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Hotel Sterling

3.0 star property
City-center hotel within easy reach of Gran Via

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Photo gallery for Hotel Sterling

Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Balcony
Reception
Minibar, in-room safe, desk, blackout drapes
In the heart of Madrid, Hotel Sterling offers a warm welcome with free in-room WiFi and helpful staff. Take advantage of laundry services, meeting rooms, and dry cleaning/laundry services to ensure your stay is seamless.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $105
$116 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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About the neighborhood

Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • Gran Via - 2 min walk
  • Puerta del Sol - 11 min walk
  • Royal Palace of Madrid - 11 min walk
  • Plaza Mayor - 12 min walk
  • Prado Museum - 4 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive
  • Calanas Station - 5 min drive
  • Madrid Principe Pio Station - 17 min walk
  • Madrid Recoletos Station - 21 min walk
  • Santo Domingo Station - 3 min walk
  • Plaza de Espana Station - 4 min walk
  • Callao Station - 5 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sirena Verde - ‬3 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Txapela - ‬3 min walk
  • ‪O'Luar - ‬1 min walk

About this property

Hotel Sterling

Hotel Sterling offers a fantastic location, putting you just a 5-minute walk from Gran Via and Plaza de España - Princesa. Also, Puerta del Sol and Royal Palace of Madrid are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Santo Domingo Station is 3 minutes and Plaza de Espana Station is 4 minutes.

Languages

Catalan, Dutch, English, German, Italian, Romanian, Spanish

At a glance

DONE

Hotel size

    • 69 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 984 ft (EUR 31.50 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 26-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 10 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 31.50 per day (984 ft away; open 24 hours)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Does Hotel Sterling offer free cancellation for a full refund?

Yes, Hotel Sterling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sterling?

Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Sterling?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Sterling?

No, this hotel doesn't have a casino, but Casino Gran Via (9-min walk) and Casino de Madrid (13-min walk) are both nearby.

What's the area around Hotel Sterling like?

Hotel Sterling is in Madrid Centro, a short 3-minute walk from Santo Domingo Station and 2 minutes' walk from Gran Via.

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Hotel Sterling Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Really nice Hotel!
Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
America, 3-night trip

8/10 Very good

Good location
mirtha, 4-night trip

10/10 Exceptional

Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stuart, 4-night trip

8/10 Very good

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Calum, 2-night trip

10/10 Exceptional

The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Genesis, 1-night trip

10/10 Exceptional

Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Gregorio, 2-night trip

10/10 Exceptional

The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Debbie, 1-night trip

8/10 Very good

Overall it was ok. Needs a little remodel but it was near main attractions.
Luis, 7-night trip

6/10 Good

No hay jabón, shampoo, restaurant
Gustavo, 2-night trip

10/10 Exceptional

Great location
The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
4-night trip

4/10 Fair

I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience
Zeenat, 3-night trip

8/10 Very good

We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Gail, 3-night trip

6/10 Good

Passando per Madrid
Hotel sterling ha un buon rapporto qualità prezzo. Hotel nella media...da migliorare l'accuratezza nello svolgere la pulizia delle camere.
antonio, 1-night trip

8/10 Very good

1 notte a Madrid
Hotel tre stelle con buon rapporto qualità prezzo, anche se la pulizia delle camere è migliorabile. Colazione buona
antonio, 2-night trip

8/10 Very good

God hotel
Lækkert hotel centralt i byen. Vinduet var utæt som det eneste.
Sufian, 3-night trip

8/10 Very good

Buena opción por cercanía a Gran Vía
Buena opción si buscas algo céntrico, el personal del lobby muy amable, lástima de la gente que hace la limpieza de las habitaciones, muy groseras.
DANIEL ALEJANDRO, 14-night trip

2/10 Poor

Pessimo!!!!!!
Péssima.Quero meu dinheiro de volta.Ja fui 3 vezes a recepção e nada foi resolvido.Barulho de vizinhos e de água correndo permanentemente dentro do quarto.
LUIZA MARIA, 1-night trip

10/10 Exceptional

Gabriela, 2-night trip

10/10 Exceptional

Excelente!
Super limpo, confortável e ótima localização. Definitivamente recomendo.
1-night trip

10/10 Exceptional

Foi tudo ótimo hotel bem localizado só faltou água para os hóspedes que não tinha na recepção e nem nos quartos
MARCO TADEU, 4-night trip

10/10 Exceptional

Excelente hotel
Quarto grande, confortável e limpo. Funcionários extremamente simpáticos e atenciosos.
Rosangela, 3-night trip

10/10 Exceptional

Genial sobre todo la chica de recepcion venezolana. Un encanto
raquel, 1-night trip

10/10 Exceptional

Vistelse Madrid
Dålig ventilation men för övrigt bra.
Åsa, 3-night trip

6/10 Good

Roxana Claudia, 4-night trip

8/10 Very good

Luz Angela, 1-night trip