I made a last-minute reservation with this 'hotel' on a Friday afternoon, to check-in the same day. Due to travel disruptions, I contacted the hotel just after 9pm stating that I wouldn't be able to get there until just before 11:00pm. I then received a text message at 9:40pm from an unknown mobile number asking me to send a 'security deposit' before 10:00pm or else I wouldn't be able to check-in. Of course, I thought it was not legitimate. I subsequently received a call from the same number at 9:50pm advising me to make a payment immediately within the next 10 minutes, as their phone lines close at 10:00pm?? I was still travelling at this point, and had spent the whole day travelling with a young child. It was virtually impossible to make this payment within the time given to unusual account details! I was then informed that if I arrived after 10:00pm, I wouldn't be able to get into the property. We subsequently had to make new arrangements for the night. And Sky City Apartments is able to make money because their fees are non-refundable. My advice to anyone planning a stay here, is to stick with well-established hotel chains and stay away from Sky City Apartments.