When you stay at JW Marriott Hotel Mexico City Polanco, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Bar
Parking available
Pet friendly
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and 3 bars/lounges
Outdoor pool
Breakfast available
Health club
Sauna
Steam room
Free use of bicycles
Valet parking
Self parking
Seasonal outdoor pool
24-hour room service
Feel at home (6)
Free cribs/infant beds
Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping
The current price is $447
$447
$534 total
includes taxes & fees
May 2 - May 3
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Blackout drapes/curtains
43 sq m
City view
Sleeps 3
1 King Bed
View all photos for Executive Suite, 1 Bedroom, Non Smoking
Executive Suite, 1 Bedroom, Non Smoking
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
45 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillowtop bed
37 sq m
City view
Sleeps 3
1 King Bed
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Blackout drapes/curtains
37 sq m
City view
Sleeps 3
2 Double Beds
View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level
Executive Room, 1 Double Bed, Non Smoking, Executive Level
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Down duvet
37 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Presidential Suite, 1 Bedroom, Non Smoking
Presidential Suite, 1 Bedroom, Non Smoking
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Down duvet
150 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace
Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace
Highlights
Patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
63 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Executive Suite, 1 Double Bed, Non Smoking, Executive Level
Executive Suite, 1 Double Bed, Non Smoking, Executive Level
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Down duvet
45 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillowtop bed
37 sq m
Sleeps 3
1 King Bed
View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level
Executive Room, 1 Double Bed, Non Smoking, Executive Level
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
37 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (Corner)
Executive Suite, 1 King Bed, Non Smoking, City View (Corner)
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Down duvet
45 sq m
City view
Sleeps 3
1 King Bed
View all photos for Room, 2 Double Beds, Non Smoking
Parque Zoologico de Chapultepec - 6 min walk - 0.6 km
Chapultepec Park - 7 min walk - 0.7 km
Angel of Independence Monument - 5 min drive - 3.9 km
Getting around
Benito Juarez International Airport (MEX) - 34 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
Mexico City Buenavista Station - 21 min drive
Mexico City Fortuna Station - 29 min drive
Tultitlan Lecheria Station - 35 min drive
Auditorio Station - 6 min walk
Polanco Station - 12 min walk
San Joaquin Station - 28 min walk
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
La No. 20 - 1 min walk
Sirenito - 2 min walk
Epicentro Mixology Bar - 3 min walk
Karisma - 3 min walk
About this property
JW Marriott Hotel Mexico City Polanco
When you stay at JW Marriott Hotel Mexico City Polanco, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.
Languages
English, Spanish
At a glance
Hotel size
312 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: noon
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Internet
Free WiFi in public areas
WiFi (speed: 50+ Mbps) in rooms*
Parking
Onsite self parking (USD 25 per day)
Onsite valet parking (USD 28 per day)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Offsite
Shopping center shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
3 bars/lounges
Restaurant
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
What to do
Bicycle rentals nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 1993
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Health club
An outdoor pool
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
IPod docking station
49-inch Smart TV
Premium cable channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Turndown service
Alarm clock
Premium bedding
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi (surcharge) (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Sendero Polanco - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Estación 29 - Onsite bar. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open daily.
Tahona Mezcal Room - Onsite bar. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 20 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
Shopping center shuttle and theme park shuttle service is offered for an extra charge
Pets
Pets are allowed for an extra charge of USD 25 per pet, per night
Parking
Self parking costs USD 25 per day
Valet parking costs USD 28 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City
Frequently asked questions
Does JW Marriott Hotel Mexico City Polanco offer free cancellation for a full refund?
Yes, JW Marriott Hotel Mexico City Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Mexico City Polanco?
Yes, there's an outdoor pool.
Are pets allowed at JW Marriott Hotel Mexico City Polanco?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night.
Is parking offered on site at JW Marriott Hotel Mexico City Polanco?
Yes. Self parking costs USD 25 per day. Valet parking costs USD 28 per day.
What are the check-in and check-out times at JW Marriott Hotel Mexico City Polanco?
Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Mexico City Polanco and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a seasonal outdoor pool. JW Marriott Hotel Mexico City Polanco also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near JW Marriott Hotel Mexico City Polanco?
Yes, Sendero Polanco offers alfresco dining and Mexican cuisine.
What's the area around JW Marriott Hotel Mexico City Polanco like?
JW Marriott Hotel Mexico City Polanco is a short 6-minute walk from Auditorio Station and 5 minutes' walk from Paseo de la Reforma.
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JW Marriott Hotel Mexico City Polanco Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 6, 2024
Excellent service from the staff, clean hotel, and great area.
This was by far the best hotel we’ve stayed at in many years. The people were incredibly friendly. The dining options were amazing the best bed the best shower the best room we’ve had in a long time.
Peter
Peter, 6-night trip
10/10 Exceptional
Aug 25, 2024
Loved our stay.
julieana
julieana, 3-night trip
10/10 Exceptional
Dec 7, 2024
Perfect for our visit for a concert which was 5 minutes from the Auditorio de Nacional.
Martha
Martha, 1-night trip
10/10 Exceptional
Jan 1, 2025
Excellent service- kind and attentive staff. Great for couples or families. Near the park you can walk to. Easy to get an Uber when needed! Highly recommend
David
10/10 Exceptional
Jan 5, 2025
Beyond my expectations but so was Mexico city!
Guadalupe
Guadalupe, 5-night trip
10/10 Exceptional
Nov 21, 2024
Well run hotel. Attentive service. Large comfortable room. Great breakfast.
Earl
Earl, 7-night trip
10/10 Exceptional
Apr 4, 2024
Excellent hotel and location. Would definitely stay there again.
Ruta
Ruta, 5-night trip
10/10 Exceptional
Jun 7, 2024
Great location!
Melissa
Melissa, 8-night trip
10/10 Exceptional
Mar 30, 2024
We had an awesome experience in this hotel and the area.
Ergun
Ergun, 6-night trip
10/10 Exceptional
Feb 21, 2024
Excellent stay
ramiro perez
ramiro perez, 3-night trip
10/10 Exceptional
Jun 21, 2024
One of the best Marriott stays I’ve ever had. The staff were delightful, the food was excellent, and the property itself was impeccable.
Phillip
Phillip, 5-night trip
10/10 Exceptional
Jul 12, 2024
Nice area!
Rosa
Rosa, 4-night trip
10/10 Exceptional
Apr 4, 2024
Safe location with a lot of dining options.
Andrew
Andrew, 4-night trip
10/10 Exceptional
Jul 10, 2024
Very nice.
Staff was great, food etc
Gray
Gray, 2-night trip
10/10 Exceptional
Apr 1, 2024
Great location
Great location with easy access to museums. Great gym
Lynne
Lynne, 6-night trip
10/10 Exceptional
Sep 2, 2024
Location is great and very safe area with lots of high end dining and shopping options. Staff were nice. But room is not soundproof.
Qiutong
Qiutong, 4-night trip
10/10 Exceptional
Jul 19, 2023
Perfect location and great staff!
Haley
Haley, 1-night trip
10/10 Exceptional
Mar 31, 2024
Hotel is beautiful! The hotel rooms are comfortable and really nice. The staff is great!
Food is a bit pricey but delicious
Sofia
Sofia, 5-night trip
10/10 Exceptional
Jan 10, 2023
Excellent location, facilities and staff.
Ricardo
10/10 Exceptional
Jun 25, 2023
Staff was friendly and the rooms are clean.
Lizette
Lizette, 4-night trip
10/10 Exceptional
Dec 7, 2023
Excellent option to be safe and close to restaurants bars and walking day and night life