We reached just an hour before the checkin and it was raining outside, the folks at the reception told us to go outside in a very derogatory way, saying they dont do early checkin. We were tired from the journey and drenched waiting outside. When I asked the receptionist if they can reconsider, they were rude and passed a racist comment on my nationality.
The room was unclean, almost specific to my room, there were not even a bathroom soap. It was a horrible experience.
I would avoid this hotel in the future and recommend others to be careful.