Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive
Restaurants
Pal's Drive Thru #26 - 4 min drive
Dari Ace - 2 min drive
McDonald's - 4 min drive
Hibachi House - 4 min drive
Taco Bell - 4 min drive
About this property
Mountain Inn & Suites
Mountain Inn & Suites is a great choice for a stay in Erwin. You can get a workout in at the fitness center or take a dip in the outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
61 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Discount at nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Ski lessons nearby
Ziplining nearby
Snowboarding nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (215 square feet)
Services
24-hour front desk
Laundry facilities
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Spa tub
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Assistive listening devices available
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin
Frequently asked questions
Does Mountain Inn & Suites offer free cancellation for a full refund?
Yes, Mountain Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Mountain Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Mountain Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Mountain Inn & Suites?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Mountain Inn & Suites and nearby?
Have fun with nearby winter activities like downhill skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Mountain Inn & Suites also has a fitness center and a picnic area.
What's the area around Mountain Inn & Suites like?
Mountain Inn & Suites is a short 9-minute walk from Nolichucky River and 7 minutes' walk from Erwin Linear Trail.
Mountain Inn & Suites Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 16, 2024
Mazariego
Mazariego, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 5, 2024
Rachel
Rachel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 1, 2024
Mountain Inn & Suites is a nice little hotel in Erwin TN. The same Erwin TN that just got wiped out from hurricane Helene flooding. Hotels.com refuse to give me a refund even though they have received photos of the entire hotel in shambles with nothing but piles of debris all around it. They are not and were not open. I could not call the hotel and reschedule. But Hotels.com says they cannot refund me even though the hotel was closed and halfway underwater. Hotels.com is a complete scam. I would 100% recommend staying at this hotel should they reopen. But definitely do not book through Hotels.com
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 27, 2024
James
James, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 25, 2024
Not bad.
Danny
Danny, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Small town hotel with great staff and great community. They go above and beyond to make the customers stay as smooth as possible
Paul
Paul, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Our water faucet did not work well. Other than that, it was pretty enjoyable. We were surprised at how quiet it was.
Carolyn
Carolyn, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Our bed was HARD not just firm, but hard. I know that’s a personal preference but made for a rough 2 nights. The room had drywall cut out to access bathroom plumbing (I’m guessing) it was in place but unfinished. The entire hotel smelled like a musty, moldy basement. Wasn’t the worst experience but have stayed in better. Mediocre at best.
Kristin
Kristin, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 2, 2024
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
Terry
Terry, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 26, 2024
1
keith
keith, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 7, 2024
Troy
Troy, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 31, 2024
I wouldn’t recommend this place
The staff was friendly. The breakfast sucked. There wasn’t enough food we felt like we were taking away from other guests. There was literally 3 sausages and 1 biscuit. The room had holes in the walls. You could smell the mildew and mold.
Samantha
Samantha, 3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 15, 2024
Cleanliness is Key
The hotel staff were gracious and accommodating and do the very best with what they have. The hotel is in need of investment for general upkeep and maintenance. Examples include peeling wallpaper, bathroom caulking, outside lighting around the pool and perimeter, and stocking 21st century toiletries. Overall, the excellent cleanliness of the pool, room and bathroom was unexpected. The linens were crisp and the mattress was in good condition.
Cynthia
Cynthia, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 10, 2024
David
David, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 8, 2024
William
William, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 2, 2024
Justin
Justin, 1-night trip
Verified Expedia guest review
6/10 Good
Jun 19, 2024
It was good, the only complaint was that you had to ask for breakfast items. We were there for 3 days and nothing was set out, we had to request items from the desk clerk who was on the phone the entire time.
Susan
Susan, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 10, 2024
The front dest clerk was super friendly and helpful. She went out of her way to accomodate us
Joanne
Joanne, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
May 16, 2024
DeeAnna
DeeAnna, 2-night family trip
Verified Hoteles.com guest review
2/10 Poor
May 13, 2024
The motel is next to the best Mexican food I’ve eaten in a long time.
Breakfast was good the first day but declined over the next two days.
The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Barbara
Barbara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2024
DeeAnna
DeeAnna, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
May 4, 2024
Front desk person was awesome
Katherine E
Katherine E, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 4, 2024
!
Ben
Ben, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
May 3, 2024
Friendly and accommodating staff. Property was clean, and the price was fair. I would stay again.
Luke
Luke, 1-night trip
Verified Expedia guest review
6/10 Good
May 2, 2024
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!