The lady working the front desk was very kind and was as helpful as can be, but there was only so much she could do for me. The first room (non-smoking) smelled like an ash tray so she gave me the room next to it. The ceiling had water stains and was sagging in multiple places, the shower curtain rod was literally ready to fall off at any moment, the hvac has not had a proper cleaning in a long time, there were stains all over the bathtub, the bed was very uncomfortable, the walls and doors were dirty and stained, crumbs were on the desk chair, and plaster and paint were missing on the walls. I took photos if anyone wants to see them. This is by far, not what I was expecting when paying $120 (after taxes) per night and by far the dirtiest hotel room that I have ever stayed in.