Located near Lake Biwa, Hotel Luna Otsu offers a serene retreat. Begin your day with a traditional Japanese breakfast and stay connected with in-room WiFi. With self parking, luggage storage, and an attentive 24-hour front desk.
Hotel Luna Otsu offers a great location, putting you within a 15-minute walk of Lake Biwa. Free perks include WiFi, self parking, and Japanese breakfast daily between 6:00 AM and 11:00 AM.
Languages
Japanese
At a glance
Hotel size
29 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) not allowed
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free Japanese breakfast each morning 6:00 AM–11:00 AM
Room service (limited hours)
Services
24-hour front desk
Luggage storage
Accessibility
Elevator
Room amenities
Be entertained
DVD player
Flat-screen television
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Minibar
Slippers
Freshen up
Private bathroom
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Hotel Luna Otsu Otsu
Hotel Luna Otsu Hotel
Hotel Luna Otsu Hotel Otsu
Hotel Luna Otsu Adult only
Hotel Luna Otsu Adults Only
Frequently asked questions
Does Hotel Luna Otsu offer free cancellation for a full refund?
Yes, Hotel Luna Otsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luna Otsu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Luna Otsu?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Luna Otsu?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What's the area around Hotel Luna Otsu like?
Hotel Luna Otsu is a short 12-minute walk from Lake Biwa and 10 minutes' walk from Aeon Mall Kusatsu.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Luna Otsu Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
Apr 6, 2024
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.
Wing Shan Bonita
Wing Shan Bonita, 8-night trip
4/10 Fair
Apr 7, 2024
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Audra
Audra, 8-night trip
10/10 Exceptional
Oct 10, 2024
Me gustó mucho
Es la mejor habitación que me ha tocado en su categoría.
Tiene todas las amenidades.
La vista de mi habitación estaba muy bonita.
Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación.
Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación.