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Hotel & Spa Hacienda Panoaya

3.5 star property
Amecameca hotel with spa and indoor pool

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Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Double Room | Bathroom sink
Standard Room | Children's play area - outdoor
Exterior
Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets
Nestled in its surroundings, Hotel & Spa Hacienda Panoaya invites you to unwind with a free continental breakfast and daily manager's reception. Relax at the spa, take a refreshing dip in the indoor or children's pool, or bask in the sun on comfortable loungers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool
  • Sauna
  • Children's pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Picnic area
  • Luggage storage

Feel at home (6)

  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is $94
$112 total
includes taxes & fees
Apr 2 - Apr 3

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Double Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Designer toiletries
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Superior Room

Highlights

Fireplace
Private hot tub
Heating
Free cribs/infant beds
LCD TV
Down duvet
Designer toiletries
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900

What's nearby

  • Hacienda Panoaya - 1 min walk - 0.1 km
  • Sacromonte National Park - 18 min walk - 1.5 km
  • Paso de Cortes - 25 min drive - 27.6 km
  • Iztaccíhuatl-Popocatépetl National Park - 28 min drive - 29.1 km
  • Estadio Azteca - 49 min drive - 54.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 66 min drive
  • Puebla Intl. Airport (PBC) - 84 min drive

Restaurants

  • ‪Mercado de Amecameca - ‬3 min drive
  • ‪Hacienda Panoaya - ‬1 min walk
  • ‪Café, Panes y Pasteles de Tenango - ‬2 min drive
  • ‪La Nueva - ‬19 min walk
  • ‪El Castillo de los Venados - ‬4 min walk

About this property

Hotel & Spa Hacienda Panoaya

Enjoy your visit to Amecameca with a stay at Hotel & Spa Hacienda Panoaya. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. Other features include an indoor pool, a sauna, and a children's pool.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 30 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–12:30 PM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception

Traveling with children

  • Children's pool
  • Playground

What to do

  • Ziplining nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Mosquito nets
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

Is there a pool at Hotel & Spa Hacienda Panoaya?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel & Spa Hacienda Panoaya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel & Spa Hacienda Panoaya?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel & Spa Hacienda Panoaya?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Hotel & Spa Hacienda Panoaya and nearby?

Have fun during the warmer months with activities nearby such as ziplining. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel & Spa Hacienda Panoaya also has a sauna and a picnic area, as well as a garden.

Are there restaurants at or near Hotel & Spa Hacienda Panoaya?

Yes, there's an onsite restaurant.

What's the area around Hotel & Spa Hacienda Panoaya like?

Hotel & Spa Hacienda Panoaya is a short 1-minute walk from Hacienda Panoaya and 18 minutes' walk from Sacromonte National Park.

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Hotel & Spa Hacienda Panoaya Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to bring kids!
Sara, 1-night trip

10/10 Exceptional

Excellent place to stay
Jesus, 3-night trip

10/10 Exceptional

The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Sarah, 1-night trip

6/10 Good

Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Kerri, 1-night trip

4/10 Fair

Claudia, 1-night trip

10/10 Exceptional

Ideal para los niños
Excelente opción para vacacionar con los niños
VICTOR F, 2-night trip

10/10 Exceptional

Buena opción para hospedarse
Excelente opción para vacacionar con los niños
VICTOR F, 1-night trip

8/10 Very good

El agua de la alberca esta helada fue imposible usarla sin congelarse.
Carlos Alberto, 2-night trip

10/10 Exceptional

Es un lugar agradable, con alimentos ricos y. Buen servicio
Aldo, 1-night trip

10/10 Exceptional

Yunuen, 1-night trip

4/10 Fair

Atendimento muito ruim no front desk, tanto periodo da chegada, quanto noturno. Falta de empatia e vontade de atender. Nao tem ar condicionado, nem ventilador. Quarto muito quente. Nao tem frigobar
kleber m, 1-night trip

10/10 Exceptional

Superbe environnement
mireille, 1-night trip

4/10 Fair

CARLOS EDUARDO, 2-night trip

8/10 Very good

LAS INSTALACIONES BIEN, LA HABITACION SE SALVA PERO EL BAÑO PARECIA VIEJO, DESPINTADO, LA CERRADURA NO SERVIA.
sandras, 1-night trip

8/10 Very good

.
Todo bien, lo único que seria bueno es que si el huésped llega antes de las 3, si ya tienen disponible la habitación se la entreguen al huésped En mi caso llegue 2:20, nos pusieron la pulsera y nos dijeron hasta las 3 se entrega la habitación y no nos ofrecieron el resguardo del equipaje. Saludos
Alejandro, 1-night trip

6/10 Good

El hotel muy bien, el único problema es el personal encargado de las resevaciones, tiene muy poca orientación hacia la satisfacción del cliente, y trato poco cortés. Solicitamos apoyo para realizar el check in 15 minutos antes, y no accedieron, solicitud que incluso se intentó pedir con semana de anticipación, y la respuesta en su caso ni si quiera llegó a ser cordial.
DANIEL, 1-night trip

10/10 Exceptional

Noemi, 2-night trip

10/10 Exceptional

Olga, 1-night trip

10/10 Exceptional

Eduardo, 1-night trip

10/10 Exceptional

Marlene, 1-night trip

10/10 Exceptional

El lugar es hermoso, se respira aire fresco y es muy tranquilo. Excelente para disfrutar con familia o amigos
Diana, 1-night trip

10/10 Exceptional

Luis Antonio, 1-night trip

8/10 Very good

Muy pequeños los espacios
Miguel Ángel, 1-night trip

8/10 Very good

En general el lugar es bueno , el restaurante cierra a las 5 pm sin importar si hay huéspedes o no ! , el personal de recepción es terrible , el trato es nefasto y cero serviciales , te hablan mal , están comiendo , en me celular , el personal de limpieza deja todas las cosas de aseo fuera de las habiataciones . Las instalaciones son buenas pero para turismo falta mucho que hacer ! No regresaba
Raul, 1-night trip

10/10 Exceptional

teniendo en cuenda la temperaturas frias de cslentar el agua de la piscina para tener una temperatura mas agradable
Eliezer, 1-night trip