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Hotel FAS & OFF Site Thermal Resort

3.0 star property
La Fortuna hotel with water park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel FAS & OFF Site Thermal Resort

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Superior Double Room, 2 Double Beds | Terrace/patio
Superior Double Room, 2 Double Beds | Minibar, individually decorated, individually furnished, desk
Superior Double Room, 2 Double Beds | Terrace/patio
Terrace/patio

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Water park
  • Spa services
  • Airport drop-off service
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Luggage storage
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $77
$86 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Triple Room

Standard Triple Room | Minibar, individually decorated, individually furnished, desk

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Minibar, individually decorated, individually furnished, desk

Superior Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Map
Costado Norte Iglesia, 702, La Fortuna, Alajuela, 21007

What's nearby

  • Arenal Adventure World - 2 min drive
  • Costa Rica Chocolate Tour - 4 min drive
  • Baldi Hot Springs - 5 min drive
  • Los Lagos Hot Springs - 6 min drive
  • La Fortuna Waterfall - 9 min drive

Getting around

  • La Fortuna (FON-Arenal) - 4 min drive
  • Juan Santamaria Intl. Airport (SJO) - 158 min drive
  • Airport drop-off service

Restaurants

  • ‪Pollo Fortuneño - ‬2 min walk
  • ‪Chocolate Fusión - ‬4 min walk
  • ‪La Vid Steakhouse & Pizza - ‬1 min walk
  • ‪Rain Forest Café - ‬4 min walk
  • ‪Soda La Hormiga - ‬2 min walk

About this property

Hotel FAS & OFF Site Thermal Resort

Hotel FAS & OFF Site Thermal Resort is just 1.4 mi (2.2 km) from the airport and offers drop-off service (available on request). Guests can indulge in hot stone massages, facials, or detox wraps. Other highlights include a water park, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport drop off from 7:00 AM to 3:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)
  • Water park access (surcharge)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Water park access (surcharge)
  • Spa services

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 50-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • All-in-one washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Printer

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and detox wraps. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per person

Children & extra beds

  • Airport shuttle service for children costs USD 60

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Book a Stay at Hotel FAS OFF
Fas & Off Site Thermal Fortuna
Hotel FAS OFF Site Thermal Resort
Hotel FAS & OFF Site Thermal Resort Hotel
Hotel FAS & OFF Site Thermal Resort La Fortuna
Hotel FAS & OFF Site Thermal Resort Hotel La Fortuna

Frequently asked questions

Does Hotel FAS & OFF Site Thermal Resort offer free cancellation for a full refund?
Yes, Hotel FAS & OFF Site Thermal Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel FAS & OFF Site Thermal Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel FAS & OFF Site Thermal Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel FAS & OFF Site Thermal Resort?
Yes, a shuttle from the hotel to the airport is available from 7:00 AM to 3:00 PM on request. The charge is USD 60 per person.
What are the check-in and check-out times at Hotel FAS & OFF Site Thermal Resort?
Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Hotel FAS & OFF Site Thermal Resort and nearby?
Hotel FAS & OFF Site Thermal Resort has a water park and spa services, as well as a picnic area and a garden.
What's the area around Hotel FAS & OFF Site Thermal Resort like?
Hotel FAS & OFF Site Thermal Resort is a short 7-minute walk from Puentes Colgantes del Arenal and 19 minutes' walk from El Salto Fortuna River.

Hotel FAS & OFF Site Thermal Resort Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

I’ll break it up into two different categories. Likes: - It’s very convenient to the town of La Fortuna Dislikes: - I don’t know if it’s common, but maybe just the dates I was there. There was basically no one available at reception. I had questions regarding my check out and the answer I was given thank God I didn’t lock my hotel room because then I would’ve been locked inside the gate. And who knows when the front person would’ve showed up because I had to make my shuttle to the airport. - It was like pulling teeth, trying to get new towels or asking them to clean my room because it seem like they didn’t want to. - Due to the front person, not being at the desk, the free meal for breakfast that you offered I did not get for the third day. - I also lost something that’s very important to me and I’ve tried my best to reach out to the hotel via phone email and through Expedia and have received no response. - Yes, you have access to the offsite facilities, but how am I supposed to be able to use them if there’s no one at the front desk to help me. So yes, it is a cheap place to stay. But that’s all it is.
Victoria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Right in the heart of downtown, great for walking to food or shops. The breakfast was down the street at a steak restaurant and was a cute location and yummy. The off site thermal bath was so much fun. Think like a community pool but there are like 10 of them with differing thermal warmths. We went in the evening and there weren’t too many other people. Most of the time we had the whole pool to ourselves. The exterior patios were a vibe. Loved them. The room itself was pretty decent. The AC was nice. The road can get kind of loud while trying to sleep, so light sleepers might have problems with that.
Carol, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed the breakfast and especially the Thermal resort which was also included in a hotel room reservation. Loved the staff !!!!! Thank you 🙏
Sasa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay. Situated in the middle of town. Great breakfast included with private and protected parking. The family that runs this place is wonderful. Try The Green Spoon across the street, you will not be disappointed.
Jeremiah, 4-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Irina, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

