2/10 Poor
Oct 7, 2024
I came at the residence estimated 14.00. I got my keys at 16.30. When I came in the room at 18.00 it was a complete disaster. The room was messed up and there were maintenance there to repair the bed. I called the place because there was no reception downstairs so that was one hell of a job.
They told me that they forget that there was a maintenance repair today and they didn’t arrange it on time. They said without any pardon that they would return my money and that there where no any rooms left.
I haven’t received any mail yet with the cancellation of my booking or any evidence of the refund.
I will never go to this place again in my life. No reception, no one downstairs.
erhan
erhan, 1-night trip
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