NH Canciller Ayala Vitoria offers a warm welcome in the heart of Lovaina. Savor international cuisine at Quejana, unwind with a drink at the bar, or explore local culture on bike rentals. With high-speed WiFi and helpful staff available 24/7, this hotel provides an inviting atmosphere that will make your stay truly unforgettable.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Electric vehicle charging point
Bar
Pet friendly
Connecting rooms available
Non-smoking
Parking available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Babysitting
Business center
24-hour front desk
Air conditioning
Car rentals on site
Front-desk safe
Snack bar/deli
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Cable/satellite TV service
Daily housekeeping
Laundry facilities
The current price is $73
$73
$80 total
includes taxes & fees
Apr 30 - May 1
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Room, City View
Standard Room, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
22 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Superior Room
Superior Room
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
28 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)
Standard Room (Extra Bed 2 Adults + 1 Child)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
22 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Standard Room
Standard Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
22 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Standard Room (Extra Bed 3 Adults)
Standard Room (Extra Bed 3 Adults)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
22 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Family Room (Adjoining Room, 2AD+2CH)
Family Room (Adjoining Room, 2AD+2CH)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bathrooms
Bidet
45 sq m
Sleeps 4
4 Twin Beds
View all photos for Family Room (Adjoining Room, 3AD+1CH)
Family Room (Adjoining Room, 3AD+1CH)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bathrooms
Bidet
45 sq m
Sleeps 4
4 Twin Beds
View all photos for Standard Room (Extra Bed 2 adults + 1 child)
Standard Room (Extra Bed 2 adults + 1 child)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
22 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Standard Room (Extra Bed 3 adults)
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007
What's nearby
Armory Museum of Alava - 4 min walk - 0.4 km
Virgen Blanca Square - 6 min walk - 0.6 km
Plaza de Espana - 7 min walk - 0.6 km
Cathedral of Santa Maria de Vitoria - 12 min walk - 1.1 km
Mendizorroza Stadium - 16 min walk - 1.4 km
Getting around
Vitoria (VIT) - 11 min drive
Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
Vitoria-Gasteiz Station - 6 min walk
Nanclares-Langraiz Station - 22 min drive
Restaurants
Xixilu - 5 min walk
Cafeteria Lovaina - 6 min walk
O'Connors - 4 min walk
Asador Sagartoki - 5 min walk
Manai - 5 min walk
About this property
NH Canciller Ayala Vitoria
Located near a train station, NH Canciller Ayala Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can check out Quejana, which serves international cuisine and is open for lunch and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a snack bar/deli.
Languages
English, French, Spanish
At a glance
Hotel size
174 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 5 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Babysitting (surcharge)
Working away
Business center
Meeting room
Conference space (5630 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle on site
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Bathtub only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Quejana - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Parking
Self parking costs EUR 19 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
Frequently asked questions
Does NH Canciller Ayala Vitoria offer free cancellation for a full refund?
Yes, NH Canciller Ayala Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Canciller Ayala Vitoria?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Canciller Ayala Vitoria?
Yes. Self parking costs EUR 19 per night. Electric vehicle charging is available.
What are the check-in and check-out times at NH Canciller Ayala Vitoria?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at NH Canciller Ayala Vitoria and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near NH Canciller Ayala Vitoria?
Yes, Quejana offers international cuisine.
What's the area around NH Canciller Ayala Vitoria like?
NH Canciller Ayala Vitoria is a short 6-minute walk from Vitoria (VIO-Vitoria-Gasteiz Train Station) and 4 minutes' walk from Armory Museum of Alava.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
NH Canciller Ayala Vitoria Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 8, 2024
Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities
Jason
Jason, 2-night trip
8/10 Very good
Sep 19, 2024
Nice hotel just on the edge of the old town
Darren
Darren, 1-night trip
10/10 Exceptional
Aug 9, 2024
Amazing atmosphere
Amazing city celebrating the main fiesta with the locals
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jul 21, 2024
Reception staff was so helpful and accommodating.
Damian
Damian, 1-night trip
10/10 Exceptional
Mar 8, 2024
Convenient, clean and good location.
Rommel
Rommel, 5-night trip
10/10 Exceptional
Oct 20, 2022
Great location, very modern, great staff, excellent bar and morning buffet.
Geoffrey
Geoffrey, 1-night trip
10/10 Exceptional
Jul 31, 2024
Outstanding location
Great view. Outstanding location. Friendly staff.
- too much noise from the upper floors
Alex
Alex, 2-night trip
10/10 Exceptional
Oct 7, 2022
In general a very good hotel located in the hart of the city
Nelson
Nelson, 5-night trip
10/10 Exceptional
Sep 14, 2024
We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Melanie
Melanie, 1-night trip
8/10 Very good
Jul 14, 2022
Vitoria is a fantastic town and the property is in the perfect location
Jason
Jason, 1-night trip
10/10 Exceptional
Jan 22, 2024
Lovely weekend trip
Great place, great view. Clean and good class people
Alfredo
Alfredo, 2-night trip
8/10 Very good
Nov 9, 2024
Nice place but walls are super thin. You hear everything if you have a room next to elevator, your neighbours or if there is someone talking on the floor
The view outside my room was amazing though
Jochen
Jochen, 1-night trip
10/10 Exceptional
Jun 4, 2023
Lovely view, great location
Lovely view of the cathedral and the park.
Great location - walking distance to the train station and also the town.
Wendy
Wendy, 1-night trip
10/10 Exceptional
Jun 4, 2024
Excellent
Jazmin
Jazmin, 1-night trip
8/10 Very good
Oct 20, 2023
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Diana
Diana, 2-night trip
10/10 Exceptional
May 31, 2024
On our way from Lisbon to Cannes
stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city
Laure
Laure, 1-night trip
8/10 Very good
Mar 17, 2024
Nice hotel, staff a little too regimented
Nice hotel in a nice spot. Staff were ok but very regimented. Breakfast at 8 do not show up 5 minutes earlier that sort of thing. Could have been a little bit more accommodating in this modern age.
David
David, 1-night trip
4/10 Fair
Sep 24, 2024
The bathroom was very small and dated.
The service in the cafeteria was terrible.
Every time you wanted a drink or some thing,
You had to go down to reception and ask for someone to serve us.
Overall not a good visit.
We have stayed in NH Hotels many times and this was not up to their usual standards
Nice view from the bedroom though
Martyn
Martyn, 1-night trip
10/10 Exceptional
Aug 25, 2024
ok
Pascal
Pascal, 1-night trip
6/10 Good
Jun 4, 2024
This is the only hotel I’ve been to that advertised air conditioner and it wasn’t turned on in the whole hotel.
Sleeping was not pleasant at all. We had to either open a window to a very noisy street or have a noisy fan.
Terrible experience
Inna
Inna, 1-night trip
10/10 Exceptional
Apr 6, 2025
Muy centrico
Recepcionistas maravillosos. Sobre todo un chico con pelo rapado por la mañana
El desayuno muy bien, pero no quedaba claro las opciones y habia algunas personas atendiendo un poco bruscas.
La habitacion bien.
El albornoz agradeceria dieran opcion a talla grande para que todo le mundo pudiera usar