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Novotel Stevenage

4.0 star property
Stevenage hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Stevenage

Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Connecting rooms available
    Connecting rooms available
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front-desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed (Premium)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 Queen Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Property amenity
Holiday Inn Stevenage, an IHG Hotel
Parking available
Free WiFi
Restaurant
Connecting rooms available
8.2 out of 10, Very Good, (487)
Holiday Inn Stevenage, an IHG Hotel
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About the neighborhood

Map
Knebworth Park, Stevenage, England, SG1 2AX

What's nearby

  • Lamex Stadium - 15 min walk - 1.3 km
  • Gordon Craig Theatre - 4 min drive - 3.8 km
  • Knebworth House - 5 min drive - 4.3 km
  • University of Hertfordshire - 11 min drive - 17.3 km
  • Hatfield House - 12 min drive - 16.5 km

Getting around

  • Luton Airport (LTN) - 20 min drive
  • Stansted Airport (STN) - 36 min drive
  • Cambridge (CBG) - 51 min drive
  • Heathrow Airport (LHR) - 65 min drive
  • London City Airport (LCY) - 72 min drive
  • Knebworth Station - 5 min drive
  • Stevenage (XVJ-Stevenage Train Station) - 28 min walk
  • Stevenage Station - 29 min walk

Restaurants

  • ‪Stevenage Leisure Park - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Wagamama Stevenage - ‬2 min drive
  • ‪The Our Mutual Friend - ‬2 min drive

About this property

Novotel Stevenage

Located near a train station, Novotel Stevenage is a great choice for a stay in Stevenage. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Elements, which serves international cuisine and is open for breakfast, lunch, and dinner. A snack bar/deli, a terrace, and a garden are other highlights.

Languages

Dutch, English, French, Hungarian, Italian, Polish, Romanian, Russian, Spanish

At a glance

Hotel size

  • 102 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Playground
  • Children's menu

Working away

  • Meeting rooms
  • Conference space (4865 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet (surcharge)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Hotel Bar - This bar serves light fare only.

Fees & policies

Optional extras

  • Wired internet access is available in guestrooms for GBP 13.00 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately GBP 10 per person

Renovations and closures

The property is closed between December 8 and March 31.

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 20.00 per night
  • Pets are allowed for an extra charge of GBP 20 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number GB190586090

Also known as

Novotel Hotel Stevenage
Novotel Stevenage
Stevenage Novotel
Novotel Stevenage Hotel Stevenage
Novotel Stevenage Hotel
Novotel Stevenage Hotel
Novotel Stevenage Stevenage
Novotel Stevenage Hotel Stevenage

Frequently asked questions

Is Novotel Stevenage currently open?
The property is closed between December 8 and March 31.
Does Novotel Stevenage offer free cancellation for a full refund?
Yes, Novotel Stevenage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Stevenage?
Yes, pets are welcome. There's a charge of GBP 20 per accommodation, per night, and there's also a deposit of GBP 20.00 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Stevenage?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Stevenage?
Check-in start time: 3:00 PM; Check-in end time: 2:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Stevenage?
No, this hotel doesn't have a casino, but Grosvenor Casinos (20-min drive) and Genting Casino Luton (24-min drive) are both nearby.
What is there to do at Novotel Stevenage and nearby?
Novotel Stevenage has a picnic area and a garden.
Are there restaurants at or near Novotel Stevenage?
Yes, Elements offers international cuisine.
What's the area around Novotel Stevenage like?
Novotel Stevenage is located a short 15-minute walk from Lamex Stadium.

Novotel Stevenage Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Mark, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door
Rohim, 1-night family trip
Verified Expedia guest review

4/10 Fair

Simon, 1-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Novotel Stevenage
Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.
1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

just handy to the motorway
john, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Elise, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Terrible
Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again
Andrew, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Antony, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Nick, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Gary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Nice Experience
Very good stay, would recommend
Kevin, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Frances, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Esuru, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile
Bob, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Diane, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.
Madeleine, 3-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Airs Paul, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Rodrigo, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

lesley, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Nice clean hotel, let down by a few issues
Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area
Terry, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Novotel near Knebworth
Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.
karen, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

nelson, 1-night trip
Verified Expedia guest review

8/10 Very Good

Very nice
Plenty of parking spaces when I arrived in the late afternoon. Check in went smoothly. Spacious and clean room. No room service.
Jenny, 3-night business trip
Verified Hoteles.com guest review