Front-desk staff, Akim, was so helpful and wonderful. After a 5:35 a.m. flight into Phoenix and breakfast with friends, we arrived at the hotel at 10:15 a.m., prepared to hang in the lobby until a room was ready for us. He found one quickly, and it made all the difference in the world to be able to shower, rest, and unpack before we met with other locals for a long day of activities. Set a great tone for the trip, and we'd stay here again in a heartbeat.