Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
What's nearby
Marina Düsseldorf - 9 min drive - 10.2 km
Medienhafen - 10 min drive - 10.2 km
Düsseldorf Christmas Market - 10 min drive - 11.2 km
Konigsallee - 11 min drive - 11.6 km
Mitsubishi Electric Hall - 11 min drive - 12.6 km
Getting around
Düsseldorf Intl. Airport (DUS) - 28 min drive
Cologne - Bonn Airport (CGN) - 44 min drive
Neuss Holzheim Station - 7 min drive
IKEA Kaarst Station - 8 min drive
Kapellen-Wevelinghoven Station - 9 min drive
Norf S-Bahn - 10 min walk
Restaurants
Evita auf der Hummelbachaue - 3 min drive
McDonald's - 4 min drive
Meine Eisliebe - 3 min drive
Pizzeria da Pasquale - 4 min drive
Plokami - 7 min drive
About this property
Mercure Hotel Düsseldorf Neuss
At Mercure Hotel Düsseldorf Neuss, you'll be within a 15-minute drive of Düsseldorf Christmas Market and Konigsallee. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden. Fellow travelers say great things about the overall property condition. Public transportation is close by: Norf S-Bahn is just 10 minutes by foot.
Languages
Dutch, English, French, German, Italian, Spanish
At a glance
Hotel size
115 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 6 per day; includes in/out privileges)
Onsite parking limited
Electric vehicle charging point on site
Free offsite parking within 328 ft
Street parking available
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Shopping
Hiking/biking trails nearby
Working away
Business center
6 meeting rooms
Computer station
Conference space (3789 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hydromassage showerhead
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Renovations and closures
The following facilities will be closed during July, August, September, and October:
Bar/Lounge
Business center
Dining venue(s)
Fitness facilities
Swimming pool
Children & extra beds
Rollaway beds are available for an additional charge
Pets
Service animals exempt from fees
Pet deposit: EUR 10 per night
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Covered self parking costs EUR 6 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss
Frequently asked questions
Does Mercure Hotel Düsseldorf Neuss offer free cancellation for a full refund?
Yes, Mercure Hotel Düsseldorf Neuss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Düsseldorf Neuss?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 10 per pet, per day, and there's also a deposit of EUR 10 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Düsseldorf Neuss?
Yes. Self parking costs EUR 6 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Hotel Düsseldorf Neuss?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Hotel Düsseldorf Neuss and nearby?
Have fun during the warmer months with activities nearby such as hiking. Mercure Hotel Düsseldorf Neuss also has a garden.
Are there restaurants at or near Mercure Hotel Düsseldorf Neuss?
Yes, there's an onsite restaurant.
Mercure Hotel Düsseldorf Neuss Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 2, 2024
Halime
Halime, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 13, 2024
Liam
Liam, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 7, 2024
Emma
Emma, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Jul 1, 2024
Steven
Steven, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jun 28, 2024
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Philip
Philip, 3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 26, 2024
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Dylan
Dylan, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
It was good !!!!
It was good !!!!
eric
eric, 4-night family trip
Verified Hoteles.com guest review
8/10 Very Good
May 25, 2024
Jaime
Jaime, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Mar 12, 2024
Peter
Peter, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 20, 2023
Decent stay with lovey breakfast.
Mustafa
Mustafa, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Oct 26, 2023
it is an excellent option for staying near dusseldorf at a better rate
excellent breakfast and room confort
Alejandro
Alejandro, 2-night romance trip
Verified Expedia guest review
6/10 Good
May 7, 2022
Average. Don’t pay for superior rooms
Paid extra for a room for 2 beds but it’s the same as the cheaper rooms with a bed and sofa bed. Bar was closed which was annoying and not mentioned when booking
Richard
Richard, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
May 2, 2022
Didier
Didier, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 20, 2021
Great hotel and stay
Great stay! The chef Waseem was so nice and helping every day. The staff would greet us daily and Waseem made sure he made us feel extra special!
Sumeet
Sumeet, 5-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 16, 2021
Nice area
Very nice hotel and clean with great service and easy check-in. Very nice area as well.
Patricia
Patricia, 1-night business trip
Verified Hoteles.com guest review
2/10 Poor
Mar 23, 2020
Lost all of my money
Could not travel due to coronavirus....lost all of my money as the Hotel would not refund.
Hotels.com did not assist
Timothy
Timothy, 4-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 14, 2019
Nice, neat and clean place. Very nice and polite staff.
Manuel
Manuel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2019
Stephane
Stephane, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2019
SIMON
SIMON, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Oct 28, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Oct 21, 2019
Located in remote area and nothing to offer by the Hotel and area
Verified traveler
3-night business trip
Verified Expedia guest review
4/10 Fair
Apr 27, 2019
Very tired building in need of renovation
But mainly let down by a lack of staff, Bar not open
Service in restaurant took for ever- Desert never actually arrived at all, we gave up and went to bed.
Claimed facilities don’t really exist.
Pool is outdoor and not in use. Gym is a converted room with 2 pieces of basic equipment bought from Argos
There are much better hotels in the area.
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2019
Farhang
Farhang, 2-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Mar 10, 2019
It was a very good experience. I ll suggest to my friends and family to choose this hotel