The room was small but perfect for 3 people to sleep. It is right downtown so everything was in walking distance.
Maria, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff very friendly and accommodating. Very helpful in arranging tours and transportation. Nice breakfast and geothermal facilities
Deborah, 5-night family trip
Verified Expedia guest review

6/10 Good

The people who worked there were great, the room was decent for a night or twobut it was so loud outside that we couldn’t sleep. We had to quickly book this due to cancellation from our other hotel but had to find some where else to go to. The air conditioning wasn’t very strong and it ran into the shower so the shower floor was always wet and it felt unclean.
Cameron, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice place
Luke, 7-night trip
Verified Expedia guest review

6/10 Good

The staff at this place were fantastic, very helpful & family oriented people. This is a minimalistic hotel, we did not like the bathroom, the sink & mirror are out of whack, hot water was a problem, even after they supposedly fixed it, there was barely any hot water. This hotel is located in the heart of things, very convenient to go to restaurants, stores, attractions. They were in the middle of renovating this place, so hopefully in a months time (around April 2024), they will have resolved some of the problems
Kiran, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

DAVID, 2-night trip
Verified Expedia guest review

4/10 Fair

They only give two thin towels. The rooms are humid so the towels do not dry and you cannot ask for more. They do not replace the foot towel. The walls are not soundproof so you can easily hear loud neighbors. One day, they locked the parking gate so we could not get back in. They give breakfast (made to order) at La Vid Steakhouse from 7-11am, which was very nice. They have access to three thermal resorts from 9am-9pm (relax termalitas, termalitas de arenal, termales los laureles). You have to bring your own towel to the thermal pools. They have a small gravel parking lot which is very hard to park in. The location is nice and near a lot of restaurants and markets.
Pamela, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Victor javier, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Excellent staff. Super friendly and helpful. Amazing location. Breakfast included. Onsite parking. Free passes to hot springs. This simple property is an amazing value! Cost effective enough to get the kids their own room!!!!
Denna, 3-night family trip
Verified Expedia guest review

6/10 Good

Clean Rooms
Super clean room but the building is under renovation and needs additional work. All in all a nice room that was inexpensive.
Matthew, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Staff is very friendly and helpful Free access to hot springs was very nice Thank you
Oksana, 2-night romance trip
Verified Expedia guest review

6/10 Good

Excellent location with a variety of dining, shopping and tour info within close proximity. Rooms were verry outdated and room amenities were almost non-existent, rooms were air-conditioned, however, construction on addition to property was very loud during the day and late into 2nd night of stay, construction debris, although confined to one area, was visible, most parking would be on street, courtyard is covered with large gravel making lugging suitcase hard, but staff were very friendly, large entrance gate locked at 8 pm, so I felt safe. Any room issues were taken care of promptly. Street running in front of hotel is busy and near a main intersection, so a bit noisy. Not sure if i would stay here again.
Tracy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is super friendly !
Raul Antonio, 2-night family trip
Verified Expedia guest review

8/10 Very Good

John, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

The only thing is its not easy for parking. But the rest is good.
Juan, 1-night trip
Verified Expedia guest review

6/10 Good

The staff was wonderful. The room was large. There were doing loud construction/destruction every day, but stopped at 4pm. There was almost no hot water, tepid at best. The springs in the beds were so exposed that it hurt your knees to crawl across. After complaining they agreed to change to mattress. It was a big improvement. There is a nice seating area and it was easy to meet other guests who were all lovely. There were two restaurants to choose from for breakfast. They were both good. We only used the thermal pool once, but other guests spoke very highly of them.
Terri, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff and was fun place to spend week.
john, 5-night trip
Verified Expedia guest review

8/10 Very Good

Comfort Inn style hotel
This hotel is right in middle of town close to shops and restaurants, but the downside is it’s right on a highway with lot of traffic noise, day and night, bring ear plugs. The hotel was very clean and service was excellent and convenient to everything. Included was breakfast at a nearby steak place that we didn’t try. We tried one of the hot thermal places but it’s a bit far so didn’t use the other days.
Krishna, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Stayed here two nights and that was plenty…. The location, complimentary breakfast and hot spring passes made it a great value for the price but it was quite noisy being so centrally located and the beds/pillows were not very comfortable. The toilet also did not flush well and plumbing was noisy through the night. It’s a very modest hotel with no frills but I would definitely recommend this place as a great landing spot in La Fortuna - everything was walkable and easy to get around. We thoroughly enjoyed our passes to Relax Termalitas hot springs.
Hannah, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Nice Comfort Hotel for Family.
By appearance from outside it is not impressive. Very small hotel with limited parking space. But rooms are bigger. All required amenities are there. Service from front desk team was excellent. Location is superb, in mid of everything you need to stay in La Fortuna. Provided Hot spring resort's pass for all the days. We explored new hot spring location every day.
Sudipta, 1-night family trip
Verified Hoteles.com guest review