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Krystal Ixtapa with optional All Inclusive

3.0 star property
Ixtapa beachfront resort with spa and outdoor pool

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Photo gallery for Krystal Ixtapa with optional All Inclusive

Outdoor pool, open 9 AM to 8 PM, sun loungers
Reception
Reception
Front of property
Superior Room, Sea View | Down comforters, in-room safe, desk, blackout drapes
Relax by the garden or get active with fitness classes and volleyball at Krystal Ixtapa. Treat yourself to a rejuvenating spa treatment, enjoy a meal at one of 3 restaurants, and unwind with in-room WiFi. Guests rave about the playground for kids.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Gym
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
The current price is $120
$144 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for King Ocean View

Beach/ocean view

King Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, Garden View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Sea View

Balcony view

Superior Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Superior Room, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Non-Refundable Room

Down comforters, in-room safe, desk, blackout drapes

Standard Non-Refundable Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

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Outdoor pool, pool umbrellas, sun loungers

Emporio Ixtapa

  • Pool
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  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 1,005 reviews
The price is $85
$102 total
includes taxes & fees
May 11 - May 12
Emporio Ixtapa
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About the neighborhood

Map
Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880

What's nearby

  • El Palmar Beach - 4 min walk - 0.4 km
  • Magic World Aquapark - 8 min walk - 0.7 km
  • Marina Ixtapa - 14 min walk - 1.3 km
  • Quieta Beach - 12 min drive - 7.2 km
  • Linda Beach - 14 min drive - 8.3 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • ‪Soleiado's Restaurant - ‬2 min walk
  • ‪Emilio's - ‬5 min walk
  • ‪El Pescador - ‬4 min walk
  • ‪Simplicio’s Steakhouse - ‬3 min walk
  • ‪Ruben's Hamburgers - ‬5 min walk

About this property

Krystal Ixtapa with optional All Inclusive

At Krystal Ixtapa with optional All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights include a poolside bar, a fitness center, and a children's pool.

All inclusive

All-inclusive room rates at Krystal Ixtapa with optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 255 units
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 27-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 110 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM
  • Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ixtapa Krystal
Krystal Ixtapa Resort
Krystal Hotel Ixtapa
Krystal Ixtapa
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Ixtapa
Nh Krystal Resort Ixtapa
Krystal Ixtapa Hotel
Krystal Ixtapa
Krystal Ixtapa with optional All Inclusive Resort
Krystal Ixtapa with optional All Inclusive Ixtapa
Krystal Ixtapa with optional All Inclusive Resort Ixtapa

Frequently asked questions

Does Krystal Ixtapa with optional All Inclusive offer free cancellation for a full refund?

Yes, Krystal Ixtapa with optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Ixtapa with optional All Inclusive?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM.

Are pets allowed at Krystal Ixtapa with optional All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Ixtapa with optional All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Ixtapa with optional All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Krystal Ixtapa with optional All Inclusive and nearby?

Have fun with activities like cycling, hiking, and jet skiing, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Krystal Ixtapa with optional All Inclusive also has 2 bars, a waterslide, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Krystal Ixtapa with optional All Inclusive?

Yes, there are 3 onsite restaurants.

Does Krystal Ixtapa with optional All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Krystal Ixtapa with optional All Inclusive like?

Krystal Ixtapa with optional All Inclusive is a short 4-minute walk from El Palmar Beach and 14 minutes' walk from Marina Ixtapa.

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Krystal Ixtapa with optional All Inclusive Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Beach
Elevator
Restaurant
Children
Water
Family friendly
Location

Reviews

10/10 Exceptional

Great place to stay
Stewart, 3-night trip

10/10 Exceptional

We have been going there for years, hotel staff are excellent.
john, 14-night trip

10/10 Exceptional

Great hotel

Great room with lovely views. Comfortable! Great pool area!
Tammy A., 2-night trip

10/10 Exceptional

Great place!

