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DoubleTree by Hilton Metropolitan - New York City

5.0 star property
Luxury inn with restaurant, near 5th Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Metropolitan - New York City

Interior
Pool
Lobby lounge
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Connecting rooms available
    Connecting rooms available
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Spa services
  • Business center
  • 12 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front-desk safe
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Similar properties

Pool
Hyatt Grand Central New York
Spa
Pet friendly
Parking available
Free WiFi
8.0 out of 10, Very Good, (4523)
The price is $209
$289 total
includes taxes & fees
Nov 24 - Nov 25
Hyatt Grand Central New York
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About the neighborhood

Map
569 Lexington Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 6 min walk - 0.6 km
  • Rockefeller Center - 11 min walk - 0.9 km
  • Grand Central Terminal - 11 min walk - 0.9 km
  • Times Square - 16 min walk - 1.4 km
  • Broadway - 17 min walk - 1.4 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • LaGuardia Airport (LGA) - 32 min drive
  • Newark Liberty Intl. Airport (EWR) - 45 min drive
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive
  • Stewart Intl. Airport (SWF) - 92 min drive
  • New York 23rd St. Station - 5 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 28 min walk
  • 51 St. Station - 1 min walk
  • Lexington Av.-53 St. Station - 3 min walk
  • 5 Av.-53 St. Station - 7 min walk

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬1 min walk
  • ‪The Mill - ‬2 min walk
  • ‪Urbanspace - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

When you stay at DoubleTree by Hilton Metropolitan - New York City, you'll be in a great location, within just a 10-minute walk of 5th Avenue and St. Patrick's Cathedral. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious inn include a bar/lounge, a 24-hour fitness center, and a fitness center. The property is just a short walk to public transportation: 51 St. Station is steps away and Lexington Av.-53 St. Station is 3 minutes.

Languages

English, Filipino, French, Hebrew, Hindi, Serbian, Spanish

At a glance

Hotel size

  • 764 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (up to 60 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi and wired internet access in rooms*

Parking

  • Onsite self parking (USD 55 per night)
  • Onsite valet parking (USD 65 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • 12 meeting rooms
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1961
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Spa services
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 37-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Met Bar - Onsite lobby lounge.
Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person

Children & extra beds

  • Rollaway beds are available for USD 25.00 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Self parking costs USD 55 per night
  • Valet parking costs USD 65 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Metropolitan New York City Hotel
DoubleTree Hilton Metropolitan Hotel New York City
DoubleTree Hilton Metropolitan New York City
DoubleTree Hilton New York City
DoubleTree Metropolitan
DoubleTree Metropolitan Hilton
DoubleTree Metropolitan New York City
DoubleTree New York City Metropolitan
Hilton DoubleTree Metropolitan
Hilton Metropolitan New York City
DoubleTree Hilton Metropolitan Hotel
DoubleTree by Hilton Metropolitan New York City
DoubleTree by Hilton Metropolitan - New York City Hotel
DoubleTree by Hilton Metropolitan - New York City New York
DoubleTree by Hilton Metropolitan - New York City Hotel New York

Frequently asked questions

Are pets allowed at DoubleTree by Hilton Metropolitan - New York City?
Yes, pets are welcome, with a maximum weight of 60 lbs per pet. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Metropolitan - New York City?
Yes. Self parking costs USD 55 per night. Valet parking costs USD 65 per day.
What are the check-in and check-out times at DoubleTree by Hilton Metropolitan - New York City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at DoubleTree by Hilton Metropolitan - New York City?
No, this inn doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton Metropolitan - New York City and nearby?
DoubleTree by Hilton Metropolitan - New York City has a 24-hour fitness center and spa services.
Are there restaurants at or near DoubleTree by Hilton Metropolitan - New York City?
Yes, Met Bar offers American cuisine.
What's the area around DoubleTree by Hilton Metropolitan - New York City like?
DoubleTree by Hilton Metropolitan - New York City is in Manhattan, a short 1-minute walk from 51 St. Station and 6 minutes' walk from 5th Avenue.

