Eastern Kentucky University - 3 min drive - 3.2 km
Paradise Cove Aquatic Center - 7 min drive - 6.8 km
Lake Reba - 8 min drive - 7.2 km
Getting around
Blue Grass Airport (LEX) - 39 min drive
Restaurants
Chick-fil-A - 5 min walk
McDonald's - 2 min drive
Cook Out - 12 min walk
Raising Cane's Chicken Fingers - 7 min walk
Rally's - 2 min drive
About this property
Comfort Suites Richmond
Enjoy your visit to Richmond with a stay at Comfort Suites Richmond. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
73 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An indoor pool
Spa tub
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Sofa bed
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per accommodation, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites Hotel Richmond
Comfort Suites Richmond
Comfort Suites Richmond Hotel
Comfort Suites Richmond Hotel
Comfort Suites Richmond Richmond
Comfort Suites Richmond Hotel Richmond
Frequently asked questions
Does Comfort Suites Richmond offer free cancellation for a full refund?
Yes, Comfort Suites Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Richmond?
Yes, there's an indoor pool.
Are pets allowed at Comfort Suites Richmond?
Yes, pets are welcome. There's a charge of USD 20 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites Richmond?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites Richmond?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM.
What is there to do at Comfort Suites Richmond and nearby?
Comfort Suites Richmond has an indoor pool and a spa tub, as well as a fitness center.
What's the area around Comfort Suites Richmond like?
Comfort Suites Richmond is in the heart of Richmond, a short 11-minute walk from Richmond Centre Mall.
Comfort Suites Richmond Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
Nov 12, 2024
I’m ticked off at hotel.com for way over charging for this dump. I always book on this site and this time you really let me down.
Lisa
Lisa, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2024
Kevis
Kevis, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 2, 2024
Awesome workers!
Front desk was so very helpful in making sure our stay was comfortable and restful!
Rebecca
Rebecca, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Oct 6, 2024
Mixed feelings
I was disappointed upon arrival, hotel exterior looked dated in my opinion and website photos looked like it was brand new. Booked room with whirlpool tub. Only problem was the jets looked like they were working until you get in. No pressure from the jets to massage your back or sore muscles. It barely moved the water around. I did complain to the front desk. They apologized fir the inconvenience and only charged me for a regular room. Appreciated the upgrade refund, but was disappointed because we were looking forward to the whirlpool after driving 12 hours to get there on our way home
William J
William J, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 5, 2024
Jordan
Jordan, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 28, 2024
Bad
Ahmed
Ahmed, 2-night business trip
Verified Hoteles.com guest review
6/10 Good
Sep 27, 2024
It was good but they miss making the room one out of 4 nights .
Ahmed
Ahmed, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 24, 2024
Mark
Mark, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 20, 2024
Was fine. The jacuzzi Jets are very week so it’s mostly just a big tub and there was some spots of wear. All around okay for the price
Anthony
Anthony, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Sep 14, 2024
Overpriced and underdelivered.
Booked this hotel for Indoor pool and Hot Tub (as advertised). Hot tub no longer exists (can see it was at one time) and pool was being warmed by way of a garden hose running through the hall. Payed an extra $40+ a night for the advertised hot tub. Room needs updating also. TV remote barely worked, blinds wouldn’t close fully, toilet ran constantly. I’ll never understand why you put two towels in a room built for four. To be fair none of this was raised to the staff. Don’t think it would have made much difference though. Way overpriced for what you get.
Joshua
Joshua, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 19, 2024
Wish the showers had grab bars
Fran
Fran, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Allen
Allen, 2-night business trip
Verified Hoteles.com guest review
6/10 Good
Aug 8, 2024
Reginald
Reginald, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 31, 2024
Ariel
Ariel, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 28, 2024
shiela
shiela, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 28, 2024
The property was good overall but we got a suite with a fold out couch. The mattress was stained in 3 different places and did not have a sheet on it. We did not use it. That was disappointing. The place does need some updating with the chipping tubs and our bathroom door didn't close all the way.
Sheri
Sheri, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2024
Jeannia
Jeannia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Sheri
Sheri, 1-night family trip
Verified Hoteles.com guest review
2/10 Poor
Jul 16, 2024
Skip it
Not good. Paint peeling from the walls because of mold, mold all over the bathroom, nearly the whole hotel parking is empty but somehow no vacancy — based on the condition of our room, it’s because most of the rooms were worse than ours. Wouldn’t have paid a quarter of the price.
Corey
Corey, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 14, 2024
Alma
Alma, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Jul 13, 2024
Annie
Annie, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 6, 2024
The hotel did not have a hot tub even though it was advertised. The hallways smelled like smoke despite being a non-smoking hotel. The complimentary breakfast was an absolute joke with very limited options (limited by even complimentary breakfast options). Insanely overpriced for the property. Strongly advise against staying here.