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SCHLOSS Zermatt - Active & CBD Spa Hotel

4.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SCHLOSS Zermatt - Active & CBD Spa Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Terrace/patio
Penthouse | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors
Indoor pool, sun loungers
Sauna, steam room, body treatments, hot stone massages, sports massages

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Spa
    Spa
  • Ski facilities
    Ski facilities
Main amenities
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • In-room childcare
  • Terrace
  • Garden
  • Arcade/game room
  • Lobby fireplace
Feel at home
  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Espresso maker
  • Minibar
The price is $308
$329 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Mountain view

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 6
  • 3 King Beds

View all photos for Solo Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Solo Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Bathrobes
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The High

The High | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Cottage | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed

View all photos for Friends & Family Suite

Friends & Family Suite | Mountain view

Friends & Family Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for View Double Room +

View Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Friends & Family Suite +

Friends & Family Suite + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Suite +

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for View Suite +

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Suite +

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Alpenhotel Fleurs de Zermatt
Pool
Free breakfast
Spa
Free WiFi
9.4 out of 10, Exceptional, (660)
The price is $239
$257 total
includes taxes & fees
Dec 2 - Dec 3
Alpenhotel Fleurs de Zermatt
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About the neighborhood

Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.1 km
  • Zermatt - Furi - 7 min walk - 0.7 km
  • Zermatt-Furi Gondola - 15 min walk - 1.3 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 106 min drive
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Station - 2 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Fuchs - ‬4 min walk

About this property

SCHLOSS Zermatt - Active & CBD Spa Hotel

SCHLOSS Zermatt - Active & CBD Spa Hotel offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Languages

English, French, German

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 11:00 PM
  • The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Helicopter/airplane tours
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 70-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

SchlossHouse
Schloss Zermatt Active & Cbd
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel
SCHLOSS Zermatt - Active & CBD Spa Hotel Zermatt
SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel Zermatt

Frequently asked questions

Does SCHLOSS Zermatt - Active & CBD Spa Hotel offer free cancellation for a full refund?
Yes, SCHLOSS Zermatt - Active & CBD Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SCHLOSS Zermatt - Active & CBD Spa Hotel?
Yes, there's an indoor pool.
Are pets allowed at SCHLOSS Zermatt - Active & CBD Spa Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at SCHLOSS Zermatt - Active & CBD Spa Hotel?
Sorry, there's no onsite parking at SCHLOSS Zermatt - Active & CBD Spa Hotel.
What are the check-in and check-out times at SCHLOSS Zermatt - Active & CBD Spa Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in is available.
What is there to do at SCHLOSS Zermatt - Active & CBD Spa Hotel and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SCHLOSS Zermatt - Active & CBD Spa Hotel also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near SCHLOSS Zermatt - Active & CBD Spa Hotel?
Yes, there's an onsite restaurant.
What's the area around SCHLOSS Zermatt - Active & CBD Spa Hotel like?
SCHLOSS Zermatt - Active & CBD Spa Hotel is a short 1-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.

SCHLOSS Zermatt - Active & CBD Spa Hotel Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Ivette, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Malcolm, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Guy, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Hotel staff are very friendly and service oriented to make the stay pleasant. Food is excellent, the spa & amenities are spectacular. I would definitely make this a stop during holiday travel.
Anthony, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great place to stay
It was a very nice place to stay. They staff was very friendly and helpful. They had a nice gym there. It was very close to the train station. Maybe next time I would get a room with a view of the Matterhorn
James, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful property that is perfectly situated near the train station and Gornergrat.
Alexandra, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Zermatt
Awesome
Susan, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent facility & service
We had a great experience staying here. The staff were extremely courteous and very helpful. Thanks to Lea, who went out of the way to get us a last minute restaurant reservation. Overall would love to come back here again.
ramesh, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Expensive
Upon check in I was told I would have to pay extra because my children were older than they thought (13, 13, 17). They wanted to charge for a rollaway bed when I knew I indicated all correct ages of my kids when I booked on Hotels.com. We were already paying nearly $800 for one night. They ultimately waived the charge but it was an uncomfortable conversation. A beautiful hotel - but we ended up staying for 15 hours and enjoyed few benefits.
Antoinette, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Absolute gem of a hotel! Incredible value for money. Service: A+ The service is friendly & warm and you can tell that the staff really cares about the property. Kika at the front desk welcomed us, showed us our room & even made great suggestions for dinner (Zermatt Kitchen). Amenities: A+ We had the entire spa area to ourselves on a Saturday - 12pm onwards, with a few people joining after an hour or so. All very respectful & polite. Yes, the spa is nude & mixed male / female. BUT --> There are towels & thin fabrics provided to fully cover yourself. I am a bit conservative & shy, but did not feel uncomfortable at all. I say Go for it! Because the spa amenities really are top notch. You will be wow'ed. Cleanliness: A+ The cleaning staff works so, so hard. Hats off to you guys! Location: A+ Right near the train station. A 15 minute walk to the gondolas up for hikes. Restaurants everywhere. Casa Mia right next store is also lovely. We stayed at the height of hiking season (mid-late August). Will definitely stay here again. The management & team should be proud.
Brian, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Xiaoxin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay
Such a fantastic place to stay. Nothing to fault. The staff is very polite and friendly. The rooms have all the facilities you could think of and very comfortable. Just across the train station too. Regret not staying for longer.
Rashanthi, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Dorothy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The apartment was very nice and modern and clean. The breakfast was good and the spa and the yoga class were great. Wonderful spa. Overall an amazing choice in zermatt!!!
mona, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved this hotel. The staff went out of their way to make our visit the best.
Linda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

めちゃよかった！
WAKANA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable, clean, and convenient hotel that’s a very easy walk to the train station. They have nice, enthusiastic, and helpful staff. Julia made me feel right at home.
Jack, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful hotel in an equally stunning location. So convenient to the train station and to the Gornergrat mountain rail. Very clean room and excellent amenities in the room and facility. Wish we could have stayed longer, will definitely return. Very helpful and friendly staff to guide us in the right direction around Zermatt.
Darcy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sandy
It is very good out of our expectations
Sun, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Perfect Place - 100% Recommend
Very great stay. The staff was very friendly, the room/apartment I had was spacious and well equipped and the washer and dryer in my room was very useful. The breakfast was also wonderful. The location was extremely convenient. A quick three minute walk from the train station, the bus picks up right at the end of the road and the cog train is also at the end of the road. This literally made everything in Zermatt available to me with just a quick walk.
Franklin, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful hotel in an amazing town.
Jordi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

服務人員極好, 一早想去看日出, 前台很熱情展示google 當天氣候並熱情介紹, 最令人滿意是早餐多樣化十分丰盛; 房間很舒适安靜, 離火車站超近, 下次再去zermatt 我一定會再選這家住宿
Hsiangchi, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

놀랍도록 친절하고 깨끗하고 편안한 호텔입니다. 역에서 나올때 정문 말고 옆문으로 나오면 걸어서 2분도 안걸리는 위치는 환상적입니다. 무조건 zermatt 올때는 여기를 선택하겠습니다.
Yongjik, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Agostinho, 4-night trip
Verified Hoteles.com guest review