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Holiday Inn Ciudad del Carmen by IHG

3.5 star property
Escape to a serene oasis with sun-kissed loungers by the pool and attentive service from friendly staff.

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Photo gallery for Holiday Inn Ciudad del Carmen by IHG

Outdoor pool, sun loungers
Bar (on property)
Bar (on property)
Property entrance
Exterior
Relax at Holiday Inn Ciudad del Carmen, an IHG Hotel, a tranquil retreat near Church of Our Lady of Fatima. Enjoy the free manager's reception and poolside dining at Akalan restaurant while taking advantage of WiFi in your room or exploring the garden. Guests rave about their experiences here.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Airport transfer
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $51
$60 total
includes taxes & fees
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Standard Room, 2 Queen Beds, Pool View | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View

Standard Room, 2 Queen Beds, Non Smoking, Pool View | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Holiday Inn Express Ciudad Del Carmen by IHG

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
9.0 out of 10, Wonderful, 381 reviews
The price is $52
$62 total
includes taxes & fees
Mar 2 - Mar 3
Holiday Inn Express Ciudad Del Carmen by IHG

About the neighborhood

Map
Calle 31 No 274 Col Benito Juarez, Ciudad del Carmen, CAM, 24170

What's nearby

  • Church of Our Lady of Fatima - 2 min drive
  • El Zacatal Bridge - 3 min drive
  • Our Lady of Carmen Church - 3 min drive
  • Zaragoza Park - 3 min drive
  • Norte Beach - 10 min drive

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 2 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Tortilleria Real Reloj - ‬5 min walk
  • ‪Toks - ‬6 min walk
  • ‪Mr. Pampas - Cd. del Carmen - ‬6 min walk
  • ‪Restaurante Taqueria el Vaquero - ‬3 min walk
  • ‪Carnitas Vikingos - ‬6 min walk

About this property

Holiday Inn Ciudad del Carmen by IHG

Located just 0.7 mi (1.2 km) from the airport, Holiday Inn Ciudad del Carmen by IHG offers a free shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Akalan, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 148 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 3 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Wheelchair-accessible van parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (118 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 100
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Front entrance ramp
  • Portable shower seat
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Akalan - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 390 per week
  • Pets are allowed for an extra charge of MXN 390 per pet, per week

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Ciudad Carmen
Holiday Inn Ciudad Carmen Ciudad del Carmen
Holiday Inn Ciudad Carmen Hotel
Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen
Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
Ciudad Del Carmen Holiday Inn
Ciudad Del Carmen By Ihg
Holiday Inn Ciudad del Carmen
Holiday Inn Ciudad del Carmen by IHG Hotel

Frequently asked questions

Does Holiday Inn Ciudad del Carmen by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Ciudad del Carmen by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Ciudad del Carmen by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Ciudad del Carmen by IHG?

Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of MXN 390 per pet, per week, and there's also a deposit of MXN 390 per week. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Ciudad del Carmen by IHG?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Holiday Inn Ciudad del Carmen by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Ciudad del Carmen by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Holiday Inn Ciudad del Carmen by IHG and nearby?

Holiday Inn Ciudad del Carmen by IHG has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Holiday Inn Ciudad del Carmen by IHG?

Yes, Akalan offers local and international cuisine, pool views, and poolside dining.

What's the area around Holiday Inn Ciudad del Carmen by IHG like?

Holiday Inn Ciudad del Carmen by IHG is a short 2-minute drive from Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) and 10 minutes' walk from Resurgimiento Stadium.

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Holiday Inn Ciudad del Carmen by IHG Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Just a really great place to stay highly recommended
Daniel, 1-night trip

10/10 Exceptional

Love this place
Josh, 1-night trip

8/10 Very good

Service was good
Maria Laura, 3-night trip

10/10 Exceptional

Perfect
Yildra, 1-night trip

8/10 Very good

Good hotel close to the airport lots of shopping options close by and also many good options
David, 1-night trip

10/10 Exceptional

The staff was very friendly
ma de los angeles, 2-night trip

8/10 Very good

descent hotel in carmen
David, 1-night trip

8/10 Very good

Probably the rudest staff I've ever dealt with in a hotel. Bed was exceptionally comfortable.
Mateus, 2-night trip

10/10 Exceptional

Awesome
German, 1-night trip

8/10 Very good

The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away.
Maria, 1-night trip

4/10 Fair

Super loud, fans running all the time, and everything looks and feels old.
Bjoern, 1-night trip

4/10 Fair

They do not tell you that the hotel is under remodeling when you make the reservation. Very noisy and inconvenient. Access to the room changes every night and they do not tell you. The signs showing the new access to your room are very poor or do not exist. It's up to you to find your way to your room.
Eduardo, 2-night trip

2/10 Poor

Fernanda Cecilia, 1-night trip

10/10 Exceptional

Omar, 1-night trip

10/10 Exceptional

Melchor, 2-night trip

10/10 Exceptional

Yildra, 1-night trip

10/10 Exceptional

Excelente hotel.
Javier, 1-night trip

10/10 Exceptional

Veronica, 3-night trip

10/10 Exceptional

Francella, 2-night trip

10/10 Exceptional

Juan, 1-night trip

10/10 Exceptional

PAULA A, 4-night trip

10/10 Exceptional

Muy bien
Fortino, 1-night trip

6/10 Good

El Hotel ya es un poco viejo en sus instalaciones, está limpio, las personas que atienden son hospitalarias. El Room Service me lo llevaron en envases de unicel y no en vajilla. En la carta aparece el desayuno continental y ya no lo sirven. Le pedí a la recepcionista que me cerraba el vocuher de cobro porque no lo ocupe, pero no lo hizo y se quedó el pago en tránsito, hasta fin de mes el propio banco lo cierra. Es un hotel promedio para una estancia corta y accesible en su costo.
2-night trip

10/10 Exceptional

Marco, 2-night trip

8/10 Very good

Muy bien sus instalaciones estan comodas y bien cuidadas, buena atencion, aunque muy pequeño su estacionamiento
alejandra, 2-night trip