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Polana Serena Hotel

4.5 star property
Luxury hotel in Maputo with 3 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polana Serena Hotel

Exterior
Front of property
Food and drink
Property entrance
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The price is $182
$218 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Jetted bathtub
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Jetted bathtub
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Jetted bathtub
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Radisson Blu Hotel & Residence, Maputo
Pool
Airport transfer
Free parking
Free WiFi
8.8 out of 10, Excellent, (346)
The price is $151
$175 total
includes taxes & fees
Dec 13 - Dec 14
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About the neighborhood

Map
Avenida Julius Nyerere 1380, Maputo, 00100

What's nearby

  • Eduardo Mondlane University - 2 min drive - 2.1 km
  • Maputo Central Market - 2 min drive - 2.5 km
  • Maputo Cathedral - 4 min drive - 3.4 km
  • Maputo City Hall - 4 min drive - 3.5 km
  • Maputo Botanical Gardens - 4 min drive - 3.6 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Estoril - ‬7 min walk
  • ‪Mundo's - ‬8 min walk
  • ‪Restaurante ABFC - ‬9 min walk
  • ‪Backroom - ‬9 min walk
  • ‪KFC - ‬17 min walk

About this property

Polana Serena Hotel

Located just 4.4 mi (7.1 km) from the airport, Polana Serena Hotel offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, facials, or aromatherapy, and Varanda All Day Dining, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

At a glance

Hotel size

  • 153 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1922
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

Dining

Varanda All Day Dining - This restaurant serves breakfast, lunch, and dinner.
Delagoa Fine Dining - This restaurant serves lunch and dinner.
Aquarius - This restaurant specializes in sushi and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MZN 200 per person (one way)
  • Late check-in between midnight and 6:00 AM can be arranged for an extra charge of 75-percent of room rate

Renovations and closures

The following facilities or services will be unavailable from October 15 2024 to October 31 2024 (dates subject to change):
  • One of the swimming pools
The property will be renovating from October 15 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve high chairs

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the swimming pool or fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number 400000611

Also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Does Polana Serena Hotel offer free cancellation for a full refund?
Yes, Polana Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Polana Serena Hotel?
Yes, there's an indoor pool and an outdoor pool. One of the pools will be unavailable from October 15 2024 to October 31 2024 (dates subject to change).
Are pets allowed at Polana Serena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Polana Serena Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Polana Serena Hotel?
Yes, an airport shuttle is available. The charge is MZN 200 per person one way.
What are the check-in and check-out times at Polana Serena Hotel?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at Polana Serena Hotel and nearby?
Onsite recreation at Polana Serena Hotel includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Polana Serena Hotel also has a steam room and spa services, as well as a garden.
Are there restaurants at or near Polana Serena Hotel?
Yes, there are 3 onsite restaurants, featuring sushi.
Does Polana Serena Hotel have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Polana Serena Hotel like?
Polana Serena Hotel is a short 14-minute walk from Vila Algarve and 16 minutes' walk from Geology Museum.

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Mas, 5-night trip
Verified Hoteles.com guest review

8/10 Very Good

Samantha, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Amazing Hotel altogether.
Loris, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Loris, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Issa, 5-night trip with friends
Verified Expedia guest review

8/10 Very Good

Second visit whilst on business. Great location and the staff are highly attentive.
Mark, 1-night business trip
Verified Hoteles.com guest review

2/10 Poor

John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Midweek break in Maputo
Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Frances, 4-night trip
Verified Hoteles.com guest review

2/10 Poor

Amy, 1-night trip
Verified Expedia guest review

8/10 Very Good

Magdalena, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Amina, 4-night trip
Verified Expedia guest review

4/10 Fair

o Hotel já não é digno de 5 estrelas precisa ser r
o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel
idalia, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent !
Juan Baptiste, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

david, 2-night business trip
Verified Hoteles.com guest review

6/10 Good

Not worth the price, outdated
Mohamad, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Petra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Polana is a legend
Petra, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Luis, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lauren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gary, 7-night trip
Verified Expedia guest review

8/10 Very Good

One night stop over
Quick one night stop over - Check in was quick , friendly helpful staff, beds comfy, room 415 great view. No milk for tea and coffee in room. Hotel needs Maintainence Ate at the a la cart restaurant food was ok
Tammy, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Very good hotel for business or leisure
The service is always good, rooms are well appointed and very comfortable. I prefer the main building as it feels more stylish but the new rooms are great as well.
1-night business trip
Verified Hoteles.com guest review

6/10 Good

ADITYA, 1-night trip
Verified Hoteles.com guest review