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Hôtel Exsel Créolia

4.0 star property
Hotel with spa, near Aquanor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Exsel Créolia

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Superior Room, 2 Twin Beds, Ocean View | Minibar, in-room safe, desk, laptop workspace
Exterior
Lunch, dinner served; French cuisine, alfresco dining
Superior Room, 2 Twin Beds, Ocean View | Minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Bar
    Bar
  • Gym
    Gym
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • 24-hour business center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $106
$112 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View | Minibar, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Ocean View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Minibar
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Ocean View

Superior Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Ocean View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Minibar
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
14 Rue Du Stade Montgaillard, Saint-Denis, 97400

What's nearby

  • Aquanor - 3 min drive - 2.0 km
  • Petit Marche - 6 min drive - 4.8 km
  • Plage de Sainte Clotilde - 7 min drive - 2.8 km
  • La Barachois - 7 min drive - 5.6 km
  • Parc du Colorado - 24 min drive - 13.4 km

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 15 min drive
  • Saint-Pierre (ZSE-Pierrefonds) - 62 min drive

Restaurants

  • ‪Boulangerie Tradition Bourbon - ‬5 min drive
  • ‪Lé Gadiamb - ‬6 min drive
  • ‪Presto Café - ‬6 min drive
  • ‪Bourbon Fraîcheur - ‬4 min drive
  • ‪Pizza Uno - ‬4 min drive

About this property

Hôtel Exsel Créolia

Located near a train station, Hôtel Exsel Créolia is a great choice for a stay in Saint-Denis. Guests can visit the spa to indulge in massages, facials, or body scrubs, and French cuisine is served at Kaloupile, which is open for lunch and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 108 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Fence around the pool

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Créolia Bien Être. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open select days.

Dining

Kaloupile - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
La Varangue - This lobby lounge is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 per person
  • Early check-in can be arranged for an extra charge of EUR 89 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 85 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Créolia
Hotel Mercure Créolia
Hotel Mercure Créolia Réunion
Hotel Mercure Créolia Saint-Denis
Hotel Mercure Créolia Saint-Denis Réunion
Hotel Mercure Réunion
Hotel Mercure Saint-Denis
Mercure Créolia Réunion
Mercure Créolia Saint-Denis Réunion
Hôtel Exsel Créolia Hotel
Hôtel Exsel Créolia Saint-Denis
Hôtel Exsel Créolia Hotel Saint-Denis
Hotel Mercure Créolia Saint Denis La Réunion

Frequently asked questions

Does Hôtel Exsel Créolia offer free cancellation for a full refund?
Yes, Hôtel Exsel Créolia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Exsel Créolia ?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hôtel Exsel Créolia ?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Exsel Créolia ?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel Exsel Créolia ?
Check-in start time: 2 PM; Check-in end time: anytime. There's a charge of EUR 89 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 85 (subject to availability).
What is there to do at Hôtel Exsel Créolia and nearby?
Hôtel Exsel Créolia has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Hôtel Exsel Créolia ?
Yes, Kaloupile offers alfresco dining and French cuisine.

Hôtel Exsel Créolia Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

M, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Hotel viejo necesario restauró URGENTE 2 estrella no👀mas👀🙁
severino, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Amazing pool and view. Bed mattress was stiff. Staff welcoming.
Chantal, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Good accommodation for business trip
1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

PAUL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

George, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Great location up high on the hill. Lovely pool. The surprise welcome drink was appreciated. Bar service was slow. The reception team spoke good English but bar and restaurant was difficult to communicate with. Bathrooms needed a refurbishment. All as to be expected though.
Alexa, 5-night trip
Verified Expedia guest review

8/10 Very Good

1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Best Hotel in St Denis
A very enjoyable stay. Excellent facilities. A great pool and wonderful panorama view of the sea and St Denis. Only slight criticism was price of meals and drinks but part of this stems from the dreadful exchange rates we get for our English pounds.
Peter, 3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Would stay again.
Hotel was very nice. The staff were more than helpful. The food in the restaurant was excellent and also the wine. I would stay here again for sure. They provide a free shuttle bus into town and to/from the airport. They also took care of booking me a hire car which was very cheap. The view is great and the pool is fantastic. Its a nice place to relax. Yes the rooms are a bit dated but they were clean. No iron in room. Ordering food and drink in Restaurant/bar can be a bit slow. Slower than what i am accustomed to. So you do need to be patient and not in a hurry.
Raymond, 4-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Great Family stay
very nice stay view is amazing
Cyrilene, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

2-night trip
Verified Orbitz guest review

10/10 Exceptional

Hotel Mercure Créolia Saint-Denis La Réunion
Ideal location for Business trip. Very comfortable and friendly staff
Rupert, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Good Hotel
Great hotel, however food menu and breakfast is limited.
Victor, 7-night romance trip
Verified Hoteles.com guest review

6/10 Good

Fantastic swimming pool and view, but pool was very cold and restrictive for use. Service was mixed particularly at dinner. Food was ok but overpriced.
3-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Pretty location
The front desk should change foreign currency. The hotel had a pretty view,
Verified Hoteles.com guest review

6/10 Good

dated rooms
Hotel pretends to be 4*, standard rooms are however 2*, pool 4* so maybe average can climb up to 3*. Rooms are waiting to be updated, and for 2 decades now. Airport shuttle is most useful as a taxi costs 25-30e, however take into account that the shuttle runs only 9AM-5PM.
Verified Hoteles.com guest review

10/10 Exceptional

Convenient hotel with great view and good service
We only stayed one night to get to the airport early the next morning, without too much traffic. The location is great with a view over the city to the distant sea, but there are no restaurants or shops around. So we had dinner at the hotel, next to the pool area, which was okay, nothing too exciting. We had a premium room on the top floor with a great view, massive bathroom (shower over bath) and the room was of a reasonable size, too. Would stay there again.
Verified Hoteles.com guest review

8/10 Very Good

Great hotel, great staff with a really nice view. Wifi was disappointing as well as lack of minibar. All good otherwise.
Verified Hoteles.com guest review

2/10 Poor

Poor hotel but appears to be the best available in Saint Denis
Verified Expedia guest review

6/10 Good

Quiet location but a little too far from town
Overall room was clean but small, no window; only a small door to the balcony. Air con blew hot air across the balcony so not very comfortable. Food was ok, pool is nice. Important to note that free airport shuttle is only available from 9 to 5 but there are daytime shuttles to town. I needed to insist on having them take us to the airport to catch our flight which was outside of this time frame based on the information on Expedia's website of free airport shuttle.
Verified Expedia guest review

8/10 Very Good

Verified Hoteles.com guest review

2/10 Poor

Aftershave and tobacco stench
We were staying just one night and despite not being full we were put into the smallest, smelliest room in the hotel. The room smelt of aftershave and clearly someone had been smoking in there, although it was a non smoking room. The bathroom was in DIRE need of a refurbishment.....plug for bath detached and didn't fit, panel wonky, shower screen rubber hanging off.....shall I continue? The room was cramped and had a view of a car park which was very very disappointing as the location was the main reason we booked here. What was worst was the attitude of the staff on the desk, one of which seemed more interested in her smartphone.....which shows a real lack of interest in service, and her manager clearly was indifferent to her behaviour. I didn't complain as we arrived late and had an early morning flight. I have stayed at Mecure many times so have high expectations, hence the review.....and will be placing a similar one on Tripadvisor shortly, although I will wait to hear your response as I would like the payment refunded as I feel so strongly about being let down.
Verified Expedia guest review