Norfolk Plaza

3.0 star property
Edwardian hotel with restaurant, near Hyde Park

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Photo gallery for Norfolk Plaza

Balcony
Front of property
Iron/ironing board
Daily buffet breakfast (GBP 6.75 per person)
Lobby
In the heart of London, Norfolk Plaza offers a warm welcome with an airport shuttle and dry cleaning/laundry services. Unwind at the bar or explore nearby Marble Arch and Kensington Gardens while staying connected with free WiFi in public areas.

Reviews

6.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Twin Room, 2 Twin Beds

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room, 3 Twin Beds

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
29-33 Norfolk Square, Paddington, London, England, W2 1RX

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 17 min walk - 1.4 km
  • Oxford Street - 5 min drive - 2.2 km
  • Royal Albert Hall - 5 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.3 km

Getting around

  • Heathrow Airport (LHR) - 46 min drive
  • London City Airport (LCY) - 58 min drive
  • Luton Airport (LTN) - 67 min drive
  • Gatwick Airport (LGW) - 92 min drive
  • Stansted Airport (STN) - 93 min drive
  • London (SEN-Southend) - 104 min drive
  • London Paddington Station - 3 min walk
  • London (QQP-Paddington Train Station) - 5 min walk
  • Marylebone Station - 17 min walk
  • Paddington Underground Station - 2 min walk
  • Lancaster Gate Underground Station - 7 min walk
  • Edgware Road (Circle Line) Underground Station - 11 min walk
  • Airport shuttle

Restaurants

  • ‪Angus Steakhouse - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬3 min walk

About this property

Norfolk Plaza

Norfolk Plaza offers a great location, putting you within just a 10-minute walk of Hyde Park and Kensington Gardens. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Edwardian hotel is also just a 5-minute drive from Marble Arch and Oxford Street. The property is just a short walk to public transportation: Paddington Underground Station is 2 minutes and Lancaster Gate Underground Station is 7 minutes.

Languages

English, French, Italian, Polish, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Edwardian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 6.75 per person

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London
Norfolk Plaza London
Norfolk Plaza Hotel London, England
Norfolk Plaza Hotel
Norfolk Plaza London
Norfolk Plaza Hotel London

Frequently asked questions

Does Norfolk Plaza offer free cancellation for a full refund?

Yes, Norfolk Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Norfolk Plaza?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Norfolk Plaza?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

Are there restaurants at or near Norfolk Plaza?

Yes, there's an onsite restaurant.

What's the area around Norfolk Plaza like?

Norfolk Plaza is a short 2-minute walk from Paddington Underground Station and 6 minutes' walk from Hyde Park.

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Norfolk Plaza Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Poor

6-night trip

2/10 Poor

3-night trip

6/10 Good

El Hotel esta muy bien ubicado, la ducha salia caliente al igual que la habitsvion estaba bien calefaccionada. Ahora las instalaciones en estado deplorable jamas le han hecho un mantenimiento.
Chris, 4-night trip

4/10 Fair

L hôtel et très bien placé c est tout propreté à revoir et surtout l état des chambre médiocre lit cassé carreaux dans la salle de bain cassé qui s enlevé vraiment dangereux pour les enfants
Jennifer, 3-night trip

2/10 Poor

Ich hatte ein Nichtraucherzimmer gebucht und bekam ein Raucherzimmer im 5.Stock.(Smokersfloor). Das Zimmer war ständig eiskalt, weil die Heizung immer wieder abgestellt wurde.Am dritten Tag hatte ich eine Erkältung, mit der ich auch nach Hause flog. Das kostenlose WIFI existiert auch nicht. Nie mehr Norfolk Plaza.
Wolfgang, 7-night trip

8/10 Very good

nice stay for a reasonable price

The room was clean and for smokers (I am). The breakfast was perfect. No hot water sometimes.
Vlado, 5-night trip

