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Novum Hotel Cristall Wien

2.5 star property
City-center hotel within easy reach of St. Stephen's Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novum Hotel Cristall Wien

Quadruple Room | In-room safe, blackout drapes, free cribs/infant beds, rollaway beds
Exterior
Reception
Reception
Daily buffet breakfast (EUR 6.90 per person)

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Breakfast available
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Tour/ticket assistance
Feel at home
  • Free cribs/infant beds
  • Television
  • Garden
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Triple Room

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Standard Double or Twin Room

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Economy Single Room

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Standard Twin Room

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Standard Double Room

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Comfort Double Room

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room Single Use

In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Comfort Double Room Single Use

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Quadruple Room

Highlights

Yard
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
In-room safe
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room Single Use

In-room safe, blackout drapes, free cribs/infant beds, rollaway beds

Standard Double or Twin Room Single Use

  • Sleeps 1
  • 1 Twin Bed

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The price is $73
$82 total
includes taxes & fees
Nov 26 - Nov 27
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About the neighborhood

Map
FRANZENSBRÜCKENSTASSE,9, Vienna, Vienna (state), 1020

What's nearby

  • Prater - 6 min walk - 0.5 km
  • Stephansplatz - 3 min drive - 2.0 km
  • St. Stephen's Cathedral - 3 min drive - 2.2 km
  • Vienna State Opera - 4 min drive - 2.7 km
  • Vienna Christmas Market - 5 min drive - 4.0 km

Getting around

  • Vienna International Airport (VIE) - 18 min drive
  • Vienna Franz-Josefs-Station - 5 min drive
  • Vienna Praterstern Station - 7 min walk
  • Vienna Mitte Station - 15 min walk
  • Franzensbrücke Tram Stop - 3 min walk
  • Praterstern U-Bahn - 5 min walk
  • Radetzkyplatz Tram Stop - 7 min walk
  • Airport shuttle

Restaurants

  • ‪Restaurant Hansy - ‬5 min walk
  • ‪Central Garden - ‬5 min walk
  • ‪Taeko Ramen Bar - ‬6 min walk
  • ‪Green Tepanyaki - ‬3 min walk
  • ‪Coconut Curry - ‬7 min walk

About this property

Novum Hotel Cristall Wien

When you stay at Novum Hotel Cristall Wien, you'll be just a 5-minute drive from Prater and Stephansplatz. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby segway rentals/tours. Also, St. Stephen's Cathedral and Vienna State Opera are just a 5-minute drive away. Fellow travelers say great things about the overall property condition. Public transportation is just a short walk: Franzensbrücke Tram Stop is 3 minutes and Praterstern U-Bahn is 5 minutes.

Languages

English, German, Russian

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Express check-in available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)

What to do

  • Bicycle rentals nearby
  • Sailing nearby
  • Segway rentals/tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Heating

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Yard

Freshen up

  • Bathtub only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 2.524 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 6.90 for adults and EUR 3.45 for children

Children & extra beds

  • Rollaway beds are available for EUR 35 per night

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cristall Hotel
Cristall Vienna
Novum Hotel Cristall Wien Vienna
Hotel Cristall Vienna
Novum Cristall Wien Vienna
Novum Cristall Wien
Cristall Hotel Vienna
Novum Cristall Wien Vienna
Novum Hotel Cristall Wien Hotel
Novum Hotel Cristall Wien Vienna
Novum Hotel Cristall Wien Hotel Vienna

Frequently asked questions

Does Novum Hotel Cristall Wien offer free cancellation for a full refund?
Yes, Novum Hotel Cristall Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Novum Hotel Cristall Wien?
Yes, there's free self parking.
Is there an onsite casino at Novum Hotel Cristall Wien?
No, this hotel doesn't have a casino, but Casino Wien (5-min drive) is nearby.
What is there to do at Novum Hotel Cristall Wien and nearby?
Have fun with nearby activities like cycling and sailing. Additional recreation nearby includes segway rentals. Novum Hotel Cristall Wien also has a garden.
Does Novum Hotel Cristall Wien have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Novum Hotel Cristall Wien like?
Novum Hotel Cristall Wien is in Leopoldstadt, a short 3-minute walk from Franzensbrücke Tram Stop and 6 minutes' walk from Prater.

