Mercure Stratford-upon-Avon Shakespeare Hotel

4.0 star property
Stratford-upon-Avon hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Stratford-upon-Avon Shakespeare Hotel

Exterior
Classic Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
Lounge
Bar (on property)
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Classic Twin Room, 1 Double Bed

Highlights

Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Fan
Eco-friendly toiletries
Shower/tub combination
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Fan
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Twin Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Fan
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Chapel Street, Stratford-upon-Avon, England, CV37 6ER

What's nearby

  • Royal Shakespeare Theatre - 3 min walk - 0.3 km
  • Swan Theatre - 3 min walk - 0.3 km
  • Shakespeare's Birthplace - 5 min walk - 0.5 km
  • Stratford Racecourse - 4 min drive - 2.6 km
  • Anne Hathaway's Cottage - 4 min drive - 2.6 km

Getting around

  • Coventry (CVT) - 23 min drive
  • Birmingham Airport (BHX) - 32 min drive
  • Oxford (OXF) - 50 min drive
  • Stratford-upon-Avon Parkway Station - 6 min drive
  • Wilmcote Station - 8 min drive
  • Stratford-Upon-Avon Station - 11 min walk

Restaurants

  • ‪Sabai Sabai - ‬5 min walk
  • ‪Garrick - ‬2 min walk
  • ‪The Golden Bee - ‬3 min walk
  • ‪Dirty Duck - ‬4 min walk
  • ‪Lambs of Sheep St - ‬3 min walk

About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

At Mercure Stratford-upon-Avon Shakespeare Hotel, you'll be within a 15-minute drive of Warwick Castle. For a bite to eat, guests can check out Restaurant, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location.

Languages

English, Hungarian, Polish, Spanish

At a glance

Hotel size

  • 78 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 15 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1764
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from August 1 2024 to October 1 2025 (dates subject to change).
This property will be closed from November 1 2023 to May 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Parking

  • Self parking costs GBP 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Stratford-upon-Avon
Mercure Shakespeare
Mercure Shakespeare Hotel
Mercure Shakespeare Hotel Stratford-upon-Avon
Mercure Shakespeare Stratford-upon-Avon
Mercure Stratford-upon-Avon Hotel
Mercure Stratford-upon-Avon Shakespeare
Mercure Stratford-upon-Avon Shakespeare Hotel
Shakespeare Hotel
Shakespeare Mercure
Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

Frequently asked questions

Is Mercure Stratford-upon-Avon Shakespeare Hotel currently open?
This property is closed from August 1 2024 to October 1 2025 (dates subject to change).
Does Mercure Stratford-upon-Avon Shakespeare Hotel offer free cancellation for a full refund?
Yes, Mercure Stratford-upon-Avon Shakespeare Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Stratford-upon-Avon Shakespeare Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Stratford-upon-Avon Shakespeare Hotel?
Yes. Self parking costs GBP 15 per night. Parking spots may be limited.
What are the check-in and check-out times at Mercure Stratford-upon-Avon Shakespeare Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Stratford-upon-Avon Shakespeare Hotel and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course.
Are there restaurants at or near Mercure Stratford-upon-Avon Shakespeare Hotel?
Yes, there's an onsite restaurant, Restaurant.
What's the area around Mercure Stratford-upon-Avon Shakespeare Hotel like?
Mercure Stratford-upon-Avon Shakespeare Hotel is in Stratford-upon-Avon City Centre, a short 1-minute walk from Town Hall Stratford upon Avon and 3 minutes' walk from Royal Shakespeare Theatre. Travelers give top marks for the hotel's prime location.