6/10 Good

Susan, 4-night trip

4/10 Fair

Elendige senge (man kunne nærmest ikke finde en stilling hvor man ikke fin en fjeder i kroppen), dårlig rengøring - vi fik et rygerværelse selvom vi havde bedt om et ikke-ryger værelse. Fred vær med det, der lugtede ikke af røg så vi tog det. Dog fandt vi gamle skodder under sengen og da vi pointerede det overfor personalet i receptionen blev vi mødt med en flabet attitude om at det var meget normalt og om vi ikke selv røg (hvilket vi bestemt ikke gør) men han sagde dog at rengøringen ville fjerne dem næste morgen... men nej de blev aldrig fjernet
5-night trip

2/10 Poor

The location is fantastic, minutes walk from Paddington station and in the vicinity of many great sights London has to offer. But that and maybe the price is all that's great about this hotel. It is dirty, mismanaged, and in poor condition. Expedia advertised this hotel as a three-star. One star is a star too many for this establishment.
Babak, 4-night trip

4/10 Fair

Slitt hotell, flere sure ansatte, kun wifi i resepsjon, gammel 14 tommer tv med 3! kanaler, dårlige bad. Eneste fordel er plassering og pris.
3-night trip

2/10 Poor

4-night trip

10/10 Exceptional

5-night trip

8/10 Very good

Für den Preis und die super Lage kann man grundsätzlich nichts sagen. Zum schlafen vollkommen ausreichend- länger würde ich mich nicht aufhalten. Personal war an der Rezeption teils sehr unfreundlich. Sauber und Ordentlich war es. Frühstück war dafür sehr gut - alles da was man brauch.
Svebja, 2-night trip

6/10 Good

1-night trip

10/10 Exceptional

Guri, 4-night trip

4/10 Fair

Het enige was goed was, is de ligging vlak bij Paddington station en allerlei winkels en restaurants in de omgeving. Het hotel zelf is echt compleet verouderd (volgens mij al 40 jaar niets meer vernieuwd) en ook vies. Vloerbedekking weggesleten en veel onbekende vlekken, bloed op de gordijnen en schimmel in de badkamer. Bedden versleten en kapot met veel vlekken, matrassen ook helemaal op, je ligt gewoon op de veren van de matras. Ook het ontbijt is erg karig, weinig keus en eieren alleen te krijgen tegen extra betaling.
2-night trip

4/10 Fair

Förväntar mig mer...

Jag hade förväntat mig mer. Gamla slitna sängar, dålig internetkoppling som till och från kopplade ifrån, inte varmt vatten i duschen utan bara ljummet. Slitet rum, nej finns nog bättre alternativ.
Fredrik, 4-night trip

2/10 Poor

4-night trip

6/10 Good

June, 3-night trip

6/10 Good

Dejlig tæt på transport. God lokation . Søde medarbejder. God str. værelse. Elendig gammel fjedret seng . Sov dårligt fik ondt i skulder og ryg. Nedslidt inventar. Meget lydt , fik værelse lige ved elevatoren , det kunne høres da gulvene knirker voldsom og giver efter. Okay morgenmad.
Rikke, 2-night trip

10/10 Exceptional

A Pleasant stay

Staff are very helpful and greet you with a smile
Patrick, 1-night trip

6/10 Good

Vriendelijk personeel, ontbijt prima en ligging uitstekend met Paddington station om de hoek. Mindere punten zijn de staat vd kamers. Tegels in badkamer los, vloer kraakt aan alle kanten, tv maar 1 kanaal. Maar voor kort verblijf en die prijs voldoet het aan de verwachting.
2-night trip

8/10 Very good

Everthing is good. Only the water is little bit cold
3-night trip

4/10 Fair

Hotel en kamers zijn oud. Alles is versleten en lelijk. Wel schoon. Personeel aardig en behulpzaam. Bedden hebben erg harde matrassen.
2-night trip

4/10 Fair

Het is allemaal vergane glorie. Roest in de badkamer, oud versleten vloerkleed, behang gebladderd, tegels badkamer los, lelijke kitranden. Verder wel schoon. Bedden hard als een plank. Opknappen ?? Renoveren?
2-night trip