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Banff Caribou Lodge and Spa

3.5 star property
Mountain hotel with spa, near Banff Lake Louise Tourism Bureau

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Point of interest
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi
Indoor spa tub
Indoor pool
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Spa
  • Ski facilities
    Ski facilities
  • Bar
    Bar
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Business center
Feel at home
  • Children stay free
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
The price is $106
$118 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

Highlights

Fireplace
Private indoor spa tub
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
The Fox Hotel and Suites
Pet friendly
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (2034)
The price is $120
$133 total
includes taxes & fees
Nov 19 - Nov 20
The Fox Hotel and Suites
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About the neighborhood

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 8 min drive

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

At Banff Caribou Lodge and Spa, you'll be within a 10-minute drive of Upper Hot Springs and Banff Gondola. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say great things about the helpful staff and restaurant.

Languages

English, French, German, Japanese

At a glance

Hotel size

  • 190 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Ski passes
  • Yoga classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Caribou Lodge and Spa?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Banff Caribou Lodge and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Banff Caribou Lodge and Spa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Caribou Lodge and Spa and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Banff Caribou Lodge and Spa also has a sauna and a fitness center.
Are there restaurants at or near Banff Caribou Lodge and Spa?
Yes, there's an onsite restaurant.
What's the area around Banff Caribou Lodge and Spa like?
Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 2 minutes' walk from Victoria Glacier. Travelers say the area is walkable and ideal for skiing.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Darlene, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Noisy. Be aware of restrictive pet policy.
Booked a pet friendly room - asked to pay on arrival. No pet facilities set up in room - had to go back and request from same front of house who appeared disinterested. Not allowed to leave pet in room alone even briefly based on policy. Given that no restaurant or bar will allow dogs inside in Banff this is very difficult to do whilst also enjoying a break away. Room extremely noisy due to location and event going on in the conference room until 2230. We had hoped to get an early night but no luck. Avoid rooms near the stairwell or on the lower floors if you are a light sleeper.
2-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Just okay
Not bad, but unfortunately not that great. The service was great, from the people at the front desk, to room service. Not to sound too picky, but there was chewed gum stuck on the carpet, the door handle on the wardrobe fell off, there was no coffee in the room, there was no conditioner, there were only 3 bath towels, and the room was quite small. It was a superior room, so I wonder what a standard room would look like. The hot tub was really nice, but even with all those issues, I would probably consider staying again for the right price.
2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Good lil get away
The staff were amazing. Rooms comfy. Was a nice walk to the downtown area. Lots of local restaurants to visit. Had a weird toilet situation - like if you sat on it, it was too close to the counter...we found it funny. Just had to sit with your left arm up. The only annoyance was the partiers coming back every night at 230 am and we all heard it.
Trudy, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Rob, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Curtis, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The room upgrade was a great touch, with champagne for a birthday. The staff was very friendly and we had a nice stay.
Alison, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Get away
Close to downtown. Really liked having The Keg attached. Underground parking was a definite plus!
Ken, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Antonella, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

stay at banff caribou lodg and spa
Beautiful hotel. Kind, accomodating staff. the restaurant was so-so, personally thought it was overpriced for the quality. Hottub was very clean and the spa staff were very helpful.
Katelyn, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Excellent location recommend to friends ect
Paul, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

We are coming back !
Love this place, it’s clean and the beds were cozy, I slept so well. We visited in mid October and it was rainy and at times snowy and it was nice to open the doors to the balcony and enjoy the crisp air and the sound of the rain. The employees at the front desk were so kind and helpful. We decided on an extra day and I wanted to keep my room and the manager price matched my room to one on a hotel app. They gave me a free daily ticket for the shuttle bus for the three days I was there, not to mention a nice coffee bar everyday in the lobby. There is a wonderful restaurant (the keg) downstairs with the best filet Migñon and salmon around. This place did not disappoint, would stay here again .
Yesenia, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Lovely stay
Really lovely stay! Rooms are a little dated but very comfortable and have everything you need! Spa was really good too. Had an excellent massage. Its about a 15-20 minute walk to the main strip.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Nice place great location
richard, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Enjoyed our vacation
I had a wonderful stay at this hotel. The front desk service was friendly, and the room was very clean, exceeding my expectations! It would be perfect if the tissue quality were a bit thicker. The hotel offers free shuttle to the town and Banff Gondola, and there's a bus stop right next door, making it very convenient to get around. Overall, we were very satisfied with our experience!
Ke Xin, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Albert, 4-night trip
Verified Hoteles.com guest review

2/10 Poor

Awful place to stay
We were given a room on what they called the first floor but it was partly underground. The entire floor reeked of the very strong odor of chlorine. I asked for a change of room and was given another room. My question is: Why were we given a room in the dungeon when there were other rooms available in the upper floors? The gentleman who signed us in needs to be trained in customer service. I was standing by the check-in counter for a few minutes and he did not even acknowledged my presence. When I approached the counter, he said he was not ready to assist me. What? He should have said: Good afternoon, I will be able to assist you shortly. Also, the pillows had a funky smell. There was no air conditioning so we opened the windows. The bathroom was clean though. I will not be staying here again. I will also tell my friends to book elsewhere when in Banff.
Maria, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Jaymin, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Darren, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Shaun, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Care-A-Bout Inn Would Be a Better Name
Can’t say enough good things about the staff I interacted with…especially those at the front desk!
James, 4-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Expensive and meh
Full size mattress pad was on a king size bed. Had to call and ask to have the proper size put on so we weren’t sleeping directly on a mattress. The tv didn’t work and there was also no AC. Just a small window that didn’t let in much air at all. Too expensive for what we received.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Would stay here again
Good location along bus route and easy walk to downtown. Very comfortable accommodations. Enjoyed the gym, hot pool, and spa services.
Geoffrey, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Friendly Staff, Great Facilities, Ideal Location
Nice hotel, friendly staff, great facilities. We only stayed for one short night but this hotel is in a good area with lots of food and shopping choices within a 10 minute walk. I just wish I had more time here so I could have gone in the spa. I went in to have a look and it seemed lovely and warm which I can imagine would be lovely in those cold winter months.
Christopher, 1-night trip
Verified Hoteles.com guest review