DoubleTree by Hilton Metropolitan - New York City Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Poor

The property closed and didn’t let anyone know
Amber, 3-night trip
Verified Expedia guest review

2/10 Poor

The property is closed when we arrived. We waited outside the hotel, freezing cold
Joy Marie, 2-night trip
Verified Expedia guest review

2/10 Poor

Arthur, 2-night trip
Verified Expedia guest review

2/10 Poor

They cancelled our booking a week before our stay and haven't refunded us
Brandon, 2-night trip
Verified Expedia guest review

2/10 Poor

I didn't like nothing because they closed 😞
Melissa, 4-night family trip
Verified CheapTickets guest review

2/10 Poor

The hotel was closed which caused all sorts of issues for us snd your employees never updated your system to reflect our relocation
MARIA ISABEL, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

The property was closed and doors were locked upon arrival at the front door of the hotel. Calls to the hotel were not answered. Representatives at Travelocity appeared unaware that hotel was closed when contacted.
Michael, 3-night romance trip
Verified Travelocity guest review

2/10 Poor

Locked and Closed
Hotel was locked with lights off. Could not check in. Had to sleep outside hotel entrance.
March, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Accessibility
The hotel was nice and comfortable, however, the building was older and although the room was accessible, it was extremely challenging to get down the hall ways and into and out ofbthe elevator with the hallways being narrow. Just barely wide enough for a wheelchair or scooter.
Christina, 1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Jennifer, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Rashad, 4-night trip
Verified Expedia guest review

8/10 Very Good

Regan, 2-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

We actually stayed at The Stewart. Double tree was not available. Room was old, wall paper pealing off, stained carpet, stained bathroom tiles, bedding was stained and no one had vacuumed under the beds in months. Tv didn’t work. Would not stay there again or recommend.
Sandra Elizabeth, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Cesar, 3-night trip
Verified Expedia guest review

2/10 Poor

Tammy Lee, 4-night trip
Verified Expedia guest review

2/10 Poor

We were boarding a plane only learn the hotel was completely shut down. No advance notice and no rebooking until we reach out to Expedia who did a great job
John, 2-night family trip
Verified Expedia guest review

2/10 Poor

gianna, 1-night trip
Verified Expedia guest review

2/10 Poor

Lindsey, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent Vacation
We’ve been transferred an another hotel, Stewart Hotel, the staff was awesome, very friendly and helpful. The location is amazing but the rooms they need to watch more the cleaning. We are very happy for our staying.
Federico, 3-night family trip
Verified Hoteles.com guest review

2/10 Poor

Bryan, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Unfortunately this hotel was temporarily suspended and failed to notify me. I Arrived at the hotel to find out it was closed. No email, text or call was given prior to my arrival.
Kishana W, 1-night trip
Verified Expedia guest review

2/10 Poor

Bad treatment by double Tree and Hotels.com
The whole experience could not have been any worse. The hotel and hotels.com sold us rooms when the hotel has been closed for 18 months. Both together were fraudulent in their dealing and cheating us. we stood in front of the hotel with our bags and no place to go. They did not make any effort to help us find another hotel. In return for all our problems all they want to give us another voucher for hotels.com. Why would I ever want to use such a company again. I have no faith in such a bad operation of double tree hotel and hotels.com who together let it happen and sold us a rooms to us and our friends. In my opinion I have never be treated worse and I am going to report this to Attorney general and better business bureau so this does not happen to anyone else.
Archana, 2-night family trip
Verified Hoteles.com guest review

2/10 Poor

This place is closed for a whole year and you booked us there . Still you’re looking for rating .
2-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

They cancel our reservation only 1 day before travel
FLORELLA, 2-night family trip
Verified Expedia guest review

2/10 Poor

Property wasn’t open and charged me for my stay anyway!
Kateidra, 3-night family trip
Verified Expedia guest review