroom is also like a sauna due to no coverings on the windows which is a easy fix.
1-night trip

10/10 Exceptional

Although on main Road and under the flight path it was quiet at night. Food at restaurant was unique and provided take away to room. Well maintained for 'older motel'. plenty of power points, comfortable bed.
Sheryl, 1-night trip