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Cyan Cancun Resort & Spa

3.5 star property
Beachfront hotel with outdoor pool, near Delfines Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Superior Suite, Balcony, Sea View | Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes
Beach massages

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is $66
$86 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

Highlights

Private indoor spa tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

Highlights

Balcony
Yard
Private indoor spa tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Placing you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 155 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Luggage storage
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 2 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?
Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cyan Cancun Resort & Spa ?
Yes, there's an outdoor pool.
Are pets allowed at Cyan Cancun Resort & Spa ?
Sorry, pets aren't allowed.
Is parking offered on site at Cyan Cancun Resort & Spa ?
Yes, there's free self parking.
What are the check-in and check-out times at Cyan Cancun Resort & Spa ?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Cyan Cancun Resort & Spa ?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Cyan Cancun Resort & Spa and nearby?
Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Cyan Cancun Resort & Spa ?
Yes, there's an onsite restaurant.
What's the area around Cyan Cancun Resort & Spa like?
Cyan Cancun Resort & Spa is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from El Rey Ruins. Travelers say this hotel is in a good location.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It’s amazing, we are truly VIP treatment..near in the airport and very near to the beach.
Ronie Ian, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Good place
It was a "good" place to stay. The bartender at the swim up bar was not very gregarious. The beach, was nice but swimming was a bit of a challenge (It was October) and there was no lifeguard. Room was "nice" The furniture dated and the sliding glass door was a little "wonky", but the AC worked really well and the bathroom was nice. Bed was comfortable. Restuarant was a bit pricey, but the restaurant across the street was amazing and affordable
Roger Joseph, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

25hr solo trip
It was nice overall. The tacos and pool was excellent
Shawndrika, 1-night trip
Verified Hoteles.com guest review

6/10 Good

The place seemed to be run down a little, the pool and beach was beautiful. But the food wasn't the best. Very salty and over cooked. The room had two very small beds and the couch was stained a lot. Bathroom was okay but shower is weird its half open so the water spills out everywhere and makes the floor soaking wet. They fine you if your too loud or if you get makeup on the towels. But overall for a cheap night stay ig wasn't completely terrible. Just not amazing.
Larissa, 1-night trip
Verified Hoteles.com guest review

6/10 Good

First the good , great staff , especially the cleaning ladies , they are truly amazing, comfortable bed , spacious room with a decent view. The pool is great. The bad , the shower sucks , no water pressure, no door in the shower , half the water ended up on the floor , facility is old , the beach is inaccessible because there are huge rocks on the shore.
arturo, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Aaron, 1-night family trip
Verified Hoteles.com guest review

4/10 Fair

Run down. Stayed for an overnight in horrible Cancun. The apartment was superficially cleaned. When I checked the dirt underneath the beds I was disgusted. Great service and food at the restaurant / concierge / staff.
Rodrigo, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Todo muy bien gracias
Miriam, 5-night family trip
Verified Expedia guest review

2/10 Poor

I wish I could say I loved this place, but unfortunately I cannot. There were a few lovely staff members but overall, I had an very unpleasant experience. I experienced the same almost unbearable sewage smell coming from the bathroom for all five nights of my trip even after complaining, and the room itself was not very clean. There were random stains on the couch and in the hot tub. I was harassed by the excursions company like literally harassed as I was coming out of my room each morning. I had to refuse them several times. I found ants in my food at the hotel restaurant and was still forced to pay for the item. Some of the staff were very rude. Then to top it all off, they charge me 70 pesos A check out because I left a “stain” on the face towel (like a mascara stain). And when I saw the charge and asked for it to be explained, the man who was checking me out, was extremely rude saying “I told you when you checked in, if you left a stain on the towel, I would charge you”. First, I had never seen that man in my entire stay so he specifically didn’t “tell me” anything. No one told me that if I left a stain on a towel I would be charged. I personally have never heard of such a thing and I think it’s ridiculous. The only redeeming quality about this resort is the infinity pool. I hate to leave bad reviews, but when you have an overwhelmingly bad experience, I feel it’s my duty to warn others not to waste their money. There are plenty of other places up and down the strip that
Candace, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bueno en general
Paloma, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Good place to stay at
Rene, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The view of the ocean from the pool was incredible. Oxxo is across the street. Took the bus to the Mercado.
Gabriella, 3-night trip
Verified Expedia guest review

8/10 Very Good

Shanne, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Patricia, 7-night family trip
Verified Hoteles.com guest review

2/10 Poor

I Left a dont Disturb sign at the door when i went to the pool, they went in anyways to clean and money from my wallet went missing.
DaSilva, 3-night romance trip
Verified Expedia guest review

6/10 Good

It is a convenient option, relatively close to the airport. The staff was a bit rude and a strong sewer smell in the bathroom
Carolina, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Kenneth, 7-night trip
Verified Expedia guest review

8/10 Very Good

Susana, 2-night trip
Verified Expedia guest review

8/10 Very Good

Leslie, 4-night trip
Verified Hoteles.com guest review

4/10 Fair

Initially we thought this would be a good hotel but we quickly realized it was not. There were so many rediculous rules for the 10 people who were there. The staff were in slo motion the entire time. The restaurant was ill prepared. Until 8am you cannot get a coffee if you tried. Every time we tried to spend our money it was a chore. Very uninspiring stay at a below average hotel. In addition you. Annoy swim in front of this hotel because of the rocks
Ralph, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Christina, 2-night trip
Verified Expedia guest review

8/10 Very Good

Todo muy bien solo nos cobraron algo que no consumimos
Ana, 1-night family trip
Verified Expedia guest review

2/10 Poor

i had to cancel and they never refunded my money
Joel Ponce, 5-night trip
Verified Expedia guest review

6/10 Good

Eileen, 1-night trip
Verified Expedia guest review

4/10 Fair

Property needs to be more presentable. Property never answers the front desk phone or whatsapp. We are suppost to get a voucher for 2 nights and they do not answer the phone to follow up with our early check out for reimbursement.
Jeovana, 6-night family trip
Verified Expedia guest review