The pool is outstanding! The beach is beautiful with a very long stretch for early morning and sunset walks. The staff is kind, accommodating, professional and friendly. The hotel is very clean which is important to me. The breakfast were very good. The waiters (including at the pool) were very attentive. I met many people that have been coming to this resort for 10+ years. Many of them stay longer than a month! I felt extremely safe.
kathleen, 10-night trip

10/10 Exceptional

Staff was so attentive and helpful (despite our lack of local language skills). Our room was clean and comfortable. The view from our room was incredible! The manager was accommodating when we asked for a late check out due to a late flight on our check out day. All in all, should we visit Ixtapa again, we would like to stay here!!!
Jean, 2-night trip

10/10 Exceptional

Fun and engaging
Kurt, 3-night trip

6/10 Good

Other then the restaurants you have to reserve dinner for the food isn’t good nor the drinks
Arturo Alcazar, 4-night trip

8/10 Very good

Nice place for a short stay.
Noé, 1-night trip

2/10 Poor

Room service was extremely slow, water went off while showering, staff were not welcoming. Pools were overcrowded, overall not worth the money spent.
Veronica, 2-night trip

2/10 Poor

The worst hotel i have ever stayed at. Worse staff at check in. I would never recommend Krystal hotel to anyone. Ever!!!!
Jessica, 3-night trip

4/10 Fair

I buy room for too bed the gay change only for one bed is no good service
Bryan, 4-night trip

4/10 Fair

There was cockroaches in our room and aside from that there was also ants and NO AC in our room. Also other costumers entered our room while we were still staying there( with a different key they were given from the front desk).
Uzziel, 3-night trip

6/10 Good

Good location
cathy, 3-night trip

2/10 Poor

It was an unforgettable experience but for the wrong reasons. They cancelled our booking one week prior to our stay and then offered only two days, which we took at a premium because we traveled with a big group. The facilities are old with poor maintenance. The bathrooms are leaking, power outlets not working, the TV doesn’t work properly and the rooms are very dirty. The food options are really bad. The staff isn’t quite friendly with rare exceptions. We had a room at the 11th floor and it always took a really long time to get a chance to ride on the elevator.
Ricardo, 2-night trip

8/10 Very good

X
Jose, 3-night trip

4/10 Fair

Nothing
Miguel, 2-night trip

10/10 Exceptional

Beautiful
Kenneth, 3-night trip

10/10 Exceptional

I liked the option to add breakfast buffet as part of our stay, made our mornings run smooth. In addition, our kids really enjoyed the water slide and having a lifeguard on for the entire time was a plus for peace of mind... hotel is beautiful but pool is a bit small as it was vacation time and hotel fully booked...
raquel, 3-night trip

6/10 Good

The Hotel is aging and needs some updates. the staff is attentive and helpful. the food is on par. Not great, but not bad either. The pool is way too crowded. drinks felt weak and watered down. views were great.
Saul, 3-night trip

8/10 Very good

Good they was so nice
john fredy, 1-night trip

6/10 Good

The location was excellent to the center of Ixtapa and the beach. The resort was noisy at night and we had difficulty sleeping. The breakfast was good. I think we are not resort people and probably should not be staying at an all inclusive tesort.
kerrie, 7-night trip

4/10 Fair

N/a
Cristina, 2-night trip

2/10 Poor

Is not fully all inclusive you have to pay for water and other essentials.
1-night trip

6/10 Good

Catering more to the local population; poor English language skills. Food services had gone down hill since the last time I was there.
Sharon, 11-night trip

4/10 Fair

Not the best experience overall. Very poor choices for food. There were only three elevators for the entire hotel which two of them were only working most of the time allowing only 5 people at a time. While showering the water kept shutting off. The AC was not fully working at some point it seemed as it was turned off. I tend to travel 3/4 times a year. Definitely not a place I would visit again.
Alejandra, 5-night trip