Hotel located on the busiest part of Gran Via. We were surprised to be greeted by a doorman who unlocked the elevator for us to reach the reception on the 9th floor! The rooms are spacious, well-decorated, and soundproofed, but the hallways are dark and the access to the elevators feels disconnected from the rest of the building. It gives the impression that some floors are part of the hotel while others are not? The elevators are also very slow. The view from the terrace is magnificent, but the pool is much too small for the number of guests. The hotel is mainly occupied by young people aged 20 to 40, with few/no families. In short, it was okay for one night, but we wouldn't stay longer.