This is a relatively new facility, and was designed as a modern, high-end hotel. However, it has fallen into severe disrepair.
My stay here was awful due to the poorly maintained and/or non-functioning facilities. The only parts of the hotel that are really nice are the lobby and the breakfast bar area. All of the common area upstairs carpeting is damp, and there is a damp/mildewy odor throughout the hotel. In addition, the carpeting in my guest room had a strong damp and mildewy odor, which proceeded to give me a respiratory infection. I was staying here in order to perform concerts for 3 nights, and I had to cancel all of my performances because I was sick from the mildew in the carpet in my room.
In addition, one of the main reasons I stayed in this hotel was for the gym and the sauna. The sauna was completely broken and off-line, and was not working at all. In addition, the gym was a joke. Although it was very large, there were hardly any free weights, and no barbell. In addition, the few weight machines they had were super low-quality and flimsy, to the point of being dangerous.
This hotel really ruined my annual trip to Chiang Mai, and months later, I am still extremely upset about it. They should really refund my entire payment in full, before I leave this same review on every single travel website on the entire internet.
Note: All of the staff here are REALLY nice and helpful. All of the above is solely due to the owners not maintaining their hotel.