6/10 Good
Nov 18, 2024
It was a one off experience
There is extensive parking which is a benefit. The first impression when walking into the lovely building is of an unloved and uncared for property. There clearly has been a lot of thought put into the decor in the hotel's past however scuffed and chipped paint on the doors and old *fashioned unmatching carpets add to the sinking feeling. The bedroom furniture is out of date and tired. The bathroom well at least it was clean however the tiles and fittings are so outdated and tired looking with the grout in the shower/bath being moldy. Nobody wants a corner bath from the 1980's in peach.
Going into the restaurant you have a small bar with tired and ripped flooring behind it - not great when in an area where food/drink is being transported and you require highest hygiene standards.
Service - slack and non attentive. Food quality - started off really well with a nicely presented starter which was tasty main course was OK. However a request for sauces and vinegar resulted in me having to go to the bar and asking for it as there was nobody present in the restaurant. The result of my request was a plastic bottle of vinegar and a plastic bottle of ketchup.
I did not have breakfast at an additional cost of £15 my expectations following the experience to hand would not have been met.
The expectations for the price of the stay were not met. The lack of uniform and formality within the venue does not meet the expectations of paying the price of an upgraded room.
Charlotte
Charlotte, 1-night business trip
Verified Hoteles.com guest review
