The entrance is hard to find, then you have to go to the 2nd floor to find the checkin location (but not before 3pm!), then if your room is in the N side of the hotel, you wind down a passageway to another elevator to access that side. And to get to breakfast, you come back to the 2nd floor lobby, then a separate nondescript elevator to the breakfast are. A literal rat maze to find your way in and back out. Also one bed had been urinated in apparently intentionally by some upset staffer, so daughter had to be moved to another room in the other wing 100 yrds and 2 elevators away. Also checkin guy tried to charge us again for the full price, when it was prepaid on Expedia... trying to rip folks off for double room pay then acts like he didnt notice it was prepaid. Wonder how many people he has gotten away with on this scam. On the upside, breakfast is very good (if you can find it) and beds are comfy. We stayed 3 nights, and might stay there again now that we know our way through through the maze of corridors and elevators, and know what to expect. Just don't let them charge you again if you prepaid!