Mercure Stratford-upon-Avon Shakespeare Hotel Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Disappointing
Room was large and clean, bed comfortable. Lots of glasses and room service trays in all the corridors. Hotel desperately needs refurbishing, no atmosphere or style to the place. Shame as a waste of a potentially beautiful building
Chris, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Lisa, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Dawn, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Expensive for the condition of the hotel.
We didn’t know until we arrived the hotel is closing down for a refurbishment and has been bought out. Our bathroom was dangerous. Shower was literally coming away from the wall toilet flush didn’t work every time. Bedroom dirty. We don’t mind tired as long as things work and are clean.
Amanda, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Stunning old building & comfy stay
Really enjoyed our little overnighter here. Absolutely stunning building. Nice size room with high ceiling in gorgeous Tudor style. Bed comfy nice bedding. Read some bad reviews but was pleasantly surprised. Yes the carpet is a little old and the chair by the window but it’s all part of the charm. Large modern bathroom. Only negative was a little dust on the windowsills nothing to ruin a lovely comfy night sleep and lovely staff at check in too
Linda, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Paul, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Welcoming and friendly. Room comfortable. The hotel is about to close for refurbishment- and it is looking pretty tired right now. Very conveniently situated for the theatre.
Susan, 1-night trip
Verified Expedia guest review

4/10 Fair

Wouldn't stay again
The location is good but the hotel is very shabby and dirty. Our hotel room had black mould and the bath taps weren't working properly. We also didn't have any heating and there were no car parking spaces.
Miss Emma, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Alan, 3-night trip
Verified Expedia guest review

6/10 Good

Sub standard hotel with good location
The hotel boasts a fantastic location, but regrettably falls short of expectations given its price point. Contrary to the enticing images displayed, there was a notable absence of afternoon tea options, with the caveat that such bookings must be made in advance via an external platform, such as Groupon. Furthermore, the car park operates on a first-come, first-served basis, with an additional inconvenience of no staff available at the front desk upon my arrival, resulting in a lengthy 30-minute wait just to check-in. Much better hotels on the vicinity!!!
James, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Fantastic location.
Noreen, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Simon, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

MARY, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bill, 1-night trip
Verified Expedia guest review

8/10 Very Good

caroline, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

This is a hotel with a real sense of place. I loved the fact that the rooms were named after Shakespeare characters. The hotel was old but with all the modern conveniences (a lift, ensuite facilities).
Anthony, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very well appointed property ideally situated in centre of Stratford. Breakfast was very generous with good choice of cerals and cooked items. Staff were friendly, approachable and efficient.
David, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Its actually 3 houses joined as 1. Ask for the rooms on the life/car park side for newer rooms with level floorings. Ask for the older side if you like to stay in a Tudor house.
Kee Liang, 4-night trip
Verified Expedia guest review

6/10 Good

Old building so expected it to not have all mod cons, but room was a little shabby and could do with updating.
Joanna, 1-night trip
Verified Expedia guest review

8/10 Very Good

A charming stay with an easy walk to the Royal Shakespeare Theatre and the waterfront. The room was quaint and comfortable with a large bathroom and great shower (inside a tub). The breakfast was a typical UK affair with a variety of breads, jams, fruit and hot foods served in a common room with close-together tables. The front rooms have low-beamed ceilings and lots of ambience.
Yvonne, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Extremely disappointing
This hotel is desperately in need of updating. The first room we were offered had ripped net curtains, casement windows that would not close properly with no secondary glazing and was located in a separate block across the car park from the main hotel. The outside door to this block was open when we arrived and windows into the corridor were wide open - security was clearly not a priority. I wasn't comfortable staying in this room and the receptionist gave us unlabelled keys to another room in the main hotel. On opening the door to this room, I was extremely surprised to find that it was already occupied by another guest. We were offered another room, back on the second floor of the other block and had to accept this room as there were literally no other hotel rooms available in Stratford that night (and believe me, I looked). The sheets and duvet were clean, and that is the only positive thing I can say about it. Furniture covers were stained, walls were dirty, there were gaps between the wall and window frames, the spaces between the window and secondary glazing were filthy with dead insects, the soap and shower gel dispensers were empty. Bedside lamps did not work, bedside drawer would not stay closed. Parking was very limited on site. We left before breakfast. The receptionist we dealt with was not rude, but nor was she helpful or particularly polite. Overall very far from what we expected from a branded 4 star hotel.
Caroline, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

E, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great old Hotel...Great Location!
Philip, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

Long in the tooth
Water temperature in shower went from scalding hot to ice cold. No way to get consistent temperature. AirCon was terribly inefficient and didn’t work consistently. Our room number and room was virtually unfindable as no directional signage had our room number. Overall a very poor experience for the price we paid.
Valerie, 1-night family trip
Verified Hoteles.com guest review