Ahava Hotel puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests looking for a bite to eat can check out LA FAMIGLIA, which serves Italian cuisine. Other highlights include an outdoor pool, a poolside bar, and a terrace.
Languages
English, Italian, Spanish
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 787 ft (USD 5 per day)
Other information
Smoke-free property
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 787 ft (USD 5 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Terrace
Mosquito nets
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Window screens
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
LA FAMIGLIA - This family restaurant specializes in Italian cuisine.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs USD 5 per day (787 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen
Frequently asked questions
Does Ahava Hotel offer free cancellation for a full refund?
Yes, Ahava Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ahava Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Ahava Hotel?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Ahava Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Ahava Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.
What is there to do at Ahava Hotel and nearby?
Ahava Hotel has an outdoor pool.
Are there restaurants at or near Ahava Hotel?
Yes, LA FAMIGLIA offers Italian cuisine.
What's the area around Ahava Hotel like?
Ahava Hotel is a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.
Ahava Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 16, 2025
Yolanda
Yolanda, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Jan 14, 2025
Will be asking for a refund
It was a terrible experience. The pictures are so misleading
As soon as we get inside the room we realized... there is no closet. But that was okay. We had to leave the clothes in the backpack
Second hour, there was a roach at the door ... Maybe not the hotel fault since the weather is humid
Things started getting scary when we saw a huge mold stain over to the shower
We called the manager and he was surprised at "how big the mold was now" so ...it was a known issue. They painted the shower ceiling the next day
On the third day water was cut off. There was no water on the sink, toilet or shower.
We cut our losses and left one day early. We love Playa and we were trying to save money by staying on this hole...but you get what you pay for
Marcela
Marcela, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 2, 2024
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Selena
Selena, 7-night trip
Verified Expedia guest review
6/10 Good
Aug 25, 2024
👍
Yaritza
Yaritza, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue
In general the hotel it’s very clean just need a extra blanket for bed
Elda
Elda, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 18, 2024
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
Christine Angel
Christine Angel, 4-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 16, 2024
Esperaba más por lo que pagué 😡😡😡
Rolando
Rolando, 14-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Kasiah
Kasiah, 5-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
May 12, 2024
Yahir
Yahir, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 3, 2024
Very clean and easy to get around. Near the ADO terminal (5min walk).
RAUL FIDEL
RAUL FIDEL, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 28, 2024
Elaine
Elaine, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 9, 2024
Upon arrival the receptionist was not fluent in English but he was helpful
There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill.
Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions
Bernadette
Bernadette, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 7, 2024
Vivek
Vivek, 3-night trip
Verified Expedia guest review
6/10 Good
Apr 4, 2024
Falta mas atencion al explicar como es que funcionan las instalaciones ya que hay cosas que tienen maña para poder hacerlas funcionar como la TV o que aveces la puerta se queda atascada
Jesús
Jesús, 5-night romance trip
Verified Expedia guest review
6/10 Good
Mar 27, 2024
Location was great, property was very minimal. Good for a place to sleep but not much else.
Ashley
Ashley, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 15, 2024
Ahlam
Ahlam, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 12, 2024
Nice and clean
Germain
Germain, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 9, 2024
Caroline
Caroline, 3-night trip
Verified Hoteles.com guest review
4/10 Fair
Mar 4, 2024
awful customer service
i stayed at this hotel in Feb of 2024 for 3 nights
after a long day of travel i went to sleep only to be awoken at midnight by an employee at my door. the employee was unable to communicate in English what they wanted.
they next morning inquired at the front desk politely what he wanted.
An extremely rude employees first response was ‘ it wasn’t a problem’. Then he tells me to calm down & relax for simply asking what they wanted. Totally disrespectful way to treat a guest. I still have no idea why the hotel was so intent on speaking with me at midnight and why it couldn’t wait until the morning. Ive stayed in dozens of hotels in the area , never been spoken to so rudely for asking a question.
Blair
Blair, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 23, 2024
Friendly staff who go above and beyond. Clean and tidy place.
Robertas
Robertas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2024
We really enjoyed our stay. Staff was sweet, property so clean, great location
Tanya
Tanya, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Feb 17, 2024
Very convenient clean for the price is very good
Roxana
Roxana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2024
Great location. Clean and affordable budget hotel. Great Italian restaurant in same location plus an excellent sports bar run by Canadians. Go Hab Fans. Close to beach, bars, grocery store and bus station.