4/10 Fair
Apr 20, 2024
Lovely lobby, but the rooms are quite old and worn. The Japanese style room was nice, but a bit tired. The primary issue was that the staff REFUSED to store our luggage for a couple hours upon checkout. This is the only hotel in Japan where I’ve had this happen, no other has ever had an issue (even the cheap ones), and I’ve stayed in a lot of hotels here. They weren’t busy (hotel was mostly empty) we speak (passable) Japanese, and it was only for a couple hours until our ferry left. For almost $300 a night, this is unacceptable.
Lance
Lance, 1-night trip with friends
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