3 years ago we stayed at Hyatt and everything was excellent so I booked there again, but this time it was very different from the first time, the room looks old, the ceiling had peeling paint as if there was a water leak, the elevator was always dirty with water on the floor, the breakfast area was very dirty, food was thrown away, the trash cans were full with no space to throw more trash, there was no coffee in the 3 days we were there, there was no fruit either, there was a water leak in the area where we had breakfast