This has to be one of my best hotel stays, I had a single room on the top floor which was clean, comfortable and had everything I needed. I had a balcony that looked over the city and main attractions which was an added bonus I hadn`t expected. House keeping was everyday so I had clean towels daily and a clean room. The staff were friendly from housekeeping to the reception staff, and in particular one man on reception whilst I was there was very friendly who helped me a lot with my questions and just made friendly conversation, I regret not asking his name because I would of liked to give him a mention, he also gave me an umbrella because we had a thunderstorm as I was ready to go out without a coat on, I was very greatful. If I ever go back to Vienna I would come back here without a question as I know I`d get top quality. This hotel is highly recommended by me.