Novum Hotel Cristall Wien Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Good

Room size
First night small rooms were given, next day upon telling them about the size of the rooms booked rooms were changed into bigger ones. The bigger rooms were fine
2-night family trip
Verified Hoteles.com guest review

6/10 Good

Would not stay there again.
Hotel booking confirmed that all fees were paid. However the hotel charged me another 12 Euros as local tax! Staff not that freindly. Hotel a little outdated and in need of repairs.
Sal, 3-night business trip
Verified Hoteles.com guest review

4/10 Fair

The hotel located 500m from train/metro station. Hotel staff were very pleasant. But air conditioner does not work that required to open the windows, there are railways 50m away, so there is a train noise during the night.The drainage in the bathroom did not work properly.
3-night romance trip
Verified Hoteles.com guest review

6/10 Good

Nice place very close to city centre and all different transports. Very handy!
3-night trip
Verified Expedia guest review

2/10 Poor

Hot rooms( no AC) and not clean ( anuts) look old and depressed
Hend, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ideal
Perfect value for money, close to centre, private car park out back (although a little pricey at 15 euros a day!) and clean room.
Joe, 1-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Good for the price
Street noises in one side though I got used to it after one night. Ventilation poor and no air conditioning. Clerks were fabulous. Every one and especially our day-clerk. Twin beds were small by USA standards and in one room we could not move them next to each other. Coffee machine in lobby was very good but breakfast limited you to two cups. Elevator was fast.
2-night business trip
Verified Hoteles.com guest review

6/10 Good

1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Decent place
This served its purpose. We were overnighting. Clean but right next to train and it was fairly old.
Jeff, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

The hotel is conveniently situated near the Prater station (2 underground lines, overground, plus trams). The hotel changed our rooms due to a leak in the adjacent room. The first room was sufficiently comfortable, the upgrade even more so. The hotel staff were helpful. Breakfasts were reasonable priced (although one morning the coffee machine failed). Near the end of our stay, the shower gel ran out and was not replaced for two days. Eventually I had to extract the bottle and leave it prominently on the side - it was changed then.
Philip, 8-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip with friends
Verified Hoteles.com guest review

6/10 Good

In need of refurbishment, location not for familie
Rundown area with sex shops so not great for family. Graffiti on walls of hotel. Rooms not like pic and need refurbishment.
3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Value
Ok for the price
1-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Super noisy, room is facing the busy street with buses all day long Outside of city ring. Front receptionists are not all friendly.
4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The staff is the best
Ths staff is bilingual and very helpfull to make recommendatios for place to visit. Food price nice been out of inner center but a 15min walking from the busy area. And its very convenient if you arrived late from the bus station because this place is a couple blocks away... plusba supermarket rigth next to it.
fernanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient to the heart of city walked to St Steve
The mattress did not fit into its base. Two occupants of the bed rolled into the middle. There were no other problems.
Fred, 3-night trip
Verified Expedia guest review

8/10 Very Good

This hotel was older but very clean and comfortable.our stay was short. We arrived late afternoon with a 0615 am departure. The staff were helpful and informative. It is very close to metro.
dolores, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good budget place to stay in Vienna
Great location. Very clean. Great breakfast for the price. Friendly staff.
5-night trip
Verified Expedia guest review

8/10 Very Good

Michael, 2-night romance trip
Verified Hoteles.com guest review

4/10 Fair

The hotel is close to the centre but the room was extremely noisy, not clean and there were ongoing problems with the facilities e.g. the hair dryer in the room.
5-night trip
Verified Expedia guest review

2/10 Poor

Poor service
If you haven't been to Austria and are used to good customer service where you're a paying customer/client. Avoid this hotel or city. No one cared about being friendly, welcoming or hospitable. I booked through hotels.com and they emailed me asking if I had any special requests for my stay. Since our arrival was earlier than usual check-ins (2pm) I emailed to let them know we would be arriving for 9-10am. I didn't get an answer and when I showed up they had no idea. So we had to wait until 2pm to check in. They didn't bother to check the computers to ensure us no rooms were ready and we sat in the lobby and saw many people checking out. I've stayed many places and felt like the staff should have showed a little empathy due to the situation. I understand I could have been asking for a lot but if I was emailed asking if I had any requests and didn't get an email back then that's a different situation.
2-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Walking distance to the train station
The hotel property was beautiful; the lobby, room and bathroom were clean! Linens were clean, fresh and crisp! perfect for a tired body from all day adventure! Thank you!
Rosie, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

8/10
Good, clean and spacious rooms. Bathroom was also quite spacious. WiFi was not good inside the room. There wasn't enough signal for it to be useful, had to go to the public courtyard to use wifi. Location was alright, around 2-3km walking distance from the city center.
Fuad, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Not worth it!!
I will not recommend this place to anybody. Definitely not worth your money!! No internet, no ac or fan, smell smoke everywhere, and bad service. We wanted to change the hotel immediately but we did the very next day as we already paid for it and they weren't ready to cancel.
Tannu, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

1-night trip with friends
Verified Hoteles.com guest review