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Hotel El Convento

4.5 star property
Luxury hotel with outdoor pool, near Catedral Basilica Menor de San Juan Bautista

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Photo gallery for Hotel El Convento

Front of property
Outdoor pool, sun loungers
Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Reception
In the heart of San Juan, Hotel El Convento offers an enchanting retreat with a charming garden and tranquil pool. Unwind on the sun-kissed terrace or get pampered at the hair salon. With a library, dry cleaning services, and helpful staff nearby points of interest like Catedral Basilica Menor de San Juan Bautista are within reach.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Room service
  • In-room childcare
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is $252
$329 total
includes taxes & fees
Apr 8 - Apr 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Vista

Double Vista | In-room safe, individually decorated, individually furnished, desk

Double Vista

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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Bar (on property)

Alma San Juan

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 187 reviews
The price is $220
$278 total
includes taxes & fees
Apr 21 - Apr 22
Alma San Juan
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About the neighborhood

Map
100 Cristo St, San Juan, 00901

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 9 min walk - 0.8 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Pan American Pier - 4 min drive - 2.5 km
  • Puerto Rico Convention Center - 7 min drive - 5.2 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

When you stay at Hotel El Convento, you'll be just a 5-minute drive from Port of San Juan and Pan American Pier. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness center, free bike rentals, and a terrace. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Patio del Nispero - Onsite restaurant.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Does Hotel El Convento offer free cancellation for a full refund?

Yes, Hotel El Convento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel El Convento?

Yes, there's an outdoor pool.

Are pets allowed at Hotel El Convento?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel El Convento?

Sorry, there's no onsite parking at Hotel El Convento.

What are the check-in and check-out times at Hotel El Convento?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel El Convento?

No, this hotel doesn't have a casino, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.

What is there to do at Hotel El Convento and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Hotel El Convento?

Yes, there's an onsite restaurant, Patio del Nispero.

What's the area around Hotel El Convento like?

Hotel El Convento is a short 9-minute walk from Port of San Juan and 3 minutes' walk from San Juan Gate. Travelers say the area is walkable and good for shopping.

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Hotel El Convento Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel in a great location in viejo San juan
Phil, 3-night trip

10/10 Exceptional

Great stay
Beautiful hotel. Historic but well maintained. All staff was friendly and helpful. Very walkable to shopping, restaurants and historic sites.
Christine, 4-night trip

8/10 Very good

Some employees very unresponsive but Still a great location and nice place to stay. Wine hour is great but limited wine supply. Coffee needs to be improved but is free.
Ruben, 4-night trip

10/10 Exceptional

Beautiful and all the employees excellent
Carmen, 2-night trip

10/10 Exceptional

Staff was excellent
John, 1-night trip

10/10 Exceptional

A luxury stay in every way
Jean, 2-night trip

10/10 Exceptional

Beautiful very old historical building, well maintained, very nice staff. Great location. Stayed 4 nights. Love to back.
Scott, 4-night trip

8/10 Very good

Good
Good overall, but could not control air conditioning system from turning off in the middle of the night several times and turning on abruptly. Resting was a challenge for this reason. I love the location, food and service. Only thing I would change is being able to control my own air in the room and parking situation, if you are lucky you get parking in front but if it’s full the hotel offers no parking.
Jessica, 2-night trip

10/10 Exceptional

Great location. Staff is also great.
amado, 1-night trip

4/10 Fair

Not worth the money
The hotel is old No amenities… sheets and towels were not up to par… Could not access bill or voucher for parking which is 15 minutes away !!! Checking out … they were not serviceable or cared about our voucher or bill…, Expensive hotel with no real service …:
Maria, 2-night trip

10/10 Exceptional

Great location top notch
Tony, 1-night trip

10/10 Exceptional

Old hotel and small rooms but served the purpose for one night. Convenient location close to cruise port.
Rachelle, 1-night trip

10/10 Exceptional

We love this hotel. Stayed here a number of times. It is fantastic. Great staff.
Patti C, 3-night trip

6/10 Good

Room and bathroom were very small and nothing special. View was lovely
1-night trip

10/10 Exceptional

Gorgeous Property
Gorgeous hotel, would love to stay there again! The room was very comfortable and well appointed. We ate in the hotel restaurant and the food was delicious! A nice touch was the bottle of wine welcoming us to Puerto Rico. They also had a wine and cheese happy hour.
Robert, 1-night trip

8/10 Very good

Interesting very old building. Located in the heart of Old San Juan. We have stayed here 4 times. Clean facility, comfortable beds. Rooms are small, but, you’re not here to spend time in your room.
Leona, 2-night trip

10/10 Exceptional

Excellent!
Great service, lovely room. Chocolates on the pillow for turndown service. Excellent pins coladas at the bar! Very comfortable beds!
Sandra, 4-night trip

10/10 Exceptional

Our stay
Great staff, need better pillows. Quite and great location.
Jesus, 2-night trip

8/10 Very good

Service really needs to improve to justify cost
This hotel is in the BEST location ever! It is a beautiful historical building with a really nice, relaxed vibe. However, the service really needs to improve to justify the very expensive rate and to make this hotel comparable to other luxury hotels. The front desk staff are not very helpful and every time you request something, it feels like you are a burden to the staff! The sheets are not spotless clean and we actually found spots on blankets twice! When you call the front desk for anything (e.g., extra towels, etc.) it's a hit-and-miss as to whether they will get you what you need! Overall, it's in a great location and a beautiful building but not top-notch service.
6-night trip

10/10 Exceptional

Beautiful property, excellent staff, and amazing surroundings!!!
Lilliam, 3-night trip

10/10 Exceptional

Beautiful property in the heart of Old San Juan
Dan, 1-night trip

10/10 Exceptional

Staff in the property are top notch. Fantastic service, food and entertainment. Love this hotel, will definitely be back.
michael, 1-night trip

10/10 Exceptional

Great A/C, cozy room. Excellent location
Maricarmen, 2-night trip

10/10 Exceptional

Absolutely stunning hotel. Very close to numerous wonderful cafes, restaurants and shops. Wish I spent my entire trip here- not just my last night. 10/10, way better than Fairmont.
Kinga, 1-night trip

8/10 Very good

Being a former convent converted to a hotel gave it a unique vibe. Loved the daily wine and cheese happy hour, pool/hot tub, and the AC and wifi worked well. Everything was tidy and clean, excellent Old Town location you could walk everywhere. Staff was responsive.
Anita Vivek, 7-night trip