Cristobal Colon 207 E, Centro, Chetumal, QROO, 77000
What's nearby
Museum of Maya Culture - 3 min walk - 0.3 km
Palacio de Gobierno - 18 min walk - 1.5 km
Explanada de la Bandera - 18 min walk - 1.6 km
Palacio Municipal De Othon P. Blanco - 19 min walk - 1.6 km
Chetumal Ferry Terminal - 19 min walk - 1.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
Corozal (CZH) - 38 min drive
Restaurants
Antojitos Gloria - 5 min walk
Brew Bar Cafe Chetumal - 2 min walk
Backery & Coffee Casa Vanilah - 4 min walk
Tortas y Tacos al Pastor "Don Miguel - 4 min walk
Antojitos "Doña Silvia - 3 min walk
About this property
OYO Hotel Cristal,Museum of Mayan culture,Chetumal
When visiting Chetumal, OYO Hotel Cristal,Museum of Mayan culture,Chetumal is a great choice to consider. Free perks include WiFi and self parking.
Languages
English, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Fan
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Soap and shampoo
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
There is limited hot water on site.
This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Cristal
Oyo Hotel Cristal
OYO Hotel Cristal,Museum of Mayan culture,Chetumal Hotel
OYO Hotel Cristal,Museum of Mayan culture,Chetumal Chetumal
Frequently asked questions
Are pets allowed at OYO Hotel Cristal,Museum of Mayan culture,Chetumal?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at OYO Hotel Cristal,Museum of Mayan culture,Chetumal?
Yes, there's free self parking.
What are the check-in and check-out times at OYO Hotel Cristal,Museum of Mayan culture,Chetumal?
Check-in start time: 1:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What's the area around OYO Hotel Cristal,Museum of Mayan culture,Chetumal like?
OYO Hotel Cristal,Museum of Mayan culture,Chetumal is in the heart of Chetumal, a short 3-minute walk from Museum of Maya Culture and 19 minutes' walk from Palacio Municipal De Othon P. Blanco.
OYO Hotel Cristal,Museum of Mayan culture,Chetumal Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
3.0/10
Amenities
6.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Poor
Feb 1, 2023
The hotel I reserved and pay didn’t even exist, I didn’t stay there and expidia didn’t refund when I call
CARLOS
Verified Expedia guest review
2/10 Poor
Jan 17, 2023
When I arrived at the property they had no record of my reservation I did through expedia.com. I insisted over and over to check for my reservation in their system. The front desk kept saying that there is nothing to my name. It was already 9 pm and I was tired, and I couldnt get to no one. After showing him the confirmation number over and over , he decided to call someone and said that yes they have my one and that the glitch existed in their reservation system. I was upset because I had everything in order and I had pay it before I got there. The room is advertised as a queen bed, but I go something else, like double bed. Advertising something that is not the actual thing. The parking wasnt too available, as it was one of the factors that made me consider using that property. Hopefully, other guests don't go through what I went through.
Lionel
Verified Expedia guest review
10/10 Exceptional
Jan 11, 2023
Frederick
Frederick, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 9, 2023
Good experience, very nice hotel
Thanks, Good experience in the hotel, and comfortable hotel. The food is very good after we ordered dinner
Minghui
Minghui, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 3, 2023
Good stay
Okay. You got for you paid
Jin
Jin, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 3, 2023
Best bang for your buck!
Excellent accommodation for what you pay for. In the middle of the everything. Friendly staff, clean and convenient (also cheap)
Verified traveler
5-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 14, 2022
Ortwin
Ortwin, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 29, 2020
Excellent price/quality rate!
Excellent balance between quality and price! This is a three starts hotel at cheap price, with comfortable mattress and good room
Omar
Omar, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Jul 31, 2023
El recepcionista fue amable pero hace falta seguridad. Entraron unos tipos drogados cuando yo llegué y a fuerzas se querían quedar. Me sentí intimidada por sus miradas. La habitación de terror! Mala vibra, extremadamente descuidado, Carísimo por lo que es, paredes manchadas de sangre y suciedad, pésimo mantenimiento, las puertas cayendose, sucias y despostilladas, ventanas rotas. Me dio mucho miedo quedarme allí pero era tarde para moverme. Había unos tipos hable y hable a lado, todo se oye. Deberían de remodelar todo. No lo recomiendo.
Amanda Zari Goushehguir
Amanda Zari Goushehguir, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 31, 2023
las fotos no se parecen
me salí no me quedé la habitación sucia, la ventana rota, el baño sucio, salio una cucaracha de abajo de la cama y olia a orin y cigarro.
Sandra
Sandra, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 30, 2023
Muy agradable el servicio y hamabilidad
hector
hector, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 23, 2023
Fatal
Mayté
Mayté, 2-night family trip
Verified Expedia guest review
2/10 Poor
Apr 29, 2023
Cancelaron reservación, pero hicieron el cobro
Cancelaron mi reservación el día que llegué, diciendo que la habitación tenía desperfectos, pero hicieron el cobro porque usaron la opción de que no me presenté, en la plataforma.
Dijeron que no tenían otra opción en la plataforma para cancelar la reservación.
Verified traveler
1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 20, 2023
Agradable .solo que nunca hubo tina de baño
Salvador
Salvador, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Dec 28, 2022
Ma del Refugio
Ma del Refugio, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Dec 22, 2022
Stanza senza finestre. Letto singolo e 1 solo asciugamano anche se la prenotazione era per 2 persone.
Ek
Verified Expedia guest review
8/10 Very Good
Dec 10, 2022
Los empleados muy amables
Demasiado ruido nocturno de los mismos huéspedes y nadie pone orden