4/10 Fair
Nov 18, 2024
Find another place
I booked a room with a kitchen 3 days prior to the trip, called to confirm which room I needed and was told it was available. We get there to check in and we're told the room isn't available because someone booked it that day. Nevermind that 3 days prior I booked this room. The name of the hotel is completely different than what is shown online and the pictures are beautiful compared to in person. The walls were dirty, the toilet seat had scratches in it and messed up, no black out curtains so as soon as the sun came up we were up, no clean towels each day, the property itself is rundown. I do not recommend and will not be staying here I again.
Verified traveler
2-night trip
Verified Hoteles.com guest review