4/10 Fair
Jun 24, 2022
This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful.
The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed which i found distasteful considering it was a family hotel, no airport shuttle, 17 pounds for a five minute cab ride a bit pricey!! overall I would definitely NOT recommend this hotel
Michael
Michael, 1-night family trip
Verified Expedia guest review