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Carlton Europe

Interlaken hotel with restaurant and bar/lounge

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Carlton Europe

Property entrance
Massage/treatment rooms, manicures and pedicures, massages
Outdoor spa tub
Superior Single Room (Breakfast Excluded) | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Ski facilities
  • Pet friendly
  • Laundry facilities
Main amenities
  • Restaurant and bar/lounge
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Garden
  • Library
  • Laundry service
  • Conference space
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Garden
  • Coffee/tea maker
  • Laundry service
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Carlton-Europe Vintage Adults Hotel

Pool
Free breakfast
Spa
Pet friendly
9.6 out of 10, Exceptional, (31)
The price is $210
$226 total
includes taxes & fees
Feb 8 - Feb 9
Carlton-Europe Vintage Adults Hotel
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About the neighborhood

Map
Höheweg, 94, Interlaken, BE, 3800

What's nearby

  • Interlaken Ost Ferry Terminal - 5 min walk
  • Interlaken Casino - 7 min walk
  • Hoeheweg - 11 min walk
  • Mystery Rooms - 20 min walk
  • Harder Kulm - 13 min drive

Getting around

  • Bern (BRN-Belp) - 44 min drive
  • Interlaken Harderbahn Station - 3 min walk
  • Interlaken (ZIN-Interlaken Ost Railway Station) - 4 min walk
  • Interlaken Ost Station - 4 min walk

Restaurants

  • ‪Vicoria Terrasse - ‬9 min walk
  • ‪Sapori - ‬9 min walk
  • ‪Hooters (Interlaken) - ‬7 min walk
  • ‪Lindner Grand Hotel Beau Rivage - ‬1 min walk
  • ‪Aarmühle - ‬5 min walk

About this property

Carlton Europe

Carlton Europe puts you just a 5-minute drive from Lake Brienz. Guests can indulge in massages or mani/pedis, and Regional cuisine is served at Chez Pierre, which is open for lunch and dinner. A bar/lounge, a sauna, and a steam room are other highlights.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • For more details, please contact the property using the information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Pool table

Working away

  • Conference space (4046 square feet)

Services

  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 2 buildings/towers
  • Garden
  • Library
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed available
  • Crib/infant bed (surcharge)

Freshen up

  • Bathtub or shower
  • Hair dryer

Stay connected

  • Free WiFi

More

  • In-room safe

Special features

Dining

Chez Pierre - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Shalimar - This restaurant specializes in Indian cuisine and serves dinner only.
Johnnys Pub and Grill - This restaurant specializes in Regional cuisine and serves dinner only.
Johnnys Bar - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 10 per night
  • Rollaway beds are available for CHF 65 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts major credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Europe Hotel
Carlton Europe Interlaken
Carlton Europe Hotel Interlaken

Frequently asked questions

Are pets allowed at Carlton Europe?
Yes, dogs are welcome. There's a charge of CHF 10 per pet, per night.
Is parking offered on site at Carlton Europe?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Carlton Europe?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Carlton Europe?
No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.
What is there to do at Carlton Europe and nearby?
Carlton Europe has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Carlton Europe?
Yes, Chez Pierre offers Regional cuisine.
What's the area around Carlton Europe like?
Carlton Europe is in Central Interlaken, a short 3-minute walk from Interlaken Harderbahn Station and 7 minutes' walk from Interlaken Casino.

Carlton Europe Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Fair

Service was average after having experienced different parts of Switzerland. The strange thing about the layout of the room was lack of power sockets to charge devices. Amenities were basic but comfortable. Restaurant staff service was good. Overall rating of 2.5.
Verified Hoteles.com guest review

6/10 Good

Typical tourist hotel
Overpriced for the quality. Rooms have been reconfigured to increase guest density. Bathroom has clear-view windows into bedroom, removing all privacy.
Verified Expedia guest review

8/10 Very Good

good location
this is an excellent hotel.I took late train from Zurich to Interlaken. It was already mid-night by the time I arrived the hotel. The reception lady was waiting for me. This is excellent. Otherwise, I'll problem in getting in. The hotel is a bit old but clean and tidy. Small balcony with a good view. Service is good. The location is good which is only a few minutes walk for the train station.
Verified Hoteles.com guest review

6/10 Good

The hotel is old and the wooden floor makes a lot of noise. The room is very hot so need to open window and quite noisy as it faces the main street.
Verified Expedia guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Huge Room and wonderful stay....
We had a fantastic stay in the Carlton-Europe...wonderful staff, great location and huge room. Very comfortable stay....We had a lovely outlook of the mountains, however, weather was not kind.....
Verified Hoteles.com guest review

8/10 Very Good

Great Location and service!
We thoroughly enjoyed our stay in Interlaken and at the Hotel Carlton, that we stayed one extra night, which the did there best to accommodate us. The Location was ideal and an easy walk to the center of the small town. There was a nice restaurant adjacent to the hotel with a nice bar a patio overlooking the main road and all the action. Our room had a nice balcony on the back side which was quiet with a wonderful view of the mountains.. We also had an updated bathroom and the room size was quite large for European standards.. For the price we paid I would highly recommend this hotel and although it is only a 3 star rating it was all we needed for this cute and charming town with sooo much to do and see.
Verified Hoteles.com guest review

8/10 Very Good

AMAZING STAFF! STUNNING BREAKFAST
The staff are truly amazing and go above and beyond to help you. The breakfast is the best i have had in the region! The rooms are tiny, beds are very hard and the showers are a battle of trying to move in a TINY area. Most of the time you are trying to not tough the shower curtain. Please advise if you are going in summer months, avoid as there is NO AC and the rooms get hot. This is a very very very simple room and should not be a 3 star. But the staff and breakfast are 5 star.
Verified Hoteles.com guest review

8/10 Very Good

Good for those using the railways to travel.
The most fantastic view from our room of the mountains. Hotel is also ideal for Interlaken Ost station
Verified Expedia guest review

10/10 Exceptional

Close to the train station. Very nice hotel people
Highly recommended
Verified Hoteles.com guest review

8/10 Very Good

Convenient as its walking distance to Train statoo n Interlaken centre. Will be better if tea n coffee, slipper r provided
Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Great location
This is a lovely charming little hotel in a fantastic location. The staff were very friendly and helpful and the room was a great size with a huge ensuite. I would definitely recommend this hotel, it is easy to walk in to town from here and it is literally 200m from the train station. Fantastic.
Verified Expedia guest review

10/10 Exceptional

Best hotel in my Europe stay.
I loved my stay at Carlton Europe. Its very close the Interlaken Ost station. The hotel has the charm of an old European hotel and the view from the rooms is breathtaking. I booked by mistake the wrong dates. When I called the hotel they were very courteous and professional. They changed the dates for us. When we reached there we were 2 adults and 1 child, which they only got as 2 adults through expedia. They surprised us by giving us a Suite. The staff is great and helpful, each one of them has given us advice on travel, they would check the weather in advance if we need to go to a destination. They even lended an umbrella one day when it was raining lightly. Mr Dominik in particular has helped us change the dates and in general very professional. Breakfast was good, not great but not too bad.
Verified Expedia guest review

8/10 Very Good

This was a very comfortable hotel in an excellent location. It even had tea making facilities. I would recommend this hotel and also staying in Interlarken.
Verified Hoteles.com guest review

10/10 Exceptional

More stars than the hotel ranks itself
My husband and I stayed at Carlton-Europe Hotel for two nights during our stay in Interlaken in April 2012 for Easter. I ranked this hotel the best compared to the other 5 hotels in Germany, Swiss and Italy with similar price that we also booked on hotels.com for our trip. The service of this hotel is excellent, we were greeted upon check-in and were provided a map of the city and a travel card that allowed us taking the all buses free of charge in Interlaken and between the Ost and West station. The front desk staff that received us - Christina, was particularly helpful to all our requests and always wears a big and sweet smile which makes guests feel welcome. Our room was spacious and decorated in country style with a balcony that could directly see the snow mountains. The bathroom was nice with a shower tap that you could adjust the water pressure and temperature you want so after a long day trip we could relax the muscles. The breakfasts were also nice with a variety of quality food to choose (much better than other hotels with similar price). The hotel also has a pool table and a common room for use. Late check-out was also ok and we received a small jar of homemade jam as a gift  when we checked out and it was a surprise to us. The staff did not just serve you as a job but with professional attitude that care about your stay with them. The hotel restaurant was also nice, we tried traditional Swiss Fondue and it was tasty and cheaper than other restaurants around town. This hotel is situated in good location, only a few mins walk from the train station (Interlaken Ost). Overall I highly recommend this hotel to everyone who plans to visit Interlaken. 
Verified Hoteles.com guest review

8/10 Very Good

Old, funky
This hotel was not renovated, looked and felt old, but was right across the street from the funicular up the mountain. The hotel was a little shabby, but the breakfast (included) was good. Eh!
Verified Hoteles.com guest review

8/10 Very Good

Service
Desk staff very helpful with all questions. Lift helpfull in getting to room. Breakfast was great with a lot of choice. Room comfortable & hotel walking distance to all attractions
Verified Hoteles.com guest review

2/10 Poor

can't recommend this hotel to any body
no room service, they don't allow to eat in the room. after paying so much amount we took our bags to our room on 3 floor.. heater works some times.. no complimentary tea or coffee bags in the room. AVOID THESE HOTEL...
Verified Expedia guest review

8/10 Very Good

Carlton Interlaken - Convenient, Comfortable
The Carlton is located 200m from the Interlaken Ost Railway station. Value is reasonable. Staff is friendly and helpful. Not many dining options nearby.
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful Hotel
Carlton-Europe is made up of two older hotels joined by a common lobby. We were in the Carlton wing. If arriving in Interlaken by train, get off at the Interlaken Ost station: the hotel is a two minute walk form the Ost station but 10 minutes from Interlaken West. I really liked this hotel. As an older hotel, each room (as well as each floor) is slightly different. Ours was of good size (for a European hotel). The bathroom was tiny but functional. The hotel is away from the hustle and noise of "downtown" Interlaken. About the only downside to the hotel was its proximity to a church whose bells rang on the hour throughout the night. However, I recommend this hotel without reservation.
Verified Hoteles.com guest review

6/10 Good

Verified Hoteles.com guest review

8/10 Very Good

Comfortable and Convenient hotel with helpful friendly staff
This hotel is conveniently located near Interlaken ost hbf, the local coop for shopping and a beautiful look out called the Harderkum. It is a short pleasant walk to the centre of town. The hotel staff are very helpful and friendly. The rooms are comfortable and clean although some rooms at the same price have substantially more space and better views eg 1 small attic window compared to balcony plus two large windows. Recommend this hotel.
Verified Expedia guest review

6/10 Good

Verified Hoteles.com guest review

6/10 Good

Would not recommend
Staff was very nice, but room lacked airconditioning (windows caught afternoon sun setting to the west) thus was uncomfortably hot during our stay. Also, sound proofing was non-existant; we heard guests walking overhead all night. We enjoyed Interlaken, but would not return to this hotel.
Verified Hoteles